Three UK - 3Store Bangor (Wales) Reviews 

89
TrustScore 5 out of 5

4.8

Menai Court Unit 2, Garth Road, LL57 2RG Bangor, Midlands, GB


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Rated 5 out of 5 stars

Jacob so helpful to us today, we have needed a lot of help lately and all 3 shops we have visited have been fab,we will recommend three to our friends also of a certain age!

Company replied

Rated 5 out of 5 stars

Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what... See more

Company replied

Rated 5 out of 5 stars

Jacob was very knowledgeable and helpful. Made changing contract fairly easy and gave all the details and information that I needed.

Company replied

Rated 5 out of 5 stars

Had a lovely experience in Bangor three store this afternoon. We were assisted by both Maria and Jacob who let us know they were fairly new to the company and we had great service, very quick and hel... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bangor (Wales)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Menai Court Unit 2, Garth Road, LL57 2RG, Bangor, Midlands, United Kingdom

  • 01248371011

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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4.8

All reviews

(89)

30,356 reviews in the last 12 months

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Rated 5 out of 5 stars

There is nice staff They are deal…

There is nice staff They are deal very good with customer😁

3 August 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hello Prabh, it’s great to know our staff made things easy and gave you a pleasant experience – Three Social Media Team

Rated 5 out of 5 stars

Greg was extremely helpful and really…

Greg was extremely helpful and really friendly. He talked me through everything and couldn't have done anymore. Thank you so much Greg.

30 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi Amanda. We’re delighted Greg gave you all the help and support throughout. Thank you for sharing your feedback. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Jacob was very knowledgeable and…

Jacob was very knowledgeable and helpful. Made changing contract fairly easy and gave all the details and information that I needed.

28 July 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hey Linda, we’re glad to hear Jacob made your contract change smooth with clear, helpful information. Thank you so much for your feedback 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Jacob so helpful to us today

Jacob so helpful to us today, we have needed a lot of help lately and all 3 shops we have visited have been fab,we will recommend three to our friends also of a certain age!

29 July 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hey Kim, we’re delighted to hear that Jacob provided you with a great experience and handled everything with ease at our Three branch. Thank you for taking the time to share your feedback. We truly appreciate your recommendation 🌟
Three Social Media Team

Rated 5 out of 5 stars

Maria was very welcoming and helped…

Maria was very welcoming and helped answer all my questions

28 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi there, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Maria. - Three Social Media Team

Rated 5 out of 5 stars

Great

Great, friendly, sorted my contract out and great taste in sunglasses 👍

15 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi Phill 😊
Thanks for the awesome feedback!
Glad we got your contract sorted — and yes, elite sunglasses taste 😎
— Three Social Media Team

Rated 5 out of 5 stars

My experience was good and the staff…

My experience was good and the staff member was very helpful and friendly

7 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Thank you, Aaron! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team

Rated 5 out of 5 stars

Fantastic support fixed all my issues…

Fantastic support fixed all my issues very happy, helpful and friendly

5 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi there 🎯 We’re thrilled the team provided such attentive support, got every concern resolved and left you feeling so positive about the outcome 🌟

- Three Social Media Team

Rated 1 out of 5 stars

I went into the shop to get a better…

I went into the shop to get a better deal by signing up for a new contract.
I was sold a new hand set on an interest free deal brilliant 🤔😊👍🏻 But ended up with a WORSE DEAL on my call’s ect ect.. returning everything back unopened back to the Bangor shop. 🤔😟

4 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi Stephen, we're sorry to hear this. We can understand how disappointing it must be to visit the store expecting a better deal, only to feel that the new package wasn't the right fit for your needs.

We're glad you were able to return the device and agreement to the store. If you still need any support or would like us to review your options, please reach out to our support team via chat here: https://bit.ly/3C43TKN, available Monday to Friday 8am to 10pm and weekends 9am to 8pm. The team will be happy to help.

- Three Social Media Team

Rated 5 out of 5 stars

Staff were polite and useful

Staff were polite and useful

4 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Woohoo 🎉 Ethan. We’re glad the team’s courteous support stood out 😊

- Three Social Media Team

Rated 5 out of 5 stars

Jacob and the woman in training were…

Jacob and the woman in training were very helpful and fully invested their time into finding the right plan based around my needs

1 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi Becky, thank you for the 5 star rating. We’re glad Jacob and our team member were able to support you so well.-Three Social Media Team

Rated 5 out of 5 stars

Great customer service from Jacob.

Great customer service from Jacob.

27 June 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

This is great to read, Gareth. Jacob clearly made your experience smooth and helpful. Thanks for letting us know.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Jacob was extremely helpful

Jacob was extremely helpful, and was able to assist fully with my contract upgrade, and general enquiries!

26 June 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Love hearing this, Stephen ✨ We're glad Jacob provided such expert guidance and sorted your account renewal alongside your inquiries beautifully ❤️

- Three Social Media Team

Rated 5 out of 5 stars

Staff helped me to get the right plan…

Staff helped me to get the right plan for me. Jacob was really friendly and helpfull.

16 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hi there, we are delighted to hear about your positive experience. It is great to know that the staff there found the ideal option for you, and that Jacob provided such welcoming and fantastic support. -Shivam

Rated 5 out of 5 stars

Brilliant service very helpfyll

15 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

That’s impressive 🎯 Mrs Jones. We’re glad the support delivered such attentive and caring assistance that left a strong positive impression ✨ -Arvind

Rated 5 out of 5 stars

Jacob was excellent and helped us to…

Jacob was excellent and helped us to renew our phone contracts quickly and answered any extra questions that we had

13 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Aw! What a sweet 5 ⭐ rating, Thomas! Jacob is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish

Rated 5 out of 5 stars

Jacob was very helpful

Jacob was very helpful, and talked everything through from start to finish, answering any questions that we had

13 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

That’s fantastic to hear! We’re glad Jacob made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica

Rated 5 out of 5 stars

Very friendly staff called Jacob was…

Very friendly staff called Jacob was very helpful Great customer service

13 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hi Bethan, we are thrilled that Jacob provided such friendly and helpful customer service during your interaction. -Kishan

Rated 5 out of 5 stars

Great customer service from Jacob very…

Great customer service from Jacob very polite and friendly highly recommended thank you

13 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hi Richard. Thank you for sharing your experience. We are glad to hear that Jacob looked after you so well, providing such polite and friendly support, and we really appreciate your high recommendation. -Shivam

Rated 5 out of 5 stars

Quick easy and simple

Quick easy and simple, thank you

11 June 2026
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Hi Mr Robertson, your smooth experience is exactly what we aim for, and we appreciate your kind feedback. -Kishan

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