Came in to have a look at phones and was greeted by a strapping young man called Jack. Talked through my needs and he understood exactly what I was missing from my current data plan and broadband... See more
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Daz in the Birkenhead Three store dealt with my request for a pay as you go sim. He discussed various other options & he also reviewed our current contracts for better deals. His pleasant & infor... See more
Company replied
Big thankyou to Shaz from the Birkenhead store made me feel extremely welcome and got my phone working in seconds, amazing service from him
Company replied
I had an excellent experience with Daz while sorting out my new phone contract. He was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to explain... See more
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Company details
About Three UK - 3Store Birkenhead
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
No 7, St Johns Square, CH41 2XU, Birkenhead, Midlands, United Kingdom
- 01516473997
4.9
Excellent
96 reviews
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Big thankyou to Shaz from the…
Big thankyou to Shaz from the Birkenhead store made me feel extremely welcome and got my phone working in seconds, amazing service from him
25 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi, Davey! We’re thrilled to hear that Shaz took such great care of you at our Birkenhead store. It’s awesome that he could get your phone back up and running so quickly while making you feel welcome. 🥰 -Prabhjeet
Reply from Three UK - 3Store Birkenhead
Woohoo 🎉 John, your words light up our day! We’re thrilled Nowshin and Da looked after your device with such prompt and stellar care 💫 -Arvind
Now on was absolutely fabulous
Now on was absolutely fabulous, so lovely too !
23 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
That’s fabulous, Paige! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Neha
Excellent friendly service 😊
22 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Mark! 🎉 It is brilliant to hear that you had such a great experience with us. 😇 -Prabhjeet
Came in to have a look at phones and…
Came in to have a look at phones and was greeted by a strapping young man called Jack. Talked through my needs and he understood exactly what I was missing from my current data plan and broadband
Made the switch then and there to 3. Couldn’t be happier with my experience
12 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Jonathan, thanks for the fantastic feedback. We’re really glad Jack supported you and helped you find the right options for your needs. Have a wonderful day 😊 -Maryalex
Jack was helpful showed me decice care
Jack was helpful showed me decice care
20 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Ian, thank you for sharing this feedback! 😊 We’re thrilled that Jack gave you such a fantastic experience. -Veronica
Came into the store with my elderly…
Came into the store with my elderly mother a week or two ago, spoke to a young chap called Jack who was very courteous and helpful, going out of his way to give any and all advice regarding our options which he could, a testament to the company!
10 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thank you so much for your kind feedback 😊 We’re really pleased to hear Jack looked after you and your mum so well and made your visit a positive one. 💙 -Neha
Fab experience gave us amazing deal in…
Fab experience gave us amazing deal in the Birkenhead shop and his name was daz thankyou
15 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
What a brilliant bit of feedback, Adele. Knowing Daz helped you walk away with a fantastic offer in the Birkenhead shop genuinely means a lot to us. -Manavata
Reply from Three UK - 3Store Birkenhead
Thank you so much for your lovely feedback, Helen! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Big thanks to Jack for sorting me out…
Big thanks to Jack for sorting me out dead friendly and was in and out within 20 mins with what I wanted highly recommend.
12 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Speedy support and standout service, that’s the energy we love to see. Jack made sure everything was sorted quickly, leaving you all set and smiling, Daniel. -Ashifa
Staff were extremely helpful and…
Staff were extremely helpful and courteous and took all the time to explain things to me and help me
12 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Sophie, that’s wonderful to hear. Our team always aims to support customers with patience and clarity, and we’re glad they made your visit so smooth. -Samad
I Went in to store jack was so helpful…
I Went in to store jack was so helpful polite and a pleasure to chat with couldn't do enough for you thanks jack xxx
11 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Sarah, glad to hear Jack made your visit enjoyable and was polite, helpful, and a pleasure to chat with throughout your time in store. -Shivam
Reply from Three UK - 3Store Birkenhead
Hey Sue! We're happy to hear that you had a great experience with Jack. Thank you for sharing your lovely feedback 😊 -Maryalex
Very helpful
No queuing time
Good price
Extras came with the phone
Very helpful service
Thanks
9 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Nick thanks for sharing. Love that you got quick service and left with a boosted bundle. -Maryalex
Daz was so helpful and has sorted my…
Daz was so helpful and has sorted my query! Amazing customer service from Daz!
7 May 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for the review, Sam. Great to hear Daz was able to get everything sorted for you and give you such a smooth experience. -Shivam
I visited Three to get a SIM card and…
I visited Three to get a SIM card and had a really great experience. Nooshin was extremely professional, patient, and friendly throughout the whole process. She took the time to answer all my questions clearly and helped me choose the best option based on my needs.
Everything was done quickly and smoothly, without any hassle. I’m very happy with the service I received and would definitely recommend Nooshin to anyone looking for excellent customer service.
30 April 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Shahed, we’re delighted to hear this! 🌟 Nooshin’s expertise and kindness truly shone through, and we’re thrilled she could get everything sorted so smoothly for you. Hope you have a wonderful day! 😊 -Neha
Daz was absolutely fantastic
Daz was absolutely fantastic. Helped me and my partner with an issue and gave me the reassurance I needed. Brilliant store
30 April 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thank you, Wendy! We’re so pleased Daz’s support gave you and your partner the confidence you needed. Your kind words mean a lot to our team. -Suhaas
Really friendly and helped me out loads…
Really friendly and helped me out loads thanks Daz
25 April 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi JB, we're delighted to hear your experience with Daz was amazing. Thank you for the 5⭐ review. Wishing you a fantastic day. -Ayesha
Very enthusiastic and helpful staff
Very enthusiastic and helpful staff, in particular Daz who spent time going through various options with me and explaining ways that I could get a better deal, thank you!
25 April 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Mrs Allen, really appreciate your feedback. Great to know Daz took the time to walk you through different choices and support you in finding a better deal. -Manavata
Reply from Three UK - 3Store Birkenhead
Hi Hollie, it’s great to hear you had such a positive experience with us. -Kishan
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