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TAXIBOX Reviews 

4,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional and friendly staff members, highlighting exceptionally smooth, punctual, and efficient delivery services across various locations. People consistently note that the online booking process and overall customer care are remarkably seamless, ensuring a totally stress-free and pleasant user experience from start to finish. Some reviewers were not happy with communication regarding specific booking details, unexpected container relocation rules, or disappointing damage handling policies. A few consumers felt that these particular unexpected complications made the overall moving process significantly less convenient and more frustrating than anticipated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and friendly staff... See more

Delivery service

People report positive experiences with delivery service, praising drivers for being punctual, polite, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient, seamless, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting impeccable and professional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(4,589)

1,539 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and Easy Service

Had Eddie deliver my box today, lovwly to chat to and incredibly friendly. Double checking where I want the box and making small talk while working. Efficient and great work!!

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Easily managed online and wonderful people

Easily managed during the storage, pick up and delivery. Re-delivery was easy and the date I required was available. Eddie was wonderful, polite and personable. Unloaded it where I wanted and stayed to assist with opening the box in case anything moved and fell onto me. A lovely chap.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and great service

First time using Taxibox. From the first point of contact they were very helpful and friendly and met our needs.
Delivery was done on 7/9/26 by Eddie who was great and extremely helpful checking as to where we needed it deposited as well as how to operate the door. Thank you!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Frank

Frank, thank you so much for helping me empty the Taxibox this morning! I honestly couldn’t have done it without you, really appreciate you giving up your morning to help me. You’re a lifesaver!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Lucas was super professional and…

Lucas was super professional and helpful. He accommodated our preference of placement for the box and even laid cardboard boxes down to avoid scratches on the painted driveway. Cheers Lucas 👍

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Sam is the best

Sam delivered our taxibox and helped us unload the whole thing in less than 30 minutes. He was very kind and made our move quick and easy. This is the second time I’ve used taxibox and will continue to recommend to others! :)

4 September 2026

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