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Sky - Market Street, Manchester Reviews 

107
•
TrustScore 5 out of 5

4.8

Telecommunications service provider
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Location

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Market Street 47, M1 1WR Manchester, England, GB

•
0161 409 0460

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See what reviewers are saying

Rated 5 out of 5 stars

Huma, What an amazing lady and sales professional she was. If you had more people working for you then the business model would be in a much better place. She was outstanding from start to fi... See more

Rated 1 out of 5 stars

Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.

Company replied

Rated 5 out of 5 stars

Maurizio is phenomenal!!! I’m the most painful indecisive customer you will ever meet, and he was the kindest and most patient of sale associates. Also really knowledgeable, any questions or c... See more

Rated 1 out of 5 stars

Sky advisor sold me sky stream without my knowledge. I came in after a new phone and she said I would get phone but a sky stream arrived at my home. Sky advisor is Annette and I wouldn’t recommend

Company replied

Company details

  1. Telecommunications service provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Market Street 47, M1 1WR, Manchester, England, United Kingdom

  • 0161 409 0460

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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4.8

All reviews

(107)

10,857 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Due to technical difficulties,

Due to technical difficulties,, the whole procedure of signing a new contract took much longer than anticipated , nearly two hours ,, but the lovely lady that served us , Annette, was composed, calm , patient and explored all avenues to resolve the difficulties we were having ,, and remained professional and positive throughout

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Services

Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.

23 February 2026
Unprompted review
Sky - Market Street, Manchester logo

Reply from Sky - Market Street, Manchester

Hi there,

Thank you for sharing your feedback. You should always feel listened to and supported when discussing ways to reduce your monthly costs, and I’m sorry to read that wasn’t your experience. It’s important that our advisers take the time to understand your needs.

If you need support, you can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks,
Lauren

Rated 5 out of 5 stars

Jedir

Jedir. I have issue with my SIM card I visited sky store in Manchester. Jedir I help me a lot with polite way I very happy with Jedir service.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Jedir

Jedir.
Was very welcoming with a great smile on his face and listen to all the questions I ask and all the answers I need to know was answered.
The transaction was smooth and easy I will recommend him anytime anyday for the way he handle all the paperwork and my questions.

10 February 2026
Unprompted review

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