Three UK - 3Store Cannock Reviews 

131
TrustScore 5 out of 5

4.9

8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB


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Rated 5 out of 5 stars

Rob & Ben both extremely helpful when asked how to optimise my phone/Sim contracts. Really appreciate their helpful advice & assistance to save me some money whilst getting everything I need. Huge par... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Will at the 3 Store. He was friendly, professional, and made the whole process of getting my new phone contract quick and stress-free. He explained everything clearly, an... See more

Company replied

Rated 5 out of 5 stars

Ben assisted us on first visit for a sim deal, then returned to switch to Three for broadband; Rich sorted this out for us. Both so helpful and knowledgeable, would recommend calling in if anyone’s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cannock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom

  • 01543504267

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

31,400 reviews in the last 12 months

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Rated 5 out of 5 stars

Ben was very helpful and very good at…

Ben was very helpful and very good at what he was doing highly recommended

13 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Yay! We absolutely love hearing this, 🎉 Ben really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Alicia! 💗 -Kashish

Rated 5 out of 5 stars

Ben was really helpful and would appreciate if he is given a raise

Ben was really helpful and would definitely refer loads of friends to join three because of how he served me today, highly professional young man you have

12 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello, Collins! It’s inspiring to hear how Ben’s commitment created such a memorable interaction and encouraged you to spread the word about us. Stories like yours remind us why we strive to deliver service that goes beyond expectations. 🥰 -Prabhjeet

Rated 5 out of 5 stars

excellent customer service

Will, the customer advisor, dealt with my questions & issues, quickly & concisely. A very good service with attention to detail & varied of with great courtesy.

10 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello, Paul. We’re delighted to hear that Will provided such attentive support and ensured everything was handled smoothly with courtesy and precision. It’s great to know his approach left such a positive impression. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful

9 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Michael, thank you for taking the time to share your kind words! We’re always glad to support 😊 -Suhaas

Rated 5 out of 5 stars

Liam was very helpful and sorted all…

Liam was very helpful and sorted all the things I needed to know

7 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Every problem is just another chance to shine. We're glad Liam stepped in and sorted things seamlessly for you, Curtis. -Ashifa

Rated 5 out of 5 stars

Will at 3 did a really great job today…

Will at 3 did a really great job today helping me with my new phone which i started a new contract today. Excellent service!
Paul davies

4 March 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks for sharing your experience, Paul. We’re glad to hear that Will looked after you while setting up your new phone and getting your contract started. Enjoy your new device! -Afaq

Rated 5 out of 5 stars

very helpful and quick

Ben was very helpful and quick. Having four accounts for family that all required some tweaking he was very helpful and also managed to save me a few quid!!!! Bargain.

28 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you for sharing this, Walker. It’s great to hear how Ben handled everything so efficiently, especially with several family lines needing attention. His effort to refine each account and secure extra savings clearly made a real difference. -Manavata

Rated 5 out of 5 stars

Great price & great service .

Great price & great service .

25 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Mrs. Everitt,

We’re delighted to know you found both the price and service to be just right 🌟. Feedback like yours really motivates our team to keep delivering great experiences. -Shivam

Rated 5 out of 5 stars

Great Service

Easy, great communication, friendly

24 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Amazing! We’re thrilled to know your experience with us felt easy and welcoming. Clear communication and a friendly touch are what we strive for, ☺️ -Prabhjeet

Rated 5 out of 5 stars

Will was absolutely brilliant

Will was absolutely brilliant
Set my new phone up for me
Thank you Will x

20 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Alison, we’re thrilled to hear this! 💙 Will made everything smooth and hassle free with the phone setup. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Will was very helpful and polite

Will was very helpful and polite, helped us know more than we did. Very good and made us clearly understand

20 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello Raymond, we’re glad Will provided clear explanations, shared useful insights, and made everything easy for you to understand. Thank you for your wonderful feedback. -Suhaas

Rated 5 out of 5 stars

They were so so helpful and took time…

They were so so helpful and took time to correct my problem. Ben, Liam and Rob were excellent would recommend them at three3.They were very knowledgeable at Cannock.

17 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello Diana, it’s great that Ben, Liam, and Rob could provide the dedicated support needed to resolve things for you. We’re glad the team's patience made such a difference, and we appreciate the recommendation! -Kishan

Rated 5 out of 5 stars

Liam was absolutely amazing

Liam was absolutely amazing. Super knowledgeable and helpful today.

17 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

We’re thrilled to hear this! 🎉 Liam will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Georgia! 🥰 -Kashish

Rated 5 out of 5 stars

Liam was very helpful and sorted out my…

Liam was very helpful and sorted out my broadband problems. Thank you

17 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Amazing, David! We're glad to hear that Liam provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Ben in cannock shop was fantastic.great…

Ben in cannock shop was fantastic.great service and he was very proffesional

14 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi there, truly outstanding! Ben will be thrilled to know he made your Cannock visit truly special. Here’s to many more wonderful experiences together. -Ashifa

Rated 5 out of 5 stars

Liam was Very good and helpful

12 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

We’re really glad to hear Liam gave you such great support, Clive. We want every customer to feel this happy with our service. 🌺 -Ayesha

Rated 5 out of 5 stars

Very nice people

Very nice people

12 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Yvonne, thank you so much for this amazing 5⭐ review! We’re happy you felt looked after so well. -Veronica

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