Three UK - 3Store Cannock Reviews 

131
TrustScore 5 out of 5

4.9

8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB


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Rated 5 out of 5 stars

Rob & Ben both extremely helpful when asked how to optimise my phone/Sim contracts. Really appreciate their helpful advice & assistance to save me some money whilst getting everything I need. Huge par... See more

Company replied

Rated 5 out of 5 stars

Upgrade of phone & had difficulty with physical SIM transfer from previous phone. Attended 3 shop in Cannock & was assisted by Ben. What a credit to the company, polite, friendly & very professional.... See more

Company replied

Rated 5 out of 5 stars

Ben assisted us on first visit for a sim deal, then returned to switch to Three for broadband; Rich sorted this out for us. Both so helpful and knowledgeable, would recommend calling in if anyone’s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cannock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom

  • 01543504267

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

31,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Will was very helpful with all my…

Will was very helpful with all my demands, and explained things very well in depth. He understood where I was getting confused and still was able to explain what he meant.

11 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks a lot for this, Hosanna! Will always takes his time to make sure things make sense, and it’s great to hear he supported you so well. 😇 -Ayesha

Rated 5 out of 5 stars

Will was extremely helpful and…

Will was extremely helpful and knowledgeable, being very patient with my total lack of understanding, using language I knew, not terminology. I would highly recommend the Cannock store, being very friendly and not pushing their advice or services onto you.

11 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks so much for sharing this wonderful feedback, Helen! We’re glad our Cannock store team could give you clear advice. It’s great to hear your visit was so smooth and that everything was sorted for you. We can’t wait to welcome you back again! 😊✨ -Neha

Rated 5 out of 5 stars

Ease of contact renewal

It was a very good and helpful experience with chloe, she did everything we requested. Many thanks.

7 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Ron, we’re pleased that Chloe supported you in getting your agreement set up. It’s great that she made the process feel effortless and took care of all your needs during the interaction. -Kishan

Rated 5 out of 5 stars

Both Rob and Chloe were really helpful…

Both Rob and Chloe were really helpful and knowledgable and patient and we got the right phone and deal for our needs

1 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Mireille. We’re overjoyed to hear that Rob and Chloe went the extra mile to walk you through every option and helped you secure the right phone at great value. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very good service and very helpful

Very good service and very helpful

1 February 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Amazing, Helen. We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Excellent Service Many Thanks

Excellent Service Many Thanks

22 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Graham! We’re so happy to hear that you received excellent help from our team. Thank you for sharing this with us! ☺️ -Kashish

Rated 5 out of 5 stars

Three store at cannock

Staff member Ben managed to sort my problem with SIM card out in about 5 minutes whereas another store could not even help me.
Very professional Guy, thanks Ben.

19 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey David, this is what we love to hear! We’re so happy this is the service you received from Ben, this is what we strive for all of our customers, we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Updating i phone

A friendly professional service from Chloe, Rob and Rich at the Cannock shop
Thank you

17 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Karen, thank you for such a radiant review. The Cannock team's dedication truly made an impact, and your 5 ⭐ feedback inspires us to keep delivering moments of excellence 🎉 -Ashifa

Rated 5 out of 5 stars

Liam was great help!

Liam was great help!

15 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Aw, Em! Thanks for the sweet 5 ⭐ rating. We’re overjoyed that Liam gave you top notch support, and we’re always happy to help. ☺️ -Kashish

Rated 5 out of 5 stars

Dementia and a new phone

We needed to replace our Mom's aging phone with a newer up to date handset and renew her contract. As she has early on set of dementia, we planned ahead and gave the store the heads up.

When we arrived with Mom, Chloe was super helpful, respectful and genuinely made what we thought would be quite challenging, very easy indeed.

Thank you Chloe and all the team - you really made the difference.

11 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Dave, thanks for getting in touch with us to let us know this was your experience from Chloe and the team, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Amazing service is top notch liam was…

Amazing service is top notch liam was very helpful would recommend him to anyone

6 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks a million for the brilliant review :) We're happy to hear you had a great experience with Liam -Scott

Rated 5 out of 5 stars

Chloe and Rich very helpful

Chloe and Rich very helpful, thank you.

2 January 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Alex! 🎉 It’s brilliant to hear that Chloe and Rich provided such great support. We really appreciate you taking the time to share your positive experience with us! -Kishan

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick, easy , informative and thorough. Liam was brilliant with explaining and great customer service.

23 December 2025
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Sam, we’re so happy to know that Liam was able to help you. Thank you for sharing your 5⭐ review! -Neha

Rated 5 out of 5 stars

Liam was great

Liam was great, knowledgeable and got me a great deal.

15 December 2025
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks for your feedback, Reiss, and it's lovely to hear that you enjoyed great customer service from Liam. We hope you enjoy your purchase, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Rob and Liam were helpful friendly and…

Rob and Liam were helpful friendly and very knowledgeable. Found the experience of purchasing new phones very easy.

15 December 2025
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That's superb, Dorothy. We're delighted that Rob and Liam were efficient and made things easy for you. Have a lovely Christmas :) -Scott

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Went through all the best deals suited to our limit and provided all the information needed to know. Overall great experience

13 December 2025
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

This is fantastic to hear, Annaliese 🎉 Thanks for taking the time to share this with us -Jade

Rated 5 out of 5 stars

Speedy advice

Speedy advice, no queues simple process !

10 December 2025
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Brilliant, Aidan! We're glad we didn't take up too much of your time :) -Scott

Rated 5 out of 5 stars

Will was a great help sorting a new…

Will was a great help sorting a new phone deal and tablet for my father in law - who is a complete technophobe!

9 December 2025
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks for your feedback, Mollie, and it's lovely to hear that you enjoyed great customer service from Will during your father's purchases. We're glad you found the experience to be easy, and appreciate you taking the time to share this with us. -Michael

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