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TAXIBOX Reviews 

4,480
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,529 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly drivers who ensure that deliveries arrive on time and are placed exactly where needed with great care. People also find the overall booking process remarkably simple and efficient, consistently appreciating the clear communication received throughout the entire service. Some reviewers were not happy with communication issues and a reported lack of flexibility regarding specific booking arrangements or container relocations. A few customers also noted unexpected challenges when trying to coordinate logistics or experiencing difficulties with customer service interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Service

People report high satisfaction with the service, highlighting punctual deliveries and efficient staff... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently punctual,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a seamless, stress-free, and easy... See more

Customer service

Customers report widespread satisfaction and genuine appreciation for the customer service provided,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are really nice, both the lady in customer service who was so understanding and the delivery man which I had a good conversation with. The TaxiBox got delivered early which was more convenien... See more

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,480)

1,508 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Eddie picked up my taxibox and was super helpful. I couldn't get it locked and he assisted with everything to get it locked up and safe. An asset to taxibox. Thank you.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast friendly helpful reliable and skilful…

As they say first impressions are usually lasting and I am very very impressed from the delivery and collection service I received from both Jayden and Eddie.

You are always apprehensive trying a high liability service for the first time and in this case relocating your life, you always get anxious, however with the prompt delivery and very accurate driving skills of Jayden and Eddie my mind was fully at ease.

Not only were they close to or earlier than their earliest delivery time they have friendly attitudes.

Highly highly recommend them to anyone.

Awesome work Jayden and Eddie.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I first used Taxibox in 2011

I first used Taxibox in 2011, when the pods were made of wood and they were delivered on a trailer. It is great to use this service once again, to find they have grown so much but still retain the excellent business standards that were part of their early years. Frank the ‘tech’ was friendly and professional too. Will recommend this business in a heartbeat. Thank you.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

5 stars Frank

Frank was friendly and efficient.
He explained everything clearly and placed the boxes in a convenient location.
5 stars thanks Frank!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Is an amazing experience

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.

17 August 2026
Rated 5 out of 5 stars

Nice staff, and unique pricing experience

Staff are really nice, both the lady in customer service who was so understanding and the delivery man which I had a good conversation with. The TaxiBox got delivered early which was more convenient for me because I was able to give my instructions on where to place it with enough hours before I left for Uni 😊

Default pricing is affordable, and it can be more affordable if you play their hidden TaxiBox game (TaxiBlox) 😉
I must say, I can be quite a competitive player when I know what I want 😅

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Seamless pickup!

Seamless pickup by Eddie! All done first thing in the morning, perfectly on time. Easiest move we’ve ever done.

17 August 2026
Unprompted review
Rated 4 out of 5 stars

Sean was great and helpful

Sean was great and helpful. Unfortunately the taxi boxes were unable to go where in my preferred location due to the width of the forklift tyres (rather than the width of the taxibox itself).

16 August 2026

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