Came into store to upgrade my phone, Dawn was above and beyond. Sorted out my contract and sorted my data transfer for me but also showed me how to she was doing it, so I would know to do it myself in... See more
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I visited this store as I needed help transferring my data from one phone to another, Dale, Dawn & Daniel were all very friendly & the customer service was excellent, they went above & beyond & I am... See more
Company replied
Daniel and dawn always such a pleasure and always so helpful with my many questions and needs and always make sure I get the help I need and are so welcoming while doing so :)
Company replied
Fantastic experience Dawn had has helped with all my families phones and sims, she knew what I was wanting and helped me get the phone I needed.
Company replied
Company details
About Three UK - 3Store Banbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 43 Castle Quay, OX16 5UW, Banbury, South, United Kingdom
- 01295278181
4.8
Excellent
55 reviews
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Daniel and dawn always such a pleasure…
Daniel and dawn always such a pleasure and always so helpful with my many questions and needs and always make sure I get the help I need and are so welcoming while doing so :)
17 July 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hey Miles, we’re delighted to hear that Daniel and Dawn consistently provide the support you need and make every visit a positive experience. Thank you so much for your kind words 😊
-Three Social Media Team.
Came into store to upgrade my phone
Came into store to upgrade my phone, Dawn was above and beyond. Sorted out my contract and sorted my data transfer for me but also showed me how to she was doing it, so I would know to do it myself in the future if I ever need to. Highly recommend Three
12 July 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Nathan. Thank you for taking the time to share your experience with us. We are absolutely thrilled to hear that Dawn took such great care of you during your upgrade, especially by guiding you through the transfer process, so you feel confident doing it yourself next time.— Three Social Media Team
Great customer service from Dawn
Great customer service from Dawn. Sorted upgrade with no issues
11 July 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Pete, thanks for the amazing 5⭐ review. We’re glad to know that Dawn offered clear guidance and handled your upgrade effortlessly.
— Three Social Media Team
Fantastic experience Dawn had has…
Fantastic experience Dawn had has helped with all my families phones and sims, she knew what I was wanting and helped me get the phone I needed.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Hollie, this is brilliant to hear! We are so glad that Dawn looked after you and your family so well, sharing her expertise to ensure everyone got the perfect device and setup. Thank you for sharing your experience.— Three Social Media Team
Reply from Three UK - 3Store Banbury
Aw, we’re so glad our team gave you the best support, Joy! Big thanks from our side. 😄 -Kashish
Excellent helpful team who are friendly…
Excellent helpful team who are friendly and always take time to sort out any issues I have with my phones/ contract
22 June 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Nigel 💗
This is wonderful to hear! We’re super happy our friendly team always takes the time to help you out and keep everything running smoothly, thanks for sharing your experience ⭐ -Ayesha
Outstanding customer service
I visited this store as I needed help transferring my data from one phone to another, Dale, Dawn & Daniel were all very friendly & the customer service was excellent, they went above & beyond & I am very grateful for their help.
I would 100% recommend if you need help as they are very knowledgeable.
Thank you !
20 June 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Sue, thank you for sharing this. It’s wonderful to hear Dale, Dawn and Daniel guided you so well and made the whole data move feel easy. -Suhaas
We had really great service
We had really great service at the Three store in Banbury today. We needed to update my 89 year old dad’s phone and Andi and Dale were really friendly, listened to what we wanted and did everything to help us update his plan and phone. They transferred all the information from the old phone and set up the new plan for us too. We were very grateful for their help and would recommend the store 100%
17 June 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hey Jason, thank you for sharing your experience. It’s great to hear the Banbury team, especially Andi and Dale, provided such attentive support while helping update your dad’s phone and plan. We truly appreciate your recommendation and are glad everything went smoothly during your visit.
-Three Social Media Team.
I've just changed my phone and Dale has…
I've just changed my phone and Dale has been extremely patient and sorted out my new phone and has been very pleasant and helpful. All the staff are always pleasant and helpful. I have great confidence in them.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Avril, we are delighted to hear about your positive experience. It is great to know that Dale provided such superb guidance and ensured everything was completely up and running for you during your upgrade. -Shivam
Dawn was fantastic
Dawn was fantastic, needed an up to date phone at a reasonable price and Dawn sorted it for us.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Martin, we are delighted to hear about your wonderful experience. It is great to know that Dawn provided such excellent support to find the right device at a good rate for you. -Shivam
Great customer support
Great customer support,
Helpful, clear, precise, very supportive.
27 May 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Adam! We absolutely love hearing this. We’re really glad our team has given you such excellent support throughout. We hope you have a wonderful day! 😊 -Neha
Reply from Three UK - 3Store Banbury
Hello Alex, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. -Neha
Dale was amazing with his sugestion and…
Dale was amazing with his sugestion and resolving a problem that I had for a couple of years.
I think he deseve a big promotion and defenetly I will come back to see him and the team that was with him .
29 April 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Sandra, thanks for the high praise! We're glad Dale provided the perfect solution to your long-standing issue. We look forward to seeing you again soon! -Suhaas
Great experience!
Andi was fantastic, she could not have been more helpful and never once showed any impatience with us oldies! Three is very lucky to have Andi at its Banbury store.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Thanks so much for this lovely feedback, Wendy! Andi was clearly shining bright ⭐️ We’re thrilled she made your visit such a great experience. -Ayesha
The team were amazing!
The team were amazing - Dale, Dawn, Todd and Andi - and super helpful as always!
28 April 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Thank you so much, Sheli. Dale, Dawn, Todd and Andi will be thrilled to hear this. We’re really glad the team could help you so well. 🤗 -Ayesha
What a wonderful experience at the…
What a wonderful experience at the banbury store. A problem i have been trying to solve for 4 days. Sorted in 10 minutes. Thank you so much.
7 April 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Julie, we really appreciate you sharing this! It’s fantastic to hear that the Banbury team were able to step in and sort things out so quickly for you. Knowing you left the store feeling supported truly means a lot to us. -Manavata
Excellent customer support from Dawn …
Excellent customer support from Dawn from Banbury!!!! Thank you for your support!!!!!
4 April 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi László! We’re thrilled Dawn in Banbury store could assist you so effectively. Thank you for sharing your feedback 😊. -Suhaas
Dawn was very helpful and quick with…
Dawn was very helpful and quick with getting everything sorted.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Lucy, we’re delighted Dawn provided such efficient support. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Excellent service
3 April 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Dawn, we’re pleased you had such a positive experience with us. Thanks for taking the time to share it. -Kishan
Todd helped me today to identify what…
Todd helped me today to identify what was wrong with my phone. He gave my these amazing cleaning wipes but it doesn’t end there he even got out a sleek orange rag to clean the remaining spots.
31 March 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Alexander, it’s great to hear that Todd could help sort your phone out today. We know how important it is to have your tech looking and working its best, so we're glad you had a positive experience in our store. Thanks for taking the time to post this. -Kishan
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