What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assis... See more
Company replied
The assistance(Rich) was kind & helpful. Patient with my lack on phone knowledge. Good work
Company replied
I spoke briefly with Rich and in depth with Steven about getting a new phone and what would be best for me. Steven was incredible, going through every detail and answering all of my daft questions. Th... See more
Company replied
Came in today to check my bills and sort my account out as I had a notification on early upgrades. There was a new starter, Sabian, who assisted me alongside Mike the Store Manager. Both were very lov... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

3 North Parade, Aberystwyth, SY23 2JH, Aberystwyth, South, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assistant manager Richard and we explained our problem. They both went above and beyond to sort it out, as it took 2 visits. Both visits we were treated with courtesy and respect by these guys.
We wouldn’t hesitate to recommend this branch to anyone . We came away with a great new deal and happy faces. Thank you Michael and Richard you are a credit to your branch.

Reply from Three UK - 3Store Aberystwyth
Amazing service. Couldn't recommend it more. Richard is an absolute star.

Reply from Three UK - 3Store Aberystwyth
Mike and Matthew at the Aberystwyth branch were extremely helpful in changing my email address

Reply from Three UK - 3Store Aberystwyth
Max was very friendly and gave as much information as possible to help me reach a decision , wouldnt have assumed it was his first sale

Reply from Three UK - 3Store Aberystwyth
I spoke briefly with Rich and in depth with Steven about getting a new phone and what would be best for me. Steven was incredible, going through every detail and answering all of my daft questions. This has been the best experience I have had in any store and it is all thanks to the staff. They have given me every possible avenue into purchasing a new phone and they have broken it down so easily for me. A huge thank you to Steven for sitting with me for so long :)

Reply from Three UK - 3Store Aberystwyth
great service, really nice and personable, made the whole exchange pleasant and stress free, best service i’ve had here, and i’ve always been with 3, thank you

Reply from Three UK - 3Store Aberystwyth
Very helpful and efficient contract renewal by a very pleasant member of staff by the name of Steven at our local Three store at Aberystwyth

Reply from Three UK - 3Store Aberystwyth

Reply from Three UK - 3Store Aberystwyth
Two great lads that helped us, very pleased

Reply from Three UK - 3Store Aberystwyth

Reply from Three UK - 3Store Aberystwyth
Team in store were really great! Super friendly and nothing was too much trouble. All aspects of the process were explained clearly, would highly recommend!

Reply from Three UK - 3Store Aberystwyth
Came in asked a lot of questions, Mike was extremely helpful knowledgeable and polite.
Would highly recommend this shop and Mikes Knowledge

Reply from Three UK - 3Store Aberystwyth
First class service from Steve thank you

Reply from Three UK - 3Store Aberystwyth
Very friendly & helpful staff. Very polite and knowledgeable. 5 stars all the way, highly recommended. :)

Reply from Three UK - 3Store Aberystwyth
We visited with a SIM card problem The two guys working there were extremely helpful and quickly solved this problem for us Their pleasant and friendly service was great and we appreciated the helpful way we were treated
First class

Reply from Three UK - 3Store Aberystwyth
Aberystwyth shop team is always helpful and polite.

Reply from Three UK - 3Store Aberystwyth
Came in today to check my bills and sort my account out as I had a notification on early upgrades. There was a new starter, Sabian, who assisted me alongside Mike the Store Manager. Both were very lovely and gave me all the information I needed to get in touch with customer services. Mike is a real asset and fountain of knowledge! 10/10 with great service as always

Reply from Three UK - 3Store Aberystwyth
MIKE
Store manager was exceptional. By far the best service out of all the 3 stores I have visited.

Reply from Three UK - 3Store Aberystwyth
Matthew and Steven were very helpful and courteous

Reply from Three UK - 3Store Aberystwyth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.