Slumberdown Reviews 

Daughter is very happy. I wasn't sure if I was buying the right thing - her mattress was fairly new but the springs needed a topper and this is perfect. She has a springy mattress with a thick layer and no more complaints!

The wool duvet came well packaged and arrived very quickly. A great, cosy duvet!

The order arrived in split packaging, the pillows are lumpy. I have contacted Slumerdown on more than one occasion, via email and their web site, but they have not bothered to respond, other than generic replies. I have also sent photographs of the damaged packaging and the pillows. When I buy any item I expect the item to be perfect, the pillows most definitely weren’t.

Very comfortable pillows. First time just needed one pillow and so far very good for me as a heavier side and back sleeper. Good value.

I am enjoying keeping warm under my new wool duvet. It was a good price and delivered on time. Very happy with the service from Slumberdown.

From ordering online to receiving my item Slumberland made the whole process easy.

ABSOLUTELY RUBBISH!!! Had 2 fail and replaced, when the 3rd one failed they refused to replace it because it was out of warranty from the original purchase date despite the trash they sent to replace it being well within the warranty period. These blankets are absolute junk and should not be on the Market! 3 have failed in 2 years!!!

It took a little while for reply to my email, but super prompt action once things got going, and the small problem I contacted them about was fully resolved.

Recently purchased a wool heavy weight duvet - beautiful quilt , nice and heavy like a weighted blanket. Lovely and warm. I will purchase the summer weight quilt and replace the quilts in the rest of the house. Quick delivery as well as a good price.

Firstly, the wrong item arrived, then there was no info on how to return it as it wasn't faulty or used. So I ended up trying to find an email to ask them, then wait for them to reply back.....and I've waited and waited...still no response.

It was good to find a solution to my husband's and my sleeping problems ie I am always cold and need a warm duvet he is always too hot. I didn’t know such a duvet existed until I started browsing. I ordered straight away on finding this and it was delivered the next day.

Excellent service and product, no hassle. Very easy to order online, well done.

Speedy delivery of anti allergy 3-in-1 duvet.
It's very cosy and was reasonably priced.
Hoping item will reduce overnight congestion due to allergies.

Still waiting for a response since 24th of February

Excellent well made duvet

I had a problem with switches on my double electric blanket. My experience via an email exchange with Louise at Slumberdown was exceptional. I cannot remember an interaction with a supplier which has been as empathetic, efficient, problem-solving and generous as that provided. A great credit to her and Slumberdown.

This is an update on my last review which I’ve now deleted.. I would like to thank Louise for getting my refund sorted.. I do understand that this does take time to get sorted.. would of been a 5 but it’s the none contact with a person and wanting me to email my account details in an email that lets this down.. once I got to talk to someone things moved quick.. it’s not the peoples fault it’s the system that is in place. Again Louise thank you..

Easy to order, clear website.
Great Price.
Duvets arrived promptly as scheduled.

Unfortunately I did not receive my products. As the parcel went missing. I spoke with A.I but none of my emails were answered. I searched and found a phone number. The lady was very nice and sent a form to be filled out. Oh I did contact yodel to say my parcel is not where they said. Even though I was in. Not left at my door. I never seem to be able to contact you. And noone is contacting me. Yodel said I have to deal with you. But the communication is not flowing. I know its not your fault that the parcel is missing but communication or lack of is. This is a kick in the stomach for me as its a lot of money to loose. My neighbours are honest people. So if that parcel was where it was supposed to have been left. It would have been there. This is awful. What a situation to be in.

I have recied my product now. Thank you. I have used them for a few nights. Im autistic. I havent been sleeping. But the wool quilt ( heavy weight) is just the right weight for me. Im sleeping so well. I have never had such a good sleep and wake up refreshed. I dont get hot and cold iether. My temperature stays nice and even.i definitely would recommend these wool products. Also British wool. Thank you slumberdown for sorting everything out.

I would also like to thank Suzy at customer services. She kept me upto date and informed constantly about my replacement parcel. She reduced my stress levels tremendously. Because being autistic they were through the roof. Thank you suzy for being so kind.