David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more
Company replied
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David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more
Company replied
David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough
Company replied
Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more
Company replied
Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom
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Taina was really helpful and professional person.
My name is Mr bouri Im a loyal customer to this store.

Reply from Three UK - 3Store Brixton
Taina gave me fantastic customer service. Very helpful, thank you!

Reply from Three UK - 3Store Brixton
Amazing customer advisor Hussein, lovely lad!

Reply from Three UK - 3Store Brixton
Taina did a wonderful job, explained everything clearly and patiently. She introduced some great offers! I am very happy with the customer service at the Brixton Three Mobile branch!

Reply from Three UK - 3Store Brixton
Ruñknder helped me alot in the Brixyon dtore 10/10

Reply from Three UK - 3Store Brixton
Very nice customer service from Paulo. Very satisfied with support he offered me

Reply from Three UK - 3Store Brixton
Wiktoria and David were so helpful and friendly. Super quick setting up my uk e-sim and had some great chats while I was waiting :)

Reply from Three UK - 3Store Brixton
Javarne was very polite and friendly. Very helpful dealing with my enquiries.
Did all I wanted to sort out.

Reply from Three UK - 3Store Brixton
Excelente service ! Paulo help me deal the issue I had

Reply from Three UK - 3Store Brixton
Rendyl has been a great help with my contract and advice on roaming

Reply from Three UK - 3Store Brixton
Lekan delivered fantastic service and we are very happy with the deal. Thank you!

Reply from Three UK - 3Store Brixton

Reply from Three UK - 3Store Brixton
Lekan yes, it's very helpful. Help me set up my phone transfer above each other and very patient and understanding. And guiding me through how to navigate the phone excellent service.

Reply from Three UK - 3Store Brixton
Javarne was of great help, nice, polite and very professional. Solved all things for me today

Reply from Three UK - 3Store Brixton
Javarne was extremely patient and kind with us, he went through all the options thoroughly and was able to clarify all the questions we had, would definitely recommend, thank you!!

Reply from Three UK - 3Store Brixton
Taina amazing customer service at three in Brixton

Reply from Three UK - 3Store Brixton
Great customer service from Maurizio and Hussain helping me with an issue with my phone case.

Reply from Three UK - 3Store Brixton

Reply from Three UK - 3Store Brixton
Javarne was very lovely and informative in explaining and selecting a new phone plan for me. Himself and the team at 3 Brixton were really friendly and took the time to make sure I had a good experience and best possible plan. Thank you!

Reply from Three UK - 3Store Brixton
Javarne made my customer service experience absolutely phenomenal along with his kindness

Reply from Three UK - 3Store Brixton
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