Three UK - 3Store Cannock Reviews 

131
TrustScore 5 out of 5

4.9

8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB


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Rated 5 out of 5 stars

Rob & Ben both extremely helpful when asked how to optimise my phone/Sim contracts. Really appreciate their helpful advice & assistance to save me some money whilst getting everything I need. Huge par... See more

Company replied

Rated 5 out of 5 stars

Upgrade of phone & had difficulty with physical SIM transfer from previous phone. Attended 3 shop in Cannock & was assisted by Ben. What a credit to the company, polite, friendly & very professional.... See more

Company replied

Rated 5 out of 5 stars

Ben assisted us on first visit for a sim deal, then returned to switch to Three for broadband; Rich sorted this out for us. Both so helpful and knowledgeable, would recommend calling in if anyone’s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cannock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom

  • 01543504267

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff in store were so helpful I…

Staff in store were so helpful I couldn't be happy with the service. Great company and dealt with my deals urgently for a new phone

21 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Great service and a winning deal now that’s what we call a perfect combo! We’re so glad our team could make a real difference for you, Bethany. Thank you for letting us be part of your experience. -Ashifa

Rated 5 out of 5 stars

Pleasant experience all round staff…

Pleasant experience all round staff excellent

21 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Rosemary, it’s wonderful to hear that you had such a great experience with our team and left feeling really happy. Wishing you a fantastic day ahead! 😊 -Samad

Rated 5 out of 5 stars

Good service . Excellent

Good service. Help a lot. Mr. Liam is the gentleman who help us. He is helpful.

17 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

What an amazing 5⭐ rating, Milinda. Lovely to hear Liam provided such helpful and friendly service. Have a fantastic one ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

Both Rob and Ben were fantastic in…

Both Rob and Ben were fantastic in helping me and my daughter sort our phone contracts out. Excellent customer service we appreciate the techs at 3 as they are knowledgeable and kind.

15 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you so much, Annette! Rob and Ben are thrilled they could help you and your daughter with your phone contracts. We really appreciate your kind words and your trust in our team 😊✨ -Ayesha

Rated 5 out of 5 stars

Excellent service from Ben at the…

Excellent service from Ben at the Cannock store

13 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks for sharing your experience, Helen! Wonderful to hear Ben provided fabulous service at our Cannock branch. 👍 -Veronica

Rated 5 out of 5 stars

Ben was very patient and helpful .Will

Ben was very patient and helpful .Will
Was also very helpful

10 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Amazing! It’s fantastic to hear both Ben and Will gave you such patient and helpful support. Great teamwork like that makes all the difference. 😇 -Prabhjeet

Rated 5 out of 5 stars

Thank you for your help

Thank you for your help. You were a gentleman

10 April 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Selina, thank you for sharing your kind words. We’re glad the support you received made such a positive impression. 😇 -Prabhjeet

Rated 5 out of 5 stars

Friendly group of staff in store

Friendly group of staff in store, acknowledged us waiting as store was quite busy ,helpful and very quick service

22 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

⭐ Wonderful feedback, Stacey! We’re so pleased you found the support from our team both welcoming and helpful 😊 -Neha

Rated 5 out of 5 stars

iPhone upgrade - Cannock

Attended the Cannock store to upgrade my phone and sim contracts. Liam was awesome and made the experience easy and stress free. Answered all my questions and explained the new deal is simple speak.

6 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Tarka, thanks for sharing your lovely experience 🎯 We’re delighted that Liam at our Cannock store offered such excellent support with your upgrade and handled everything with real expertise. Wishing you plenty of joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

Ben was excellent in helping me get a…

Ben was excellent in helping me get a new contract and phone

13 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That's fantastic, Harry. We're delighted that Ben gave you guidance and helped set up your new contract :) Thanks for writing this brilliant review -Scott

Rated 5 out of 5 stars

I Found the staff especially Rob very…

I Found the staff especially Rob very patient and it was very nice to talk to the staff that actually had time to explain what they were doing and why.

16 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks for your feedback, Robert, and it's lovely to hear that you enjoyed great customer service from Rob and the team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Review existing contract and saved us…

Review existing contract and saved us money. Very friendly staff and very helpful.

16 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That’s fantastic to hear, Barbara! 🌟 We’re so glad to know our team made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish

Rated 5 out of 5 stars

Mobile uograde

Will is customer-friendly, efficient and patient. Lovely custimer service and he explained in detail all our questions.

15 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

David, thank you for sharing such outstanding feedback. Will clearly delivered exceptional support, guiding you with clarity and real care throughout your upgrade. Your message truly stands out and means a great deal to us. -Manavata

Rated 5 out of 5 stars

Will our advisor was very helpful and…

Will our advisor was very helpful and patient and explained everything to us in terms we could understand, very impressive

14 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

John, thank you for sharing this. It’s great to know Will supported you so well and took the time to explain everything clearly. We appreciate you taking the time to leave a review. 🥰 -Ayesha

Rated 5 out of 5 stars

I came into the store to ask about my… plan I already had

I came into the store to ask about my sim plan I had for years and why I couldn’t get signal in certain countries ! I had two of the best informative gentleman who helped me swap over to a new existing plan from the same phone number for an even cheeper plan !! Amazing!!

I came to the store two days back to back and saw both of the gentleman on each day ! Ben and Rich ! Thank you for all your help !! Much appreciated

13 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Keri, we are thrilled Ben and Rich provided clear guidance and helped you move to a better plan. Thank you for sharing your positive experience with us. -Suhaas

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