Slumberdown Reviews 

1,229
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and comfort, often highlighting items like wool duvets and electric blankets for improving sleep and warmth. Many people also appreciate the competitive pricing, finding great value compared to other options. Furthermore, consumers frequently commend the fast and efficient delivery service, noting that orders arrive promptly and in good condition. However, some customers also noted issues with product quality, such as faulty items, clumping filling, or materials feeling poor. A few other people also felt that some products had an unpleasant chemical or tart smell that lingered.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the quality and comfort of... See more

Quality

Reviewers express high satisfaction with the quality of products, particularly wool duvets and pillows,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of online ordering, quick... See more

Price

Reviewers highlight positive aspects of price, often finding products to be very reasonable and competitively... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitively priced, lightweight summer duvet. The material isn't the most attractive - and rather shiny, but apart from that it was very comfortable. Coverless duvets save us money on annual dry... See more

Rated 4 out of 5 stars

Good value, good quality product, delivered promply. I ordered two duvets. One arrived that was faulty, missing filling in part. I contacted customer service by email with photos for a replacement b... See more

Company replied

Rated 5 out of 5 stars

Have spent 100s over the years trying to find à proper brick pillow and now I have 2 😂, only needed the 1, wee bit uncomfortable 1st night until your head/neck gets used to it but after that it's br... See more

Rated 5 out of 5 stars

Ordered double wool duvet having read reviews - not fluffy like feather duvets but so snuggly and warm and lovely to sleep under. And made in UK. Going back for more! Buying direct from Slumberdown wa... See more



Company details

  1. #77 of 85 best companies in Bedding Shop

Written by the company

Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

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4.1

All reviews

(1,229)

290 reviews in the last 12 months

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Rated 5 out of 5 stars

Came really quickly and cheaper…

Came really quickly and much cheaper than buying the same product in a department store. The light wool duvet feels so nice and I’m not waking up hot & sweaty in the night now because it’s so breathable. I’m definitely sold on wool.

26 May 2026
Rated 1 out of 5 stars

Misleading claims, unresponsive support

I chose Slumberdown because they claim their products are made in the UK. The item I received is made in China. I have twice filled in their online form and sent email asking for a returns label to send the item back - no response.

23 May 2026
Slumberdown logo

Reply from Slumberdown

Hi, sorry for the delayed response to your enquiry we are dealing with high volume emails, your email has been actioned now. Kind regards Slumberdown Customer Service

Rated 1 out of 5 stars

horrible

horrible. no give in the fabric / structure

18 May 2026
Slumberdown logo

Reply from Slumberdown

Hi Jane, We're sorry to hear that the topper did not meet your expectations. The feel and firmness of bedding products can be very subjective, and what suits one customer may not suit another.

We will email you to discuss and review the concerns you've raised regarding the fabric and structure and we can look into this for you and see what options may be available.

Kind regards,

Slumberdown Customer Services

Rated 5 out of 5 stars

Wool duvet was game-changing

Wool duvet was game-changing - why I was spanking money on duck-down all this time I don’t know. So comfortable in the heat, better sleep all round. Incredible price, and great quality, versus what I saw for 5 x the price

16 May 2026
Rated 5 out of 5 stars

Best electric blanket I've ever had..

Never come across an electric blanket with different feet controls. Brilliant, just brilliant! !
I first had an electric blanket when I was 16; I am 72 now and with my arthritis really need a cosy warm bed to relieve the sore muscles.

13 May 2026

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