The AA kept us informed of progress of patrolman’ arrival. He exceeded expectations by arriving 30 minutes earlier than expected. Ian contacted us just before he arrived and gave a great deal of comfo... See more
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Company details
- #19 of 64 best companies in Vehicle Repair
- #39 of 226 best companies in Insurance agency
- #3 of 12 best companies in Mechanic
- #5 of 16 best companies in Telematics Service
- #1 of 8 best companies in Towing service
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- www.theaa.com
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Thank you Harry for your help
The AA man was very helpful and…
The AA man was very helpful and knowledgeable he did a good job and friendly done your company good work thanks you
First class service
Quick arrival and professional felt with
May use AI-assist with repliesRead more

Reply from The AA Breakdown Cover
My car wouldn't start in my driveway so…
My car wouldn't start in my driveway so I called the AA for help, they arrived about 30mins later which was earlier than it said on the app., within less than 10 mins my car was started but it was the battery which wasn't holding a charge, I was advised to get a new battery myself or the mechanic said he could get me the part and fit it for me, to save me any further problems I got him to go ahead with it, after having to attend another job and get the part I was up and running in about an hour, which I thought was amazing.
Excellent
Would still be sitting in our faulty car ! Cannot rate AA highly enough. Very helpful and polite young man kept us safe til we were back on home ground.
They kept me informed and the driver…
They kept me informed and the driver phoned me to tell me he was 10 minutes away very helpful an explain everything to me very polite

Reply from The AA Breakdown Cover
Weve had the AA out twice since joining…
Weve had the AA out twice since joining 3mths ago, they’ve kept us in the loop & arrived so quickly, been very professional, spoke us through what they were doing, highly recommend over the other big company that we left
Excellent knowledge and experience of…
Excellent knowledge and experience of the staff meant we got the best advice and service, always with safety in mind.

Reply from The AA Breakdown Cover
Second time in a week I've had to use…
Second time in a week I've had to use AA both mechanics were amazing. They arrived as quick as they could and were very professional and knowledgeable. Issues with my bike and my car were resolved the best way possible and can say it was an amazing service.
Great service
Kenny was absolutely brilliant
Kenny was absolutely brilliant! He was with us within 25 minutes of my original call. We had a blow out on the M11. Kenny was friendly, reassuring and got us back on the road extremely quickly.
The service was excellent
The service was excellent. The AA service specialist explained why the problem had occurred and how to avoid a repeat. He was courteous and efficient.

Reply from The AA Breakdown Cover
Amazing experience
Had an amazing experience after my suspension broke. First time using AA and no issues. Called at 7am and given an hour time slot. Robert called me 10 mins before he was due to arrive. He explained everything and was able to diagnose the issue quickly. Although unable to fix my vehicle by the roadside he made it safe and driveable so I could get it to a garage. He followed me and gave me a lift home. Couldn't have gone any better amd was back home in just over an hour. Fabulous! Thank you Robert
I have total trust in the AA
I have total trust in the AA. Great value for money. Especially with the parts and garage cover and free hire cars for onward travel if you're car can't be repaired at the roadside
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