Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... See more
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Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... See more
Company replied
It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... See more
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Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more
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Company details
About Three UK - 3Store Camden
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
135 Camden High Street, NW1 7JR, Camden, London, United Kingdom
- 02074857578
4.9
Excellent
215 reviews
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Thank you Esen! Great experience.
Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experience I’ve ever had upgrading my phone - Esen was helpful, informative, friendly but not pushy. Thank you so much!!
18 October 2026
Unprompted review
Reply from Three UK - 3Store Camden
Thank you for sharing this feedback, Maisy! We’re glad Esen made the upgrade process smooth and easy for you. 😊 — Three Social Media Team
Aya was very nice and welcoming
Aya was very nice and welcoming, would definitely reccomend her.
17 October 2026
Unprompted review
Reply from Three UK - 3Store Camden
Thank you for the fantastic ⭐⭐⭐⭐⭐ review, Hamad. We're thrilled to know that Aya made your experience seamless. Your recommendation means a lot to us.- Three Social Media Team
Came into store quiet distressed had no…
Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient and very understanding helped throughout multiple elongated issues. Excellent customer service never lost any patience sat through with me and showed exceptional skills.perfect!!
15 October 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Raksha, thank you for sharing your experience. It's wonderful to know the care, understanding and dedication shown by Esen and Ardijana in Camden helped provide the support you needed throughout a complex situation. — Three Social Media Team
Really Great And Quick Service By Aya
14 October 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi there, thanks for taking the time to leave a review. We're delighted to hear Aya provided such quick and efficient support and made your experience a positive one.— Three Social Media Team
Brian
Brian, the person who helped me with my phone, was very polite and kind
2 October 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Patricia, thank you for sharing your experience. We're pleased to hear Brian's professionalism left a positive impression.
Three Social Media Team
Aya was great
Aya was great! Very welcoming and explained everything very well.
18 September 2026
Unprompted review
Reply from Three UK - 3Store Camden
This is lovely to hear, Haya! ✨ We’re delighted that Aya provided such attentive and reassuring assistance, and made the whole process easy to understand. 😊-Three Social Media Team
I was served by kai at camden and he…
I was served by kai at camden and he was very helpful and patient with us highly recomennded
15 September 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Hanna, your visit to our Camden store was made all the better by Kai’s calm and attentive approach. We value your recommendation. — Three Social Media Team
It’s was terrible experience
It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she started telling me the air pods where fine it’s just the box.
15 September 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey Angel, we're sorry to hear about your experience. We can appreciate how disappointing it must have been to notice the packaging was damaged after purchase and then feel that your concerns weren't handled in the way you'd expected. If you'd like this looked into further, we'd recommend contacting our Customer Relations Team here: https://bit.ly/3uJlOrF. They'll be able to review the concerns you've raised regarding both the condition of the product packaging and the service you received in store. We appreciate you taking the time to share your feedback. Every customer should feel listened to when raising a concern, and we're sorry this interaction left you with that impression.
-Three Social Media Team.
Gabriella was wonderful !
15 September 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Mo, thank you for sharing this amazing 5⭐ review. It's fantastic to see Gabriella receive such a wonderful mention. We appreciate your feedback.
Three Social Media Team
The service is really good !
The service is really good !! Mainly the lady named haram ( camden market) branch is so friendly and jice ..thankyou haram !!
12 September 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey Subarna, thank you for the wonderful 5⭐ review! We're delighted to hear that Haram made such a positive impression and provided an exceptional experience at our Camden Market branch.-Three Social Media Team
Reply from Three UK - 3Store Camden
Hello Mathew, we’re glad Aya could provide clear guidance and make your experience easier. Thank you for your kind words. - Three Social Media Team
Aya and Gabriella were very helpful…
Aya and Gabriella were very helpful today and had amazing customer service
31 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Areeb. We’re thrilled to know Aya and Gabriella turned your visit into such a positive and enjoyable experience. Moments like these brighten our day. ☺️ - Three Social Media Team
Gabriella is the best!
Gabriella was a great help. She answered any and every question we had. Major help. Thank you!
20 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi There, thank you so much for your lovely feedback. It’s wonderful to hear that Gabriella made such a fantastic impression. 😊-Three Social Media Team
Samiha was very helpful in helping me…
Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi, Gary. That is so wonderful to hear, and we’re absolutely thrilled that Samiha could make your experience so calm and stress-free! 😊 - Three Social Media Team
Brian was really good in the discovery…
Brian was really good in the discovery session we had together, really patient and well spoken
18 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Sue, we’re delighted to hear that Brian made your experience comfortable and ensured everything was handled with care. Thank you for sharing such a fantastic 5⭐ review!-Three Social Media Team
Samiha was exceptional
Samiha was exceptional! Super patient and helpful, thank you so much for your service and answering all my questions :)
7 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Big shoutout to Samiha for turning customer service into a full on positive experience, Chloe. Your feedback means a lot. ☺️ – Three Social Media Team
Samiha was very helpful in setting up…
Samiha was very helpful in setting up my e sim and WhatsApp. I left the store happy with the service.
7 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Thanks for sharing, 🎉 Jason! Samiha clearly worked some magic to get you set up, and hearing that you left the store happy truly makes our day. Enjoy your fresh tech! 🥰 — Three Social Media Team
Kylah was very friendly and helpful
Kylah was very friendly and helpful! She was able to set me up on a cheaper plan and a new phone !! She is brilliant
5 August 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hello Ahmed, we’re so pleased Kylah could assist you and set you up with the right offer. Thank you for your amazing feedback 😊
Three Social Media Team
Gabriella helped me to sort out my sim…
Gabriella helped me to sort out my sim with a replacement one. She was very helpful and made my day
30 July 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with Gabriella. 😊 — Three Social Media Team
Both Gabriella & Adijana were simply…
Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job
We shall be popping in again next week.
24 July 2026
Unprompted review
Reply from Three UK - 3Store Camden
Big shoutout to Gabriella and Adijana for turning customer service into a full on positive experience, Vic. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ – Three Social Media Team
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