Three UK - 3Store Camden Reviews 

215
•
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB

•

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Rated 5 out of 5 stars

Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... See more

Company replied

Rated 5 out of 5 stars

Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... See more

Company replied

Rated 2 out of 5 stars

It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... See more

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ozair was fantastic

Ozair was fantastic

10 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow! 🎉 Amazing, Jackie! It’s great to know that Ozair was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet

Rated 5 out of 5 stars

Great assistance from Gabriella who is…

Great assistance from Gabriella who is in training but patient and helpful

10 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Liz, it’s good to hear Gabriella created a calm and helpful experience, especially while learning and developing in the role. -Suhaas

Rated 5 out of 5 stars

Ozair was the best at helping me…

Ozair was the best at helping me today!! I don't know what I would do without him

10 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Jose, we’re delighted to know Ozair gave you exactly the help you needed today. It’s always great to hear when our team makes things easier. -Ayesha

Rated 5 out of 5 stars

The staff member Gabriella was very…

The staff member Gabriella was very nice and explained me everything about the offer and device.She took care of the full registration for me and made everything very easy for me. Great customer service

9 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Angelica, thank you so much for the ⭐⭐⭐⭐⭐ feedback! We’re really glad to hear that Gabriella explained everything clearly, handled the full registration for you, and made the whole process easy. That’s exactly the level of service we aim to deliver every time. We’ll be sure to pass your kind words on to her! -Ayesha

Rated 5 out of 5 stars

Kylah was very helpful and proffessional

Kylah was very helpful and proffessional and i wouldnt hesistate to recommend her

9 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi John, it’s fantastic to hear how Kylah made you feel comfortable and supported in making the right decision. Your recommendation truly means a lot to us. 🥰 -Neha

Rated 5 out of 5 stars

Gabriella was so helpful with my…

Gabriella was so helpful with my service today. 5 stars

6 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Aisling, thank you for your glowing review. It’s wonderful to hear Gabriella provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet

Rated 5 out of 5 stars

I love the sarvice he is good to…

I love the sarvice he is good to explaying brian the best thanks for your sevice

5 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Selam, it’s good to know Brian took the time to explain everything clearly and made things easier for you to understand. -Suhaas

Rated 5 out of 5 stars

One of the best customer services I…

One of the best customer services I have ever received. Polite and informative. Ozair was a big help.

1 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Phil! We're thrilled to hear you had a great experience with Ozair. Thank you for the review! 😊 -Veronica

Rated 5 out of 5 stars

Ozair was very helpful today !

30 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Goran. Thank you so much for taking the time to share this, as it is fantastic to hear that Ozair provided such brilliant and helpful support during your interaction today. -Shivam

Rated 5 out of 5 stars

Gabriella was excellent in resolving my…

Gabriella was excellent in resolving my query - great service!

30 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Patrick. Thank you so much for taking the time to share this, as it is fantastic to hear that Gabriella provided such excellent service and got everything resolved perfectly for you. -Shivam

Rated 5 out of 5 stars

Kylah was amazing she was very helpful…

Kylah was amazing she was very helpful and made sure my new phone was set up correctly! 5 stars

26 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there, thanks for sharing this — it’s great to hear Kylah took such good care of you and made sure everything was set up just right. We really appreciate the shout‑out. -Shivam

Rated 5 out of 5 stars

Ozair was very helpful

Ozair was very helpful. Fast service

23 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello Gem, it’s great to hear Ozair was able to assist you so efficiently during your visit. Quick and attentive support can really make all the difference. -Shivam

Rated 5 out of 5 stars

Three store camden

I visited the three store on camden today to get a home broadband connection. Gabriela was super helpful and walked me through the whole process with ease. In less then 10 mins i was walking away with my home broadband connection. If all new connections were this seamless it would be amazing. Kudos to the guys in store for a stupendous job

18 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

This review truly made our day. We’re so happy that Gabriela was super helpful and got your broadband sorted so quickly. Seamless experiences like yours are what we strive for. Big kudos to the Camden store team! -Ayesha

Rated 5 out of 5 stars

Ozair, Camden

Ozair was so helpful and patient setting up my new phone and transferring contacts etc. Has made things a lot easier.

18 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you for sharing this feedback, Christine! 🌟 It’s great to hear that Ozair supported you and got everything sorted. -Veronica

Rated 5 out of 5 stars

Brian is an amazingly clever young man…

Brian is an amazingly clever young man with a professional and attentive approach to his clients. I am happy that he took care of our updating our iPhone.

16 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Kamal. We’re glad Brian made your experience enjoyable with his great service and kind approach. We hope you have a wonderful day! 😊 -Prabhjeet

Rated 5 out of 5 stars

Camden Three store is the best!

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was such an excellent deal - I am a happy customer indeed! Brian was friendly, respectful and very focused and thorough in his work - it is this level of customer service that has kept me as a three customer for many years. Thank you, and see you in 24 months!

16 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you so much for this fantastic feedback, Lorna! We’re delighted to hear Brian delivered such great service and secured a brilliant upgrade for you at our Camden branch. 😊 -Veronica

Rated 5 out of 5 stars

Gabriella did an amazing job and…

Gabriella did an amazing job and delivered excellent customer service

13 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Muyiwa, thanks for taking the time to share this. It’s great to hear Gabriella made such a positive impression and delivered service that stood out for you. We really appreciate you highlighting her support. -Shivam

Rated 5 out of 5 stars

Ariyana was very helpful and kind when…

Ariyana was very helpful and kind when I came in for my Sims

13 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there, nice to know Ariyana made the experience feel welcoming and supported you so well with getting everything sorted. -Kishan

Rated 5 out of 5 stars

brilliant and professional.

12 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Harrith, great to hear you had a positive experience with our team and that everything felt professional throughout your visit. Thanks for sharing your feedback with us. -Shivam

Rated 5 out of 5 stars

Ariyana was great

Ariyana was great! 5 stars

12 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Michele! That’s phenomenal! We’re delighted Ariyana made your visit remarkable and you celebrated with a shining 5 ⭐! -Ashifa

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