Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
Company replied
Location
Switch locationUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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See what reviewers are saying
The service we received was quick and efficient and everything we needed to know was simple and explained.
Company replied
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
Company replied
Aya Great at her job sorted us out in short time. Quick & understanding 100% recommended. Thank you Aya. -Amelia & Denise
Company replied
Company details
About Three UK - 3Store Castleford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, United Kingdom
- 01977517753
4.9
Excellent
294 reviews
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Yanal has helped me find the best…
Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
29 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Angela, you've just made our day ✨ It's wonderful to hear that Yanal took the time to help you find the right tablet and MIFI, while showing such kindness and understanding along the way. We're so pleased he could get everything ready for you 💙
Three Social Media Team
Paul,Helen and Shann went over and…
Paul,Helen and Shann went over and beyond to make sure we were looked after and helped us out tremendously..
29 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Big, thank you for taking the time to leave a review. We're delighted to know Paul, Helen, and Shann provided excellent assistance and helped create such a positive experience. We appreciate your kind words and wish you all the best. 💜
Three Social Media Team
Ayaa
Aya
Great at her job sorted us out in short time. Quick & understanding 100% recommended. Thank you Aya. -Amelia & Denise
27 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Oh wow, Denise! Thank you for sharing your thoughts about our team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Aya was amazing in store gave us the…
Aya was amazing in store gave us the best accsessory deal and was kimd enough to put them on we also got a 80gb sim deal on buisness for my daughter
26 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Leelananda, thank you for your fantastic 5 star review! We're delighted to hear that Aya made such a positive impression during your visit and that you received excellent value and attentive support throughout your experience. ⭐-Three Social Media Team
Aya was amazing in store helped me and…
Aya was amazing in store helped me and my husband upgrade to the best deals with roaming very happy indeed
26 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Jacqueline, thank you for your fantastic 5⭐ review. We're delighted to hear that Aya at the store provided exceptional assistance and helped you and your husband secure a great value plan while ensuring you stayed connected during your travels, all without any hassle and with complete ease.
– Three Social Media Team
Aya gave us a great deal on the s26…
Aya gave us a great deal on the s26 ultra very helpful explained everything and gave us a range of choice and genres us transfer all my data
10/10
26 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi James, thank you for taking the time to leave such a wonderful review. We're delighted to hear that Aya helped you find a great deal on your Samsung S26 Ultra and guided you through the available options. It's fantastic to know that the data transfer process went smoothly as well.
– Three Social Media Team
Shannon was amazing so helpful nothing…
Shannon was amazing so helpful nothing was too much 5* customer services
26 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there 🎯 Fantastic to hear that Shannon brought such warm, attentive care and provided a top‑tier experience 💫
- Three Social Media Team
Shannon is so helpful
Shannon is so helpful. No matter what i need she always helps. Returning customer
26 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Lenny, thanks for your lovely review. We’re delighted to hear that Shannon continues to provide exceptional assistance and is always there when you need help. We truly appreciate your loyalty.
– Three Social Media Team
I wanted to change providers shannon…
I wanted to change providers shannon was the young lady who assisted me she explained everything really well I left the shop with a fantastic deal thanks to shannon
22 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Stephanie, it’s lovely to hear Shannon helped you so well and got you a great deal. Thanks for taking the time to share your experience with us.— Three Social Media Team
New customer
The service we received was quick and efficient and everything we needed to know was simple and explained.
21 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Sarah, thank you for your glowing 5🌟 review. We're delighted our team could provide you with clear guidance and a smooth experience. 😊 - Three Social Media Team
Aya was fantastic sorting me a new…
Aya was fantastic sorting me a new deal! Came back in and Helen not only transferred all my data but even made sure my watch was all set up on it too! Many thanks!
24 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Shaun, it’s wonderful to hear that Aya helped you secure a great deal and that Helen ensured everything was set up perfectly, from transferring your data to getting your watch connected. Thank you for sharing your experience with us. 😊
-Three Social Media team.
Reply from Three UK - 3Store Castleford
Hi Stephen, great to hear Shannon was able to help and get things sorted for you. We’re really glad you had such a positive experience.— Three Social Media Team
Couldn't of asked for a better service…
Couldn't of asked for a better service from Shannon. She helped me and my husband and was fantastic
24 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Pat! Thanks for your feedback, Shannon always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Reply from Three UK - 3Store Castleford
Hi David, it’s great to know Shannon made a positive difference. Thanks for taking the time to leave a review.
- Three Social Media Team
We called the shop and spoke to Aya who…
We called the shop and spoke to Aya who said call in and I will help you with our switch , we did and she was amazing
We ended up moving my phone also from sky to three
23 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Mandy! It is wonderful that Aya gave you such fantastic support in store. Welcome to the Three family! - Three Social Media Team
Aya was exceptionally helpful
Aya was exceptionally helpful with the porting of our accounts to Three.
Excellent service thank you
23 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi, there! We're thrilled to hear that Aya provided such excellent support and made your account porting process smooth and seamless. Thanks again for choosing us! 😇 - Three Social Media Team
Aya was fantastic in store gave me an…
Aya was fantastic in store gave me an incredible deal well chuffed
22 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Rolf, thanks for taking the time to share your review. We’re pleased to hear Aya helped make your visit a memorable one and that you left feeling happy with your choice. — Three Social Media Team
Aya helped me and my dad with upgrading…
Aya helped me and my dad with upgrading lots of accounts.
She did a great job even managed to get us a few discounts!
Thank you!!
22 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Yay, Anastasiia! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Aya is truly awesome! 😎 — Three Social Media Team
We were helped by a wonderful customer…
We were helped by a wonderful customer advisor, AYA.
She was extremely helpful and supportive during the process of ordering a new iPhone 17 pro max and and and upgraded SIM contract.
I would definitely recommend visiting 3!
22 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Graeme, we’re really glad to hear Aya supported you so well and made the whole process of ordering your new iPhone and upgrading your SIM contract nice and easy. Thank you for sharing your experience. 😊
-Three Social Media team.
Aya was wonderful
Aya was wonderful! Saved me money on my SIM contract going forwards and we didn't even come in for my phone originally! Amazing customer service!
22 August 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks a ton, Beth! 🎉 We’re so glad everything went perfectly with Aya. See you soon! 🥰 — Three Social Media Team
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