SportOkay.com Reviews 

1,566
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a very expensive road bike here, was a bit hesitant as some reviews weren't that positive, but the price was unbeatable. Happy to say the bike arrived in flawless condition. Solidly packed (lo... See more

Rated 5 out of 5 stars

The best Austrian based online bike shop so far! Good selection of articles with reasonable prices. Fast shipping and a rather simple return procedure of not fitting goods. No complaints but only pr... See more

Rated 5 out of 5 stars

I ordered back and rear lights for Trek, they had the best offer in the whole internet. Lights arrived super fast, and I had used them for several months, unfortunately one of them broke. Sport Okay t... See more

Rated 1 out of 5 stars

I placed an order in June for a pair of cycling bibs from Endura. On the website they were a gorgeous colour of purple. In real life, they were a lot darker and clearly a lot different from the websit... See more

Company replied

Company details

  1. Sportswear Shop
  2. Outdoor sports shop
  3. Running Shop
  4. Ski shop
  5. Winter sport shop

Information provided by various external sources

Als Spezialist für Bekleidung und Sportausrüstung im Outdoor-, Berg-, Kletter- und Skisport als auch im Bike- und Fitnessbereich begeistern wir unsere Kunden europaweit mit günstigen Preisen und 3D Produktwelten. Dabei bieten unsere Top-Marken Under Armour, Nike, adidas, Chillaz, Mammut, Haglöfs, K2, Martini, Deuter, Dainese, Salomon, Leki, Löffler, Ortovox und SCOTT ein Sportsortiment höchster Qualität. Besonders beliebte Produkte bei SportOkay sind u.a. Lauf- und Wanderschuhe, Alpin- und Tourenski, Suunto-Uhren, Scott & Giant Mountainbikes, Jacken, Hosen, Helme, Rucksäcke und Outdoorzubehör.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,566)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I recommend it

I bought a sleeping bag. It arrived exactly as they promised. The only thing was that after checking the sleeping bag, it looked to me that it was in their stock for a while. Moreover, package tracking is not the best one here. But I contacted their customer service once and asked about the status of my package and they responded to my email within two days. So, my overall experience with this website was good and I recommend it.

18 December 2021
Unprompted review
Rated 4 out of 5 stars

All well

All well, smooth purchasing. Could be 5 star if delivery to Finland was bit quicker, now there are many delivery stops on the way. But that is probably more the fault of the logistic partner rather than SportOkay. Will buy here again, this was already repeat order.

29 November 2021
Unprompted review
Rated 1 out of 5 stars

Poor delivery

I ordered articles form their online store with an advertised delivery date 1 - 3 days from ordering, which seemed rather fast but was exactly what I needed. Now after a week the package has not even left their depot. So if you order from their store don't expect delivery dates to be timely and up the the advertised speeds

29 October 2021
Unprompted review
SportOkay.com logo

Reply from SportOkay.com

Hello Nils, thanks for your feedback. I hope we are talking about the same order. You have ordered on Monday, 25.10.21 at 11PM. Unfortunatly, we had a public holiday in Austria on Tuesday. Therefore, your parcel left our logistic center on the second weekday after your order (yesterday, Thursday). Normally it should be at your place today. I am not sure why there was no scan of the DHL yesterday. I will check this for you. Please contact us again if you didn´t get it until the start of next week. Thanks a lot, your SportOkay.com Team

Rated 5 out of 5 stars

Great price, fast delivery

The site has really fast delivery, greaat prices
I ordered fox defend mtb gloves, and they came hella quick, like, its good site, i recommend it

27 August 2021
Unprompted review
Rated 5 out of 5 stars

Super Customer Service

Great Service from Martin and the whole team supporting all the way to the delivery day which happened according to terms and conditions in spite of covid disclaimer. 5* ... i will keep as a very loyal customer in the future !

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Awesome site!!

Didn't know this site but it turns out it has the best price in the market! Bought the IXS Trigger Fullface MIPS Camo Fullface and shipment was so fast, just 2.5 days!
Keep it up!

26 July 2021
Unprompted review
Rated 5 out of 5 stars

Nice discovery!

I discovered this site recently, and found some bike products that I couldn't find elsewhere, despite this the prices have not been inflated.
Shipping was fast and there were no problems.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery and perfect product. The scarpa shoes are ideal for sport and fashion. Feels good and looks very good!

9 April 2021
Unprompted review
Rated 1 out of 5 stars

I bought skis

I bought skis, after the transfer of funds I received a message the next day that I had to pay more money for the transport. Only after I complained that it was not correct to change the price after payment I received an answer explaining why it happened.
I canceled the order.

16 March 2021
Unprompted review
SportOkay.com logo

Reply from SportOkay.com

Hello Dalibor, thanks for your email. We know, it´s not perfect yet. We are working on a solution to make it more transparent for our customers to check the extra delivery costs in some countries. They just occur for the following countries for ski & bikes: Denmark, Finland, Sweden, Luxembourg, Belgium, Netherlands, Greece, Ireland. Please see here the exceptions: https://www.sportokay.com/at_en/versand-und-lieferung. Thanks a lot! Your SportOkay.com Team

Rated 5 out of 5 stars

Garmont Dragontail LT Herren

Fast delivery (2 Days) an the shoes fit very good. Everything went fine and I would recommend the product and also sportOkay.com as onlineshop for outdoorstorts. Also the price was unbeatable in comparison to other shops.

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Happy man

ordered and paid my bike turned up as promised good price great service i would definately buy again from sportokay

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great service! Provided many emails with confirmations for my order, dispatch confirmation and tracking number. Delivery was fast and the price great as well. Will definetely buy here again.

17 February 2021
Unprompted review

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