Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... See more
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Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... See more
Company replied
It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... See more
Company replied
Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more
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Company details
About Three UK - 3Store Camden
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
135 Camden High Street, NW1 7JR, Camden, London, United Kingdom
- 02074857578
4.9
Excellent
215 reviews
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Reply from Three UK - 3Store Camden
That’s fabulous, Ivana, you’ve made our day! 🎉 We’re so happy to hear that Tanzia gave you the support you deserve. Thank you for sharing your experience! -Manavata
It was really very easy and quick…
It was really very easy and quick thanks to three
15 January 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey Kashif, that’s awesome! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Camden
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Tanzia
Tanzia helped set me up with a new sim for my WiFi device. She was fast and good service.
12 January 2026
Unprompted review
Reply from Three UK - 3Store Camden
That’s fantastic, Kentick. It’s wonderful to hear that Tanzia made your experience truly exceptional. Thank you for taking the time to leave an incredible 5 ⭐ review! -Manavata
Shout out to Ilayda
Shout out to Ilayda!
I had a 10/10 experience this week at the Three store in Camden. I lost my phone while on holiday and had loads of questions so I could make an informed decision about which new phone and contract to get. The store manager (I’m so sorry I can’t remember her name) was incredibly helpful, talking me through and writing out all the options.
Ilayda supported me with everything that followed - from setting up the new phone, to helping me liaise with my previous provider, to transferring everything over - and she was amazing. So patient, professional, and just great vibes all round. I was so grateful by the end that I even asked her for a hug, lol.
I also visited other mobile network shops on the high street to compare deals, and Three came out on top for both affordability and customer service. Thanks so much to the whole team!
6 January 2026
Unprompted review
Reply from Three UK - 3Store Camden
Wow! Your amazing 5 ⭐ review made our day, Lolly. We’re thrilled Ilayda and the manager delivered such an exceptional experience and helped you secure the best deal. Your feedback inspires us to keep creating unforgettable moments, and we look forward to welcoming you back again soon 🎉. -Suhaas
Great consultation with Ilayda
Great consultation with Ilayda , fixed my issue with roaming. Very professional.
7 January 2026
Unprompted review
Reply from Three UK - 3Store Camden
You made our day, Ekaterina! 🎈 Thanks for the 5 ⭐ review. We're glad you had a great experience with our team, and we hope your day is just as awesome as you are! -Afaq
Tanzia
Experience was amazing and really helpful to get me set up in England. Thank you so much
6 January 2026
Unprompted review
Reply from Three UK - 3Store Camden
That’s brilliant, Henry! We’re so happy to know you received the best help from us. We’re always here to support our customers, thank you so much for the 5⭐ review! -Ayesha
Jlayda was great
Jlayda was friendly, knowledgeable and professional. Excellent service.
3 January 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Camden
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Tanzia was very helpful and welcoming
Tanzia was very helpful and welcoming! Great service!
23 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
Hey Egzona, that’s incredible! We’re happy to know Tanzia gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Went into the three store today for…
Went into the three store today for some help to get my data transferred to my new phone. Ilayda has been very helpful setting up my new device which she has done a discovery session for me.
Thank you for the help
22 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
Thanks for your 5 ⭐ review, Esme, and it's lovely to hear that you enjoyed great customer service from Ilayda during your store visit. We appreciate you taking the time to share this with us 🎊. -Michael
It's very great experience with three
It's very great experience with three. Llayda explained me everything great fully. Staff are very good. Thank you so much for llayda
17 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
Hi Venkatesh, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very friendly
Very friendly, quick efficient staff that know what they’re doing
11 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
That's ideal, Khloed :) Thanks for taking the time to write an awesome review -Scott
The service was good
The service was good, helped me transfer my content from my old phone to the new phone and gave me a new sim.
Alan and Dee were a great, really appreciated it
Good discovery session
8 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
We really appreciate you taking the time to leave a review, Eugenia. We’re glad to hear that Alan and Dee made the transfer and SIM setup smooth and stress-free. -Jonathan
Tanzia - Discovery
Tanzia helped me get my data up and running again. Fast and good service.
3 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
Thanks for your feedback, Andrew, and it's lovely to hear that you enjoyed great customer service. from Tanzia with your data query. We appreciate you taking the time to share this with us. -Michael
Tanzia Discovery
Tanzia helped us with the pay as you go and she was very nice amd helpful and patient
3 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
Thanks for this amazing 5⭐ review, Neuruz. We really appreciate you taking the time to send this over to us! Great work Tanzia 🎉 -Jade
Ilayda was super helpful, sorted all my Sim needs super smoothly.
First time I popped in to get a replacement Sim for my esim...Ilayda sorted it all out super fast and gave me information about how to move forward with esim. Thanks 😊
3 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
That's awesome to hear, Kate. We're glad you found Ilayda made getting an eSIM hassle-free :) Thanks for a 5 star review -Scott
Tanzia Discovery
Tanzia helped me with my sim today and she was very quick and helpful
2 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
That's brilliant to hear, Raha! We're delighted Tanzia helped sort it out :) -Scott
Tanzia - Discovery
Tanzia had great service and helped me set up my broadband
1 December 2025
Unprompted review
Reply from Three UK - 3Store Camden
We totally appreciate your 5* review - Have a nice day -Maxine
Tanzia was amazing
Tanzia was amazing! She explained the broadband system clearly and advised me based on my specific situation. She was also really friendly :)
30 November 2025
Unprompted review
Reply from Three UK - 3Store Camden
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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