Three UK - 3Store Aberystwyth Reviews 33

TrustScore 4.5 out of 5

4.7

3 North Parade, Aberystwyth, SY23 2JH Aberystwyth, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assis... See more

Company replied

Rated 4 out of 5 stars

The assistance(Rich) was kind & helpful. Patient with my lack on phone knowledge. Good work

Company replied

Rated 5 out of 5 stars

I spoke briefly with Rich and in depth with Steven about getting a new phone and what would be best for me. Steven was incredible, going through every detail and answering all of my daft questions. Th... See more

Company replied

Rated 5 out of 5 stars

Came in today to check my bills and sort my account out as I had a notification on early upgrades. There was a new starter, Sabian, who assisted me alongside Mike the Store Manager. Both were very lov... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Aberystwyth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 3 North Parade, Aberystwyth, SY23 2JH, Aberystwyth, South, United Kingdom

  • 01970623741

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

What a team

What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assistant manager Richard and we explained our problem. They both went above and beyond to sort it out, as it took 2 visits. Both visits we were treated with courtesy and respect by these guys.
We wouldn’t hesitate to recommend this branch to anyone . We came away with a great new deal and happy faces. Thank you Michael and Richard you are a credit to your branch.

9 May 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi Julie, we’re delighted that Michael and Richard in Aberystwyth could go above and beyond to sort your order and find you a great deal. It’s wonderful to hear you were treated with such courtesy and respect during both your visits. Thank you for recommending the team; we’re so glad you left with happy faces! -Kishan

Rated 5 out of 5 stars

Amazing service

Amazing service. Couldn't recommend it more. Richard is an absolute star.

2 May 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi there, thanks for the glowing feedback! We’re so pleased to hear you had a top-tier experience and that Richard took such great care of you. It’s brilliant to know you’d be happy to vouch for us based on his support. -Shivam

Rated 5 out of 5 stars

Mike and Matthew at the Aberystwyth…

Mike and Matthew at the Aberystwyth branch were extremely helpful in changing my email address

1 May 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Thanks a ton, Dawn! Great to hear Mike and Matthew were super helpful with your email change ⭐ -Ayesha

Rated 5 out of 5 stars

Max was very friendly and gave as much…

Max was very friendly and gave as much information as possible to help me reach a decision , wouldnt have assumed it was his first sale

22 April 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

James, really glad you shared this. It sounds like Max made your visit feel relaxed and well guided by giving you all the detail you needed to choose confidently. -Manavata

Rated 5 out of 5 stars

New phone purchasing

I spoke briefly with Rich and in depth with Steven about getting a new phone and what would be best for me. Steven was incredible, going through every detail and answering all of my daft questions. This has been the best experience I have had in any store and it is all thanks to the staff. They have given me every possible avenue into purchasing a new phone and they have broken it down so easily for me. A huge thank you to Steven for sitting with me for so long :)

21 April 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

From exploring options to finalizing your new phone, we’re delighted Steven and Rich made the process smooth and reassuring. Knowing your questions were answered with patience and precision, Mia, makes this story one we’re proud to be part of. Thank you for choosing Three! -Ashifa

Rated 5 out of 5 stars

Friendly helpful staff.

20 April 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Thank you for sharing this wonderful feedback, Steven! We’re delighted to know our team made your experience so positive 😊 -Maryalex

Rated 5 out of 5 stars

perfect service

great service, really nice and personable, made the whole exchange pleasant and stress free, best service i’ve had here, and i’ve always been with 3, thank you

4 April 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Thanks for taking the time to leave a 5⭐ review, Ellie. We’re glad to hear you’ve had a great experience. -Neha

Rated 5 out of 5 stars

Very helpful and efficient contract…

Very helpful and efficient contract renewal by a very pleasant member of staff by the name of Steven at our local Three store at Aberystwyth

20 March 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi David,

It's fantastic to hear that Steven made your renewal such a smooth and pleasant experience at our Aberystwyth store. Thank you for choosing to stay with us, it’s always a pleasure having you in! -Kashish

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly service, from Steven.

20 March 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi Sue, your words truly spotlight Steven's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind

Rated 5 out of 5 stars

Two great lads that helped us

Two great lads that helped us, very pleased

15 March 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Big thanks for the glowing review! We’re glad our team gave you the support you needed 💪. Your happiness is our biggest reward! -Shivam

Rated 5 out of 5 stars

Efficiency

Customer care services and communication was clear

6 March 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Brendon, we love hearing that our team’s care and guidance made you such a happy customer. We’re so grateful you shared this. 🌸 -Ayesha

Rated 5 out of 5 stars

Team in store were really great

Team in store were really great! Super friendly and nothing was too much trouble. All aspects of the process were explained clearly, would highly recommend!

6 March 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi Sarah, thank you for taking the time to leave such a wonderful ⭐ review! We’re so glad our staff made your experience smooth and enjoyable. It’s great to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

Rated 5 out of 5 stars

3 Aberystwyth

Came in asked a lot of questions, Mike was extremely helpful knowledgeable and polite.

Would highly recommend this shop and Mikes Knowledge

6 March 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Wow, Gareth! 🎉 It’s wonderful to hear that Mike made your experience seamless. Thank you for taking the time to leave such an incredible review! -Neha

Rated 5 out of 5 stars

Very friendly & helpful staff

Very friendly & helpful staff. Very polite and knowledgeable. 5 stars all the way, highly recommended. :)

22 February 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hey.

Thank you. We really appreciate your review. -Pete

Rated 5 out of 5 stars

Problem solved

We visited with a SIM card problem The two guys working there were extremely helpful and quickly solved this problem for us Their pleasant and friendly service was great and we appreciated the helpful way we were treated
First class

20 February 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Thank you for sharing this lovely feedback, John! Great to hear the staff handled everything efficiently and made your visit a positive one. 🙌✨ -Veronica

Rated 5 out of 5 stars

Aberystwyth shop team is always helpful…

Aberystwyth shop team is always helpful and polite.

20 February 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi Ewa, our Aberystwyth branch delivers such a consistently approachable environment, and we’re thrilled you always receive such a high standard of care. -Kishan

Rated 5 out of 5 stars

Came in today to check my bills and…

Came in today to check my bills and sort my account out as I had a notification on early upgrades. There was a new starter, Sabian, who assisted me alongside Mike the Store Manager. Both were very lovely and gave me all the information I needed to get in touch with customer services. Mike is a real asset and fountain of knowledge! 10/10 with great service as always

20 February 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hey Tom, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

MIKE

MIKE
Store manager was exceptional. By far the best service out of all the 3 stores I have visited.

19 February 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Rachel, thank you for sharing your experience. It’s great to hear that Mike made everything seamless and provided such attentive support. Hope to see you again soon! -Afaq

Rated 5 out of 5 stars

Matthew and Steven were very helpful…

Matthew and Steven were very helpful and courteous

14 February 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Thanks, Howard 💜 Wonderful to hear Matthew and Steven provided such supportive service. -Shivam

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