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TAXIBOX Reviews 

4,401
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff, especially the delivery drivers, for being exceptionally friendly, helpful, and professional, making stressful situations much easier. People consistently find the overall service to be excellent, describing the entire process as easy, efficient, and seamless from start to finish. Many reviewers appreciate the prompt and efficient delivery service, noting that drivers often provide timely updates and ensure precise placement of the boxes. Communication is consistently praised for being excellent, with responsive customer service and clear, helpful information provided throughout the entire process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting it as great, helpful, friendly, and flexible.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient and timely... See more

User experience

Customers had positive experiences with user experience, consistently describing the entire process as very... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had frank deliver us our first taxi box, for our first time moving in together and the man has made it an enjoyable experience. He is patient and bought a beautiful energy to what can be a very s... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

This company, the whole business model is just fantastic and has thrown the removal / storage industry on its head. Our experience has been brilliant and the guys who are face to face are wonderfu... See more


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,401)

1,471 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth and Stress-Free Experience

The whole experience with Taxibox was excellent from start to finish. They answered all of our questions promptly and were incredibly helpful throughout the process. Eddie was efficient when collecting the box, arrived right on time, and provided friendly, professional service. I highly recommend Taxibox for their excellent customer service and reliability.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

We booked this over a month ago with no…

We booked this over a month ago with no hiccups. The tiler then had to change our dates due to a machinery brake down. I phoned Taxibox and had no issues with changing dates.
Then Eddie drove up to our property with the 4 Taxiboxes. Eddie was very lovely. Gave us options and then we
Asked if he could turn one of the boxes
Around so it would be easy for us to load. Eddie didnt hesitate and just did it. He also said that he would be back when we are ready for them to be collected. A very pleasant and helpful young man. He was very professional
Thank to all the Staff. Bronwyn Russell

31 July 2026
Rated 5 out of 5 stars

Taxibox, Simply Great Service Coupled With a Great Product

We ordered a Taxibox for some renovation work we were doing and needed an on-site storage solution for approximately a week.
From the outset the ordering process was very easy and quick, I did it all online.
I was concerned about where we were going to put the Taxibox due to the steepness of the driveway.
I noted that in the questionnaire and thought I'd probably need to place it on the front lawn which wasn't ideal, however it would have to do.
Along came our delivery driver Eddie. I asked him if he thought we could place the Taxibox on the driveway and he replied that it was no problem at all.
He offloaded the unit and promptly placed it in the perfect spot on the driveway, saving me a lot of walking while carrying furniture.
He was super friendly from the outset and nothing was a problem, Eddie made it all look easy.
It's great to see that good old fashioned service is still out there.
Thank you Taxibox for such a fantastic experience.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Got a taxi box today. Eddie was amazing, made the experience so great, and talked us through everything we needed to know.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Got my taxi box delivered today

Got my taxi box delivered today - Eddie was next level brilliant he understood exactly what I wanted and placed the welcome delivery with precision in the tight space available / thanks Eddie! And thanks to Tyson front office for his support.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Frank the pickup driver was fantastic

Frank the pickup driver (also called Frank) was friendly and efficient. And easily managed to navigate the box out of a tight spot.

These guys are genuinely a good business with reasonable pricing. Which is a combination I very much appreciate!

Phone calls were picked up quickly and questions answered promptly throughout the entire process, all the way from booking to pickup. So I also very much appreciated not having to spend 2 business days on hold.

All in all a great experience, and if I ever need them again they’ll be my first point of call.

30 July 2026
Unprompted review

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