Dream Lodge Holidays 

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Rated 2 out of 5 stars

I need help as had bad experience and I put in complaints but no reply. Can not book holidays as still paying.. No one answers phones. What can I do ? I'm going cancel the direct debit.. Anyon... See more

Rated 1 out of 5 stars

These, people are dispicable and immoral crooks. Go know here near this firm. It will be the worst mistake of your life and you will contact to make any money, you will lose £10s of Thousands of Pound... See more

Rated 4 out of 5 stars

Really well looked-after by Head Office staff Kirsty Ratcliffe, and the local team at Blossom Hill - lovely park - Debbie and Sarah. While I have apparently lost the 33 days left in my contract bundl... See more

Rated 5 out of 5 stars

Excellent stay at the Norfolk Park Dream Lodge for our 30th wedding anniversary. Staff couldn't have been more helpful, polite and courteous. Great location, facilities, fixtures and fittings. Private... See more

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Rated 5 out of 5 stars

Had a lovely time at Norfolk

Had a lovely time at Norfolk, the lodge was lovely, hot tub gorgeous, so relaxing and my mum even got in the hot tub at 81, was very impressed, thank you dream lodge for everything.

28 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Maxine

Thank you for your kind review.

We really are pleased you have enjoyed your stay at Norfolk Park and your mum loved the Hot Tub.

It is so nice to get a positive feedback from our customers and welcome you back soon to any of our 8 parks .


Kind regards

Nicky Brien

The Dream Lodge Group (After Sales Customer Care)

Rated 5 out of 5 stars

Relaxing few days

Lodge was large, clean and bright. Hot tub was so relaxing. Staff were always friendly. Definitely come again.

25 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Barbara

Thank you for your kind review.

We really are pleased you have enjoyed your stay at Elm Park.

Its nice to get positive feedback from our customers and welcome you back soon.


Kind regards

Nicky Brien

The Dream Lodge Group (After Sales Customer Care)

Rated 5 out of 5 stars

My husband and I spent a lovely week at…

My husband and I spent a lovely week at Hilton Woods. The lodge was beautifully clean and modern with comfortable furnishings. The open plan living room/kitchen area was very spacious, with plenty of room for 4 people. Soft white towels, towelling robes and toiletries displayed on the beds on arrival gave us a feeling of arriving at a luxury hotel, and the bottle of Prosecco in the fridge was a nice surprise!

We would definitely recommend Dream Lodges to our friends and we are already looking for another venue to visit in the near future.

25 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Lesley

Hi Jess

Thank you for your kind review.

We are really pleased you enjoyed your stay at Hilton Woods.

And are extremely pleased that you like our finishing touches with the bottle of Prosseco upon arrival down to the Toweling

Bath Robes and Toiletries upon arrival into your lodge.

We do like our customers to feel at home during their stay and are looking forward to your next stay with us..


Kind regards


Nicky Brien (After Sales Customer Care )

The Dream Lodge Group

Rated 5 out of 5 stars

Best weekend ever!!

I went away with all of my best friends for weekend away, after a long drive down we opened the door and we were surprised at what we had got for our value of money! The staff were absolutely lovely, there are shops and beach's 10 minutes away and the hot tub was amazing...the whloe complex was clean and modern and the staff couldn't do enough for you! I will be visiting Hilton Woods, Cornwall again!

Thank you for such a beautiful weekend

25 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Sian

Thank you for your kind review.

We really are pleased you have enjoyed your stay at Hilton Woods.

Its nice to get positive feedback from our customers and welcome you back soon.


Kind regards

Nicky Brien

The Dream Lodge Group (After Sales Customer Care)

Rated 5 out of 5 stars

Spent 4 nights at the Hilton Woods Resort, Cornwall.....Excellent !!

Spent 4 nights at the Hilton Woods resort recently as a surprise 50th Birthday treat for my wife and cannot recommend highly enough.The lodge which we booked was of an exceptional standard and the cleanliness and attention to detail gave the feeling that we really had booked something that little bit extra special. The location was ideal for us making it easy to navigate your way to local attractions and those further afield. Cannot thank everyone enough for a truly wonderful experience, from those taking the bookings to those managing and maintaining the actual resort. Would recommend to anyone!

25 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Simon

Thank you for your kind review.

We really are pleased that your wife enjoyed her stay for her 50th birthday at Hilton Woods.

We do value good customer feedback and pride our selves on excellent customer service.

We would welcome you back on your next stay with us.

Kind regards

Nicky Brien (After Sales Care )

The Dream Lodge Group

Rated 5 out of 5 stars

Everything we needed for a lovely family weekend

We had a great long weekend at Woodlands Park in Sussex in a deluxe lodge for 6 with hot tub. The park was easily accessible. The lodge was in a nice spot on the edge of a field with sheep and lots of birdlife and a pond on site with ducks to entertain my young grandson. He was given a soft toy on arrival and there was wine and chocolates awaiting us too. The accommodation was of a high standard with a bathroom and en suite, well equipped and contemporary furnishing. Staff at reception were very friendly and helpful. Nearby was a great day out at Hastings, steam railway and Bodiam castle. It was good value and we would return to this or another dream lodge property for another family break.

24 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Diane

Thank you for your kind review.

We really are pleased you have enjoyed your stay at Woodlands park.
Its nice to get positive feedback from our customers and welcome you back soon.

Nicky Brien

The Dream Lodge Group (After Sales Customer Care)

Rated 5 out of 5 stars

An absolutely amazing holiday in Sussex…

An absolutely amazing holiday in Sussex with great facilities and excellent customer services. The lodges actually look like pictures in the brochure with clean appliances and bedding.

This was our first family holiday (6 lads) in a lodge and we thoroughly enjoyed it. Safe environment, close to amenities and a hot tub to round it off.

We will definitely be visiting again in October. I would recommend Dream Lodges without any hesitation.

23 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Shah

Thank you for your kind review .

We really are pleased you enjoyed your stay with us and look forward in you coming back in October.

If I can be of any assistance in booking your next stay with us.

Please don't hesitate to contact me on 01279 602004.

Kind regards


Nicky Brien (After Sales Customer Care)

Rated 5 out of 5 stars

Jess West booking

Amazing weekend away!
We had the best time celebrating our friends 25th Birthday. Everything in the lodge was perfect couldn't ask for more.
This box of chocolates and bottle of bubbles started our stay off in a great way.
We will be coming back soon.
110%

22 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Jess

Thank you for your kind review.

We really please you enjoyed your stay and please that you liked your Chocolates and prossecco upon arrival into your lodge.

We like our customers to feel at home when they arrive.

Look forward to your next stay with ourselves.

Kind regards

Nicky Brien (after Sales ) Customer Care

Rated 5 out of 5 stars

Jess west booking.

Everything about the lodge we had for our friends 25th birthday was perfect! The little added extras, like the pretty soap and shampoo sets and tea and coffee basket, it was a beautiful setting and we really had a brilliant time, couldn’t fault our stay and we’ll 100% be booking again, lovely, polite staff and a stunning lodge. Thank you very much for having us!

22 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Kelsey

Here at Dream Lodge Group we really like to hear customers enjoy their stay at all of our parks.

We try to make customers feel at home during their stay and the finishing touches makes customers feel that special..

We really pleased you have enjoyed your stay.

Look forward to your next booking.

Kind regards

Rated 5 out of 5 stars

Great weekend break

Great weekend break. We had a lodge and a bungalow between 11 of us, both were furnished to a high standard. Hot tub was definitely the best part. Staff were very friendly and helpful. Would highly recommend to all.

22 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Ben

Thank you for your kind review.

We are pleased you have enjoyed your stay and welcome you back on your next visit.
You can request early check In and late check out at a small price.

Kind regards

Nicky Brien ( The Dream Lodge Group (After Sales )

Rated 5 out of 5 stars

Stayed two nights in an amazing lodge

Stayed two nights in an amazing lodge, hot tube was relaxing and everything clearly explained by Helen at check in, lodges are clean and comfy and set in a quiet wood, a must stay and great for exploring Devon/Cornwall!

21 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Gareth

Thank you for your kind review here at The Dream Lodge Group we really are pleased you enjoyed your stay.

We look forward to welcoming you back on your next stay with us.

Kind regards

Nicky Brien (After sales Care)

The Dream Lodge Group

Rated 5 out of 5 stars

Modern luxurious lodges in a beautiful…

Modern luxurious lodges in a beautiful part of the world. The park was the perfect base for our two night stay, far enough out to be peaceful but still within easy reach of the beaches. I would highly recommend Hilton Woods to anyone looking for a short break in the UK!

21 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Emily

Thank you for your kind review
.
We look forward to your next stay with us.
Don't forget you can get early check in / Late checkout on your next stay at a minimal cost.!

Kind regards

The Dream Lodge Group

Nicky Brien (After Sales Customer Care)

Rated 5 out of 5 stars

Unreal

Enjoyed an absolutely incredible stay at Hilton Woods Cornwall. The staff were friendly, helpful and ensured we had everything we needed. Pete was an incredible photographer!! As for the lodges themselves, absolutely stunning. Room sizes were amazing for the group of us, super clean and felt like a home from home. Best part was definitely the hot tubs, what more could you want than spending the evening relaxing in a hot tub in the sun?! Fantastic location too, great for exploring and so peaceful, felt a million miles away from everyone and a great place to start our adventures. Wish we had booked early check in or late check out as we didn't want to leave!! Would highly recommend it and can't wait to go again.

21 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Sarah

Thank you for your kind review.

We really are extremely pleased you enjoyed your stay at Hilton Woods and welcome you back on your next visit but don't forget to book your early check in and Late Check out so you can enjoy more quality time with your friends and family.

Kind regards

Nicky Brien (After Sales Care)

The Dream Lodge Group

Rated 5 out of 5 stars

Awesome weekend away

Awesome weekend away. As a group of 11 we stayed in one of the lodges and the bungalow and both were finished to a very high standard. Fully kitted out kitchen and clean, tidy, and fully furnished. The park as a whole is very tidy, modern and quiet and out in the countryside away from the town's, but close enough to get the the beach in a short car journey. Staff helpful and friendly. All in all very pleased and would return / recommend.

21 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Good afternoon Ian

Thank you for your kind review.

We really do value great feedback from all our customers.

I am very pleased you have enjoyed your stay with us and we look forward to your return.

Kind regards

Nicky Brien (After sales care )

The Dream Lodge Group

Rated 5 out of 5 stars

Book now you honestly won't regret it !

It honestly was amazing, I organised a girls weekend trip for my 26th birthday. The girls knew we were going away but had no idea where and was pleasantly surprised. We stayed in the signature lodge which from the outside I won't lie looked standard, but once inside was so luxurious. Check in is from 4pm and you have to check out by 10.00am the following day, so for you to get the best of the experience I would recommend a 2 night stay minimum. The hot tub was amazing!! It was chucking down with rain when we arrived, so we waited untill the rain stopped and got in the tub in the late evening, we all felt so relaxed after and slept like a baby. Honestly this was the best trip I've ever organised ! We are still talking about it today, The staff are friendly and helpful.

We wasn't able to eat at the olive tree restaurant as we took to long to get ready (typical!) and the kitchen closed. So we took a 7min drive into town and found a nice Chinese restaurant which was open late. Which again was nice, got talking to the locals. I would recommend this to anyone, groups of friends, family, literally booking again soon.

Thank you so much for having us. X

19 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Thank you Shakira for your kind review, I am pleased that you and your friends had a great stay with us at Norfolk Park.

We look forward to welcoming you back to one of our parks real soon.

You can always request an early check in. This is an additional extra that can be purchased upon booking.

Kind Regards

The Dream Lodge Group

Rated 5 out of 5 stars

Had a fantastic booking experience…

Had a fantastic booking experience through the office and no issues at all whilst we stayed. We were looked after perfectly and couldn't have asked for more. Would love to go back!
My only recommendation is to give the hot tubs an optional cover so that it can be enjoyed when the weather isn't so nice.

18 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Hayley

Thank you for your kind review we are really pleased you enjoyed your stay with us at Norfolk Park .

I will on pass your comments to the Park direct.

We do value our customers feed back and look forward to your next stay with us.

Kind regards

The Dream Lodge Group.

Rated 5 out of 5 stars

We had a fabulous stay at dream lodges…

We had a fabulous stay at dream lodges Norfolk Park, the lodges are beautiful and with the added bonus of a hot tub you really don't need to go anywhere. We did however visit Cromer which is a lovely drive up the coast but we were more than happy to relax a enjoy a very stress free weekend. So much so that we are looking into buying our own lodge to enjoy holidaying in and receiving an impressive return income when we rent it out! perfect!

17 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Thank you for your review, I am pleased that you had a great stay with us.

We look forward to hearing from you and about your many enjoyable stays as a welcomed guess or as a lodge owner.

Kind regards

The Dream Lodge Group

Rated 5 out of 5 stars

Just left the Elm Farm.

Just left the Elm Farm, Country Park. Thorpe-le-Soken.
What a lovely treat from our experience at Norfolk Park. Like two different companies. Park manager Mark Kent, a great wealth of knowledge of the local area. Could not do enough for us. We arrived late due to traffic, however that was no problem for Mark.
The next morning he visited us to make sure all was to our liking. Great customer service from him. The lodge was fantastic and beautiful setting for a lovely quiet break.
I can’t believe the difference between the two styles of management, as we still await a reply from the Norfolk Park about our complaints?
We will definitely be back soon.

17 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Hi Andy

Thank you for your review , Im so pleased that you had an enjoyable stay at Elm farm Country Park.

If you can contact me I will look into this for you with regards to your stay at Norfolk Park, I will chase this up for you.

Kind regards

The Dream Lodge

Rated 5 out of 5 stars

My boyfriend and I had a wonderful…

My boyfriend and I had a wonderful experience! The customer service was great. The one time that we had to call for some information/help; the lady who helped was very helpful, quick and efficient.

The lodge was a pleasure to stay in; it was cozy, clean & comfortable!
The best part was relaxing in the sauna and chilling out in the hot tub.

I wish we could have checked in before 4pm as you do in normal hotels as well as check out by 12 as I really liked the cabin.

I recommend that everyone try this lodge experience.

16 May 2018
Unprompted review
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Reply from Dream Lodge Holidays

Thank you for your review, I am pleased that you had a great stay with us. We look forward to welcoming you back to one of parks soon.
You can always request an early check in. This is an additional extra that can be purchased upon booking.

Kind Regards

The Dream Lodge Group

Rated 5 out of 5 stars

Great place to relax and unwind in the hot tub

Great place friendly and welcoming staff on arrival, although I’m from the uk I have holiday blues so relaxing and peaceful definitely booking again ASAP (a special thanks to Nikki your a star made that extra effort in making my stay that bit better)

16 May 2018
Unprompted review
Dream Lodge Holidays logo

Reply from Dream Lodge Holidays

Thank you for your review, We are pleased you had a great stay with us and have taken the time to review your stay.

We look forward to welcoming you at one of our parks soon.

Kind Regards

The Dream Lodge Group

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