This was the second car I’ve bought from here and once again it was a great buying experience. The salesman gave us enough time alone to view the car and we had free rein on the test drive and went wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.
79 Bridge Road, SO31 7ZE, Park Gate, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Buying my Mini was refreshingly simple and stress-free. The service was excellent from start to finish—clear communication, no hassle, and everything handled with ease. When I arrived to collect the car, they even picked me up from the train station, which was a thoughtful touch that made the whole experience feel personal and welcoming.
The car itself was in great condition, though there were a few chips on the windscreen that couldn’t be sorted before collection. The garage arranged for the repairs to be done at my home, which was incredibly convenient.
Overall, I’m really happy with both the car and the service. Would definitely recommend to anyone looking for a smooth, no-fuss buying experience.

Reply from Sparshatts Group
Got car for granddaughter and must say that the whole transaction went very smoothly never had any problems with sparshatts very professional

Reply from Sparshatts Group
From start to finish it was an easy transaction. Would definitely recommend

Reply from Sparshatts Group
The salesman Richard was so easy to talk to ,he was very patient showing us a few cars,was not pushy at all waiting on us making sure we made the right decision,second time I’ve bought from sparshatts Havant,would definitely recommend.

Reply from Sparshatts Group
From the moment we arrived at the showroom and viewing the car we felt no pressure with the whole experience being stress free. The car is fantastic and is exactly as the salesman said it would be.

Reply from Sparshatts Group
great atmosphere when you go there not pushy and very friendly and are always in touch
2nd car ive bought from there and would again

Reply from Sparshatts Group
Really helpful and got the job done! Made the process very easy and did everything for me! Jim was amazing with me and supported me right through the process

Reply from Sparshatts Group
Warm friendly service, no pressure to buy. Jim was helpful all in all a great experience from a well established company.

Reply from Sparshatts Group
I had to take my car back because the aircon didn't work!! I expect these things to be checked before the car is sold. I test drove it on a cold day so obviously didn't think I was expected to test these things. My last car I brought from you had to be return because stuff didn't work!! I live miles away and although it was fixed quick it was a massive inconvenience involving 2 of us driving there.
Firstly, I’d like to say thank you to Richard for making the whole process quick and simple.
This for me is very much appreciated.
No nonsense, bought my car at the right price & I purchased their car at the right price.
done and dusted in no time.
Thank you.

Reply from Sparshatts Group
Very helpful and very friendly team
Explained everything in detail
Made it a very easy and pleasant experience

Reply from Sparshatts Group
This was the second car I’ve bought from here and once again it was a great buying experience. The salesman gave us enough time alone to view the car and we had free rein on the test drive and went where we wanted as opposed to being put on a predetermined test route like some other dealerships. Once we agreed on a fair price the car was available within 2 days after they gave it a good valet and changed the battery. A great car buying experience.

Reply from Sparshatts Group

Reply from Sparshatts Group
Richard was very helpful and sorted out the part exchange for us at the price we wanted

Reply from Sparshatts Group
Absolutely amazing service. Jason was especially helpful, the car is perfect, spotless, and beautiful. Ive had it for over a week mow and im over the moon! I will recommend them to all my friends in england!

Reply from Sparshatts Group
We purchased a second hand Porsche in September 2024. Here are some facts:
The car came with an MOT certificate.
The wheels on the car were not the original wheels.
The August 2024 service invoice shows a new brake pad fitted.
Tyre Pressure Monitoring (TPM) was shown as optional equipment as part of the specification of the car.
We subsequently found that there were no tyre pressure monitor sensors or valves on the car. To pass any further MOT we instructed a 3rd party to fit these at our cost. We discussed the situation extensively with Sparshatts, but sadly they would not accept any responsibility or cover any costs. We hope you have a better experience.
From submitting an enquiry through Autotrader, follow up through WhatsApp and driving away with my car the next morning this process was made easy and understandable. I mostly dealt with Jason, but everyone I met was kind and professional, I would come back and I would recommend.

Reply from Sparshatts Group
Very easy to deal with, even though I wasn’t in the country. Delivered in time and in great condition.

Reply from Sparshatts Group
Had a good experience buying a car from Sparshatts, Jason was very helpful and would highly recommend this to friends and family🙂

Reply from Sparshatts Group
I bought our new family car last week from the salesman Chris Clarke who was nothing but honest and upfront about everything and the best thing about Chris was that he wasn’t pushy for the sale unlike most salesman in which actually put me and my wife off the car we was originally going to get until I come across this lovely seat ateca and Chris dealt with the rest. Can’t thank Chris or this lovely company enough.

Reply from Sparshatts Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.