Swedbank Reviews 

They are in charge
of your Money not you! They set the rules of where and when you can transfer, not you. They decide how much you can withdraw in a day, not you.it’s their money, not yours. Don’t think you can do whatever you want with them. You can’t

Seriously? Number 198 in line? That took 51 minutes only to be told that they could not help with a very simple question and that I would have to call a different number? Could they transfer me? Noooo.

Really slow operations. I sent money from US account 1 week ago.. Still waiting the clearance. Is it really manual process to except or refuse 1 keur?

My mother who was a client of Swedbank , passed away recently . I needed to go to SwedbankI Odenplan , Karlbergsvagenn to get help with her account . I met Jonna Trehan there . she was amazing . she was very understanding very helpful and very nice . My mothers death is recent and I'm still sad . Jonna's understanding and help was extremely important and I was touched by her . Thank you Jonna Trehan. Sean J

worst service from any company i my life . takes hours to reach customer service if i dont give up.

Överlag så har jag trivts hos Swedbank under mina år.

Dock så är det halv svårt att få tag på Swedbank över telefon. Supporten över nätet fungerar helt okej. Men servicen på plats är i min upplevelse bra, alltid bra bemött, svara tydligt på alla frågor och allt känns överlag rätt smidigt.

Om det är något viktigare ärende så åker jag alltid dit istället för att stå i den ändlösa telefonkön.

Men bortsett från just supporten i telefon och nätet så är det en bra bank enligt mina erfarenheter och upplevelser utav dem.

More than a joke! First they kept a gift money transfer of a small amount for a month and asked for ridiculous amount of statements back and forth from my family member. Then this hundreds of thousands of minus balances in a society that is cash free. I already took an action to carry my banking business to another bank. Swedbank you are the worst bank of all times!!

I have a great time to get
The guy said I have a
Great to hear from your

Garbage bank

They will gladly block any payments that go outside the country, saying that it's to try and stop money laundering. That the effing bank itself has been part of helping both terrorists and dictators do money laundering doesn't matter, it's totally fine when they do it.

The worst service and bank ever. The unit 'utlandsbetalningar' has completely lost touch with reality by treating hard-working people who live abroad as either terrorist financiers or money launderers. Their behaviour placed my children at home in a very difficult situation,
How can a bank misinterpret their mandate and law so wrongly. As a country of law and order; Swedbank should be corrected for their wrongdoings of not allowing normal people working abroad to transfer money to their own account. They know it and therefore even refuses to sign any communication documents with a name. They are also extremely arrogant.

Became a customer at Swedbank when I moved to Sweden, always delivered great service and helpful with questions, sustainable and good at doing what a bank is supposed to do!

Fkn garbage bank, they won’t let me send money to Outside Sweden, saying some skitsnack that I would use money for money laundry, while the bank itself has been deeply involved into systematic money laundering in around 10 years and has helpful the richest in Sweden to transfer their money without showing transactions to skatterverket, according to Swedish media…

Extremely bad experience during the years

Completely disaster.

My fellows from Poland say very often that they had a lot of problem when the tried to send their hard-worked money to Poland.

When you bring your money to that bank there is everything perfect, they are smiled and polite, but when your tried to take back your own money from your own account then suddenly they create a lot of problems, questions...etc. They forced me to visit the bank three times. The whole process was long and a little humiliated.

And they have not so seldom a problems with internet system. I remember the situation when I drove back home very late in the winter and I had a very low level of fuel. At the gas station - surprise !, credit card not work. I had to call to someone to bring me the fuel.

The worst bank ever.

Terrible customer support!

You cannot only take advantage of customer money! You need to provide service for customers!

Swedbank is my bank for the last 30 years.
One day they decided to block my international money transfer, without letting me know in advance.
On the day I needed this service, for one time in 30 years, they refused my request.

In this global village that we are living in, when I live in Thailand and my kids in Sweden, to block me from such a basic service, is insane.

All my letters, complaints and explanations had been rejected by the bank!

Change bank ASAP!!! They just deleted all my bank accounts, Swish, Bank ID without any reason or Notice!!! I called the department listed on the letter I received of the statement, and they said I wanted to help but I can’t find any reason in the system why your account is deleted and why they made this decision. Ridiculous rude

Swedbank refused to let me open a basic account in Sweden, even though I have EU residency. They claimed that I failed AML/KYC checks because I could not tell them in advance exactly how I would be spending my money - e.g. that I needed to say exactly what I was going to buy - rather than a general outline.

They also claimed I needed a Swedish ID number, which is also not true as it is supposed to be sufficient to be resident in the EU.

I cannot deposit money in forex brokers and whenever I call them they have no solution for it!