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TAXIBOX Reviews 

4,402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff, especially the delivery drivers, for being exceptionally friendly, helpful, and professional, making stressful situations much easier. People consistently find the overall service to be excellent, describing the entire process as easy, efficient, and seamless from start to finish. Many reviewers appreciate the prompt and efficient delivery service, noting that drivers often provide timely updates and ensure precise placement of the boxes. Communication is consistently praised for being excellent, with responsive customer service and clear, helpful information provided throughout the entire process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting it as great, helpful, friendly, and flexible.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient and timely... See more

User experience

Customers had positive experiences with user experience, consistently describing the entire process as very... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had frank deliver us our first taxi box, for our first time moving in together and the man has made it an enjoyable experience. He is patient and bought a beautiful energy to what can be a very s... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

This company, the whole business model is just fantastic and has thrown the removal / storage industry on its head. Our experience has been brilliant and the guys who are face to face are wonderfu... See more


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,402)

1,471 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You feel like a person not a number.

There is plenty of services like this, some cheaper, some with more frills, but the at the heart of this is the customer service and care you receive! Frank did our delivery and he was so happy to be at work, so personable. It’s all about the details and this company understand this!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely legend

Absolutely legend , made first time customer experience with the company brilliant … what a legend super effective , great customer service ,

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Eddie!

What a nice guy, Eddie was such a bro. Introduced himself, super chill and confident, explained everything very clearly and arrived on time and asked about pick up and if there was anything else. Thanks for sending your best 👍

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Eddie 🟨

Eddie arrived as scheduled as bright & happy as the taxi box 🟨 he was able to position where needed & was efficient & super lovely.
Great job 👍

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Taxibox is brilliant

Taxibox is brilliant. The best thing is the communication with the delivery driver you know exactly when they are going to be at your site. Frank, thank you great job.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Taxibox staff have gone above & beyond

Taxibox staff have gone above & beyond in everything from communication with management, drop off and re-collection of the Taxibox.
PS. Special thanks to Frank the driver ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy and great communication

I really needed a place to fit my larger household furniture stored while my floors were being renovated. It was so easy to get a quote, arrange pick up and delivery and change some of those dates around for free. They made my life so much easier while we were renovating.

7 July 2026
Rated 5 out of 5 stars

Great service

Just had Eddie deliver our first box. Communication was great, he was friendly, helpful, got the job done quickly. Really happy with the service today. Thanks Eddie.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

TAXIBOX was such an easy experience

TAXIBOX was such an easy experience. Want to give a huge shoutout to Eddie who just delivered our box. We have a two story house and Eddie helped us unload everything efficiently. He was a legend!! Thank you 🙏

27 July 2026
Unprompted review

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