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TAXIBOX Reviews 

4,608
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional and friendly staff members, highlighting exceptionally smooth, punctual, and efficient delivery services across various locations. People consistently note that the online booking process and overall customer care are remarkably seamless, ensuring a totally stress-free and pleasant user experience from start to finish. Some reviewers were not happy with communication regarding specific booking details, unexpected container relocation rules, or disappointing damage handling policies. A few consumers felt that these particular unexpected complications made the overall moving process significantly less convenient and more frustrating than anticipated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and friendly staff... See more

Delivery service

People report positive experiences with delivery service, praising drivers for being punctual, polite, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient, seamless, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting impeccable and professional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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4.9

All reviews

(4,608)

1,554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic communication

Fantastic communication. Eddie was amazing to deal with, extremely professional and kind. I highly recommend TAXIBOX

10 September 2026
Unprompted review
Rated 5 out of 5 stars

5 stars cannot fault you i can't…

5 stars cannot fault you i can't thankyou enough for all you ha e done saved me from worry and stress. My friend were impressed I have spread the word for you and given them the number to ring you thankyouagain

10 September 2026
Rated 5 out of 5 stars

I had my taxiboxes delivered today by Eddie

I had my taxiboxes delivered today by Eddie. From the first interaction he was pleasant and professional.
When I wasn't clear yet on how I wanted them placed Eddie gave easy solutions and the flexibility to change if needed.
He completed the tasks efficiently and effectively and made the whole process easy. Thank you.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Taxi box service has been fabulous. Dropping off the box, packing, pick up, storage and finally returning it to the final house has been very stress free. I could track the delivery and it was delivered on time. Frank was quick and very efficient in getting it unloaded and set up safely ready for unpacking. A very happy Frank and a very happy customer. Highly recommend this service

9 September 2026
Unprompted review

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