Three UK - 3Store Belfast (Forestside) Reviews 

62
TrustScore 5 out of 5

4.8

Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB


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Rated 5 out of 5 stars

Daniel was absolutely amazing, so approachable and extremely friendly. So patient and understanding. As I'm not tech savvy! He definitely sold 3 network to me. So ordered the new Samsun... See more

Company replied

Rated 5 out of 5 stars

I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... See more

Company replied

Rated 5 out of 5 stars

Great experience in this store...staff were incredibly helpful & knowledgeable about offers & the best deals. Very pleasant & easy to deal with. Shout out to Mark, Daniel & Claire who all helped me du... See more

Company replied

Rated 5 out of 5 stars

I originally went instore for a query for my mum and came out saving myself a lot of money! Daniel and Claire were very patient and understanding with my elderly mother. Excellent customer service.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Belfast (Forestside)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, United Kingdom

  • 02890649842

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

31,306 reviews in the last 12 months

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Rated 5 out of 5 stars

Marc was great to deal with

Marc was great to deal with

7 May 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Marcus! Marc excelled with brilliance, giving you the flawless experience. We’re buzzing from your kind words. -Ashifa

Rated 5 out of 5 stars

Edgar and claire helped set up my phone…

Edgar and claire helped set up my phone and make sure i can my day started right with a new phone. I dont know what i couldve done without them

3 May 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hey Carly, it's fantastic to hear how Edgar and Claire your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Edgar was very helpful and amazing

Edgar was very helpful and amazing, helped me sort out my contract and save loads of moneyyyyyy

3 May 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Plan sorted and smiles all around! Edgar truly nailed it, and we're thrilled you had such a great experience, Harvey! -Maryalex

Rated 5 out of 5 stars

Staff member was polite and friendly

Staff member was polite and friendly. He sorted both my queries out in 5 minutes.

17 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Cathy! We’re buzzing to hear your queries were handled so quickly and with great customer care. ⭐😉 -Ayesha

Rated 5 out of 5 stars

Dylan in the Forestside store

Dylan in the Forestside store, Belfast, was superb. He was friendly, helpful and very informative. Went the extra mile by inserting my new phone into its phonecase and applied the screen protector.

12 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

We’re thrilled to hear about your experience at our Forestside store, Nuala. Dylan’s friendly expertise and extra care, fitting your phone into its case and applying the screen protector, truly reflect the service we aim to deliver every day. -Ashifa

Rated 5 out of 5 stars

Thanks very much for making the…

Thanks very much for making the diffrence mark

10 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Thanks for sharing, Leslie! We are delighted that Mark’s attentive assistance was so effective. It is fantastic knowing he provided such top-tier service. -Suhaas

Rated 5 out of 5 stars

Dylan was great

Dylan was great. He explained all the options and set everything up for us. First class service. Moira

9 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Amy, we’re delighted Dylan’s clear explanations and thorough setup made everything simple. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Staff were very helpful at Forestside…

Staff were very helpful at Forestside store . Highly recommend

9 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Brian! We’re glad our team at Forestside provided such attentive support. Your recommendation means a lot to us. -Kishan

Rated 5 out of 5 stars

Mark was lovely the asm was great

Mark was lovely the asm was great

9 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hey Bob, really appreciate the 5⭐ review! We’re so glad Mark made everything feel smooth and positive for you. -Samad

Rated 5 out of 5 stars

Mark made changing phone very easy

Mark made changing phone very easy. I WAS DREADING IT.

7 April 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

We appreciate you sharing your experience, Gail. It’s great to hear that Mark guided you through the change with confidence and ease. -Afaq

Rated 5 out of 5 stars

Excellent service Dylan

Dylan helped set up my phone and restored contacts etc

17 March 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hey Susie, we’re so happy to know you received the best help from Dylan! Thank you for the lovely 5⭐ review :) -Ayesha

Rated 5 out of 5 stars

Great service

Great service. Very informative and helpful. Phone upgraded in no time at all. Massive thanks to Edgaras and the forstside team.

17 March 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

What an amazing 5⭐ rating, Ash. Lovely to hear Edgaras provided such helpful and friendly service. Have a fantastic one ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

I had a great experience in the…

I had a great experience in the forestside shop, Dylan provided great knowledge on which plan would be best for me, very happy with the customer service provided.

7 March 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Meg! 💫 We’re delighted to know Dylan made your visit so worthwhile. Your appreciation reflects the dedication we aim to bring to every interaction, and it energizes us to keep delivering outstanding service. ✨ -Prabhjeet

Rated 5 out of 5 stars

Thank you Dylan

Dylan was so knowledgeable, professional and friendly.

7 March 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hi Lesley, thank you for taking the time to share your experience. We’re glad to know that Dylan was able to provide such remarkable and outstanding support. 😊 Wishing you a fantastic day! 🎉 -Neha

Rated 5 out of 5 stars

Daniel in 3 Forestside

Was in store, Daniel in 3 phone shop amazing guy sorted us out amazing work

3 March 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Love hearing this, Kenneth 💫 We're delighted that Daniel provided such great support and got everything sorted during your visit, just the way you needed. Wishing you joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

Really helpful staff and super…

Really helpful staff and super efficient service

12 February 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

What a sweet 5⭐ rating, Ben! We’re truly heartened to know this has been your experience with our staff. Wishing you a bright and joyful day ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

Dan was lovely and helpful.

Dan was lovely an1d helpful.

11 February 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Pauline, that’s incredible! We’re so happy to hear that Dan gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

In Person review

Dan & Clare were friendly, professional & v.helpful

9 February 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Pamela, that’s marvelous! A big shoutout to Dan and Clare for providing such amazing support. Thank you for taking the time to leave us a review! -Neha

Rated 5 out of 5 stars

Best experience spending money ever!!!!!

6 February 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hi Mark, thank you for such a fantastic review. We’re delighted to know your experience with us felt so rewarding, and we truly appreciate your feedback. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Clare was an excellent help and sorted…

Clare was an excellent help and sorted me in record time so I get on to my delivery job at 5 which I needed maps for

2 February 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Your kind words mean a lot, Justin 💙. We’re glad Clare was able to provide such quick and effective help when you needed it most 👍. -Shivam

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