Three UK - 3Store Belfast (Forestside) Reviews 51

TrustScore 4.5 out of 5

4.7

Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB


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Rated 5 out of 5 stars

I visited the Three store in Forestside, with an issue regarding my SIM card, and I can't be happier with the service I received from Dylan. Dylan was friendly, professional, and genuinely eager to he... See more

Company replied

Rated 5 out of 5 stars

Guy at the counter was a great help and wasted no time in helping me find the right upgrade for my contract. Sorry couldn’t remember his name began with an E.

Company replied

Rated 5 out of 5 stars

Dylan in the Forestside store, Belfast, was superb. He was friendly, helpful and very informative. Went the extra mile by inserting my new phone into its phonecase and applied the screen protector.

Company replied

Rated 5 out of 5 stars

The girl that served me was very friendly and very knowledgeable. Full of chat and couldn't do enough to help answer any questions or queries I had. While visiting a few different phone shops, this ha... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Belfast (Forestside)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, United Kingdom

  • 02890649842

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I visited the Three store in…

I visited the Three store in Forestside, with an issue regarding my SIM card, and I can't be happier with the service I received from Dylan. Dylan was friendly, professional, and genuinely eager to help. He took the time to listen to the problem, explained everything clearly, and quickly found a solution. Thank you for the help.

3 June 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Alice. We’re delighted to hear that Dylan made your visit to our Forestside store such a positive experience. It’s great to know he listened carefully, explained everything clearly, and quickly got your SIM issue sorted. Support like this is exactly what we aim to deliver. 😊 -Prabhjeet

Rated 5 out of 5 stars

Guy at the counter was a great help and…

Guy at the counter was a great help and wasted no time in helping me find the right upgrade for my contract.
Sorry couldn’t remember his name began with an E.

28 February 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Oh wow, Theo! Thank you for sharing your thoughts about our colleague. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Mark was fantastic and got me a really…

Mark was fantastic and got me a really good deal, will definitely recommend.

8 June 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hello Cheryl, we’re so glad you’re happy with our service from Mark, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish

Rated 5 out of 5 stars

Clare was fab

5 June 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Aw, we’re so glad Clare gave you the best support, Rebecca! Big thanks from our side. 😄 -Kashish

Rated 5 out of 5 stars

Edgar was great

Edgar was great, very helpful and got me a great deal

28 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Niamh, we’re so glad Edgar made everything easy and got you sorted with a brilliant deal 😊 -Ayesha

Rated 5 out of 5 stars

Daniel at Forrestside was very helpful…

Daniel at Forrestside was very helpful and knowledgeable, much appreciated

18 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey, Camelia! We're delighted to hear that Daniel at our Forrestside store provided such excellent guidance and support. Providing expert, clear assistance is exactly what we strive for. 😇 -Prabhjeet

Rated 5 out of 5 stars

very helpfull Advisor

very helpfull Advisor
took plenty of time to explain the plans

18 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Great to hear about your experience, John—it’s important that everything is explained clearly, and it’s brilliant to know this came through -Shivam

Rated 5 out of 5 stars

Both Claire and trainee Mark were…

Both Claire and trainee Mark were really helpful in getting me on the best plan etc

18 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Thomas, that's brilliant! We're glad to hear Claire and Mark was able to support you throughout the process and secure fantastic deals while making the whole experience exceptional. 😇 -Prabhjeet

Rated 5 out of 5 stars

Marc was great to deal with

Marc was great to deal with

7 May 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hey Marcus! Marc excelled with brilliance, giving you the flawless experience. We’re buzzing from your kind words. -Ashifa

Rated 5 out of 5 stars

Edgar and claire helped set up my phone…

Edgar and claire helped set up my phone and make sure i can my day started right with a new phone. I dont know what i couldve done without them

3 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Carly, it's fantastic to hear how Edgar and Claire your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Edgar was very helpful and amazing

Edgar was very helpful and amazing, helped me sort out my contract and save loads of moneyyyyyy

3 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Plan sorted and smiles all around! Edgar truly nailed it, and we're thrilled you had such a great experience, Harvey! -Maryalex

Rated 5 out of 5 stars

Staff member was polite and friendly

Staff member was polite and friendly. He sorted both my queries out in 5 minutes.

17 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Cathy! We’re buzzing to hear your queries were handled so quickly and with great customer care. ⭐😉 -Ayesha

Rated 5 out of 5 stars

Dylan in the Forestside store

Dylan in the Forestside store, Belfast, was superb. He was friendly, helpful and very informative. Went the extra mile by inserting my new phone into its phonecase and applied the screen protector.

12 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

We’re thrilled to hear about your experience at our Forestside store, Nuala. Dylan’s friendly expertise and extra care, fitting your phone into its case and applying the screen protector, truly reflect the service we aim to deliver every day. -Ashifa

Rated 5 out of 5 stars

Thanks very much for making the…

Thanks very much for making the diffrence mark

10 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thanks for sharing, Leslie! We are delighted that Mark’s attentive assistance was so effective. It is fantastic knowing he provided such top-tier service. -Suhaas

Rated 5 out of 5 stars

Dylan was great

Dylan was great. He explained all the options and set everything up for us. First class service. Moira

9 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Amy, we’re delighted Dylan’s clear explanations and thorough setup made everything simple. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Staff were very helpful at Forestside…

Staff were very helpful at Forestside store . Highly recommend

9 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Brian! We’re glad our team at Forestside provided such attentive support. Your recommendation means a lot to us. -Kishan

Rated 5 out of 5 stars

Mark was lovely the asm was great

Mark was lovely the asm was great

9 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Bob, really appreciate the 5⭐ review! We’re so glad Mark made everything feel smooth and positive for you. -Samad

Rated 5 out of 5 stars

Mark made changing phone very easy

Mark made changing phone very easy. I WAS DREADING IT.

7 April 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

We appreciate you sharing your experience, Gail. It’s great to hear that Mark guided you through the change with confidence and ease. -Afaq

Rated 5 out of 5 stars

Excellent service Dylan

Dylan helped set up my phone and restored contacts etc

17 March 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Susie, we’re so happy to know you received the best help from Dylan! Thank you for the lovely 5⭐ review :) -Ayesha

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