I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... See more
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I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... See more
Company replied
Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... See more
Company replied
Martin and the Manger were so helpful and made my experience easy and enjoyable. Had an issue and they resolved it after a lot of work and time and I very much appreciated it. They listened to what I... See more
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Martin really helped us today, buying a new phone and setting it up with unlimited data whilst transferring everything. He went above and beyond to make us happy and gave us an amazing deal. Such a l... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

48 High Street, Bracknell, RG12 1LL, Bracknell, South, United Kingdom
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Steve was very helpful and friendly he explained everything to me that I needed to know and helped me set up my new phone.

Reply from Three UK - 3Store Bracknell
Very helpful staff in Bracknell Branch.
Helped sort out new phone. Vincent and Martin .

Reply from Three UK - 3Store Bracknell

Reply from Three UK - 3Store Bracknell
Martin was superb I explained what I needed and we got the job done quickly and easily. I have been a customer for 20 years now and it's always so easy.

Reply from Three UK - 3Store Bracknell

Reply from Three UK - 3Store Bracknell
Needed to buy a new phone and the staff were very friendly and helpful

Reply from Three UK - 3Store Bracknell
Martin was amazing assisting with my issue

Reply from Three UK - 3Store Bracknell
Very good and fast service. Steve was very helpful.

Reply from Three UK - 3Store Bracknell

Reply from Three UK - 3Store Bracknell
Andrea was so gentle and very helpful, listening to what we (me and my daughter) needed. Very efficient and explaining everything well.

Reply from Three UK - 3Store Bracknell
Martin at the Bracknell store was so amazing and helped me to sort all my old and new contracts and explained everything so I fully understood. Very impressed with the level of customer service

Reply from Three UK - 3Store Bracknell

Reply from Three UK - 3Store Bracknell
I was greeted by Noor at Bracknell today who was extremely polite and helpful with my experience!!

Reply from Three UK - 3Store Bracknell
Efficient service, very polite and friendly. Helpf wi my mobile issues snd new bill .

Reply from Three UK - 3Store Bracknell
Great communication and very helpful, saved me at least £516, would highly recommend!! Thanks Martin

Reply from Three UK - 3Store Bracknell
Noor was very helpful, helping two old people to transfer data and saved us money.

Reply from Three UK - 3Store Bracknell
Had the pleasure of getting Andrea to assist me with upgrading my phone, she made the whole process streamlined and I would definitely ask for her if I had to pop into store in future. The day before my visit I called up to reserve my chosen phone, and Martin was again extremely helpful, I couldn’t reccomend them both enough !! 10/10

Reply from Three UK - 3Store Bracknell
Conor really knows his stuff, kind cool guy, quick and friendly.

Reply from Three UK - 3Store Bracknell
Amazing help and support very happy with Noor excellent customer service

Reply from Three UK - 3Store Bracknell

Reply from Three UK - 3Store Bracknell
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