Space Place 

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Rated 5 out of 5 stars

Moving is never easy.. but using storage giants Swansea made storing my furniture/belongings less stressful. Dean was very helpful and friendly nothing was to much trouble!! Thank you 100% Recommend... See more

Company replied

Rated 5 out of 5 stars

Telford self storage is by far the ideal place to store items and personal belongings in telford, today I was helped by hannah who was more than happy to assist me in the wide selection of storage box... See more

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Rated 3 out of 5 stars

I like Storage Giant Llanelli as it is local to me. However I popped there this afternoon about 14:30 to go to my storage unit and they were closed. Somewhat disappointed with the reduced opening ho... See more

Company replied

Rated 5 out of 5 stars

Amazing deal on 8 weeks helped me out so much because I got made homeless they both Nick and Dean made me feel amazing perked me up and made this hole time of my life as easy as possible, thanks guys... See more

Company replied

Company details

  1. Warehouse

Written by the company

When it comes to modern life, both at home and at work, we often find that we are overwhelmed with clutter, our personal effects overflow from our cupboards and office workers can’t get to the printer without stumbling over archive boxes. With stores all across the UK - we can accommodate all your storage needs. From 10 sq ft to 1000 sq ft and even bigger should your wish. Flexible and affordable storage solutions, we pride ourselves on clean safe, secure and our client contentment that they know their items are in safe hands.


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Rated 1 out of 5 stars

Do not use Storage Giant Cwmbrân

Do not use Storage Giant Cwmbrân. Thought Will the manager was really friendly when we signed our agreement but problems started when we tried to end our contract.

We were told we had to give a minimum of 14 days notice when we signed our agreement.

Emailed 18 days beforehand and had a call from Will within 15 minutes asking why. We explained the situation and thought that was it.

A week before the contract was due to finish we had an invoice advising payment for the next month was due.

Went in to query this. Will wasn’t there so the lovely lady at the desk called him to query. He told her to tell me to ignore this invoice as it was sent by head office and no payment would be taken.

The lady told me that I should come in on the day the contract was due to end as I needed to sign a form (this was never mentioned by Will).

I advised that I might not be able 2 as I was attending coroners court that day and was told they would make Will aware.

Today in spite of promises made by Will, £204 was taken from my bank.

I go in to query this but Will isn’t there. They call him and he seems to deny any of the previous conversations and says I would have to come back to sort it when he is next in. Sorry Will but you should have someone in the office every day who can take control of these situations.

Apologies to the girl behind the desk this time as it was not her fault. She took the initiative and phoned the accounts department who said I could complete the form today and they would then refund the £204 plus my deposit.

Hopefully this will be back in my account in a couple of days. If it isn’t then Will is going to have a visit from a very angry customer.

23 November 2023
Unprompted review
Space Place logo

Reply from Space Place

Dear Mr Martin, thank your for your review we are sorry to hear your stay was not to your satisfaction. We will investigate your account and come back to you very shortly. We have passed your review to our customer service team, please contact them on customerservices@storagegiat.co.uk.

Rated 5 out of 5 stars

Storage Giant Oldbury

I needed a fast and efficient storage solution at a reasonable price. Storage Giant Oldbury and in particular the very professional staff who took the time to explain everything in detail are defiantly the only place to go. Good location and my property is safe and secure . Like to thank Amy Carter for helping me choose the most suitable size of unit and walking me seamlessly through the process . 5 Star…

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dean, Nick and the rest of the team have been great. They are super friendly and always helped with any queries I had. I am a business customer and will would definitely recommend for business and domestic use.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Could not be any happier with Storage…

Could not be any happier with Storage giants Swansea. I have moved twice in a short space of time and couldn’t have managed it without the storage giant and the assistance Dean and Nick, which has been so helpful, nothing is too much trouble for the pair of them. Would recommend Storage giants 100%

12 November 2023
Unprompted review
Rated 5 out of 5 stars

Could not be any happier with Storage…

Could not be any happier with Storage giants Swansea. I have used this company twice now and Dean has been so helpful and kind nothing is too much trouble. Would recommend Storage giants 100%

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Dan in nottingham.

Dan in nottingham was fantastic, quick, easy to talk to and knew his stuff.
The company need more people like him as he seems so dedicated to the craft i cannot believe hes not manager.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

I needed to store my stuff rather…

I needed to store my stuff rather quickly. Dean at the Swansea branch was so helpful and made a very stressful situation more bearable! Thank you Dean. I will definitely recommend.

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Very Helpful

I needed to store my stuff rather suddenly. The staff were helpful in sorting out my complex needs and made a stressful event so much easier! Thanks Tom and Courtney. I certainly will recommend them and use the service again!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Storage giant have been very helpful

Storage giant have been very helpful, shout out to Thomas hughes who was very personable and helpful in particular! Showed me around each option and took time to sit and work things out with me and was very on the ball and knowledgeable. Thanks for all your help Thomas :)

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jonny and the…

Excellent service from Jonny and the guys. Looked after my stuff over the summer

1 August 2023
Unprompted review
Space Place logo

Reply from Space Place

Hey Zac....Thank you for the review......good luck with your studies :)

Rated 5 out of 5 stars

Really helpful and friendly staff

Really helpful and friendly staff. Made whole process easy and smooth

25 September 2023
Unprompted review
Space Place logo

Reply from Space Place

Hi Alex, thank you ever so much for your review, we will be sure to pass on your comments to the store. They will be ever so please !

Rated 5 out of 5 stars

Good service.

Helen was most helpful in helping us select an appropriate sizes unit. She efficiently took us through the process of renting the space and was thorough in her explanations making sure we had all the information we needed. A very positive experience.

12 September 2023
Unprompted review

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