Excellent service, super friendly, reassuring and kind. So happy that everything was done for me whilst I was trying to set up a new phone when my old one was stolen today.
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See what reviewers are saying
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return. And on my next vis... See more
Company replied
Daniella was really helpful in the 3 store Chatham, very patient and thorough
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
197 reviews
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Excellent service
Excellent service, super friendly, reassuring and kind. So happy that everything was done for me whilst I was trying to set up a new phone when my old one was stolen today.
24 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Michelle , we're delighted that our team could make your device setup smooth and easy. Thank you for the 5 ⭐ review-Three Social Media Team
Good and patient service from Steve
Went in store got served immediately by Steve. Explained what I wanted and he sorted out exactly what I wanted. He explained and showed me how it worked. Set most of it up for me. Which I was very grateful as I’m not good with technology at all. All I had to do when I got home was plug it in. Thanks to Steve.
10 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Frances, we appreciate your lovely feedback. It’s wonderful to know Steve listened to what you needed, sorted everything out, and guided you through how it all works. Your comments mean a lot.
– Three Social Media Team
Sale asitant Marius helped and advised…
Sale asitant Marius helped and advised on the best choice, and was pleasant to talk to. I Really recommend.
17 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Oh wow, Indre! Thank you for sharing your thoughts about Marius. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Ryan was very…is the best there is
Ryan was very patient,attentive,accommodating and very professional.He is a very good marketing /customer service officer who one could tell enjoys every bit of his job.
I will introduce as many people as possible to use your service with my experience.
Thanks Ryan.
13 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Fola, thank you for taking the time to recognise Ryan. His genuine commitment and positive approach clearly left a lasting impression, and it’s wonderful to know you’d encourage others to choose our service — Three Social Media Team
Excellent service from david on setting…
Excellent service from david on setting up my new phone very appreiciated
9 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi there, thanks for the brilliant review. We’re happy to hear that David delivered top tier assistance in setting up your new device without any hassle.
– Three Social Media Team
Great customer experience and deal
I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return.
And on my next visit to the store, Marius was super helpful and provided the different options available for me with a great deal and he assisted with setting up my new phone.
My experience today at the store was smooth and with ease and hustlefree.
Thanks again Marius.
8 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Rita, we’re delighted Marius made everything clear and easy for you and helped you get set up smoothly with your new phone. – Three Social Media Team
Marius was great
Marius was great, helped me with my sim and really took the time to help my mum with her storage on her phone. Great!
7 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Ellen. We are delighted that Marius looked after both you and your mum so well during your visit. Thank you for giving them credit for their patient and helpful care.— Three Social Media Team
Ryan has been absolutely brilliant and…
Ryan has been absolutely brilliant and he helped me sorting out Mobile broadband contract. Fantastic service and such a knowledgeable rep
5 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi, there. We're delighted to hear that Ryan was so knowledgeable and made sorting out your mobile broadband contract a breeze. Thanks for the lovely feedback! 🥰 - Three Social Media Team
Ryan was so helpful
Ryan was so helpful. He is an amazing person. Very knowledgeable. Made the experience go smoothly. Loved how friendly and chatty he is. Great asset to three 👍 x
5 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for this fantastic 5⭐ review, Miss Kite! We’re thrilled to hear that Ryan provided excellent support. – Three Social Media Team
I’m very happy with my experience with…
I’m very happy with my experience with Ryan today very helpful and understanding .
4 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Great to know Ryan delivered excellent support. We appreciate you taking a moment to leave a review, Paris 😊
-Three Social Media Team.
The experience was great Daniela was…
The experience was great Daniela was very friendly and helpful from the minute we walked in. Excellent
4 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for the fantastic 5⭐ review, Mary. Great to hear Daniela supported you so well and made your visit feel effortless from start to finish. Your feedback means a lot.
— Three Social Media Team
Ryan as always brilliant
Ryan as always brilliant.
Quick effective he is a credit to your organisation.
4 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Lindon, we’re delighted Ryan left such a positive impression. Thanks for taking the time to leave a review 😊
-Three social Media Team.
Awsome service from david in the three…
Awsome service from david in the three store chatham in setting up my fold 8 and doing the data transfer
3 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey George! New phone day = best day 💻✨ David totally nailed it getting your Fold 8 all set up and transferring your data. Huge shoutout to our Chatham team! 🙌 — Three Social Media Team
Great very helpfull
3 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Lily, it’s wonderful to hear you had a positive experience 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team.
David / Chatham branch was very helpful…
David / Chatham branch was very helpful + thorough
2 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Nigel, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! – Three Social Media Team
Maruis was so very helpful to me and my…
Maruis was so very helpful to me and my 2 children changing both of our contacts into our own name during a challenging time during our lives thank you so much marius you’ve made this situation so much easier. Thank you again
1 August 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hello Martin, we’re glad to hear Marius helped make things easier for you and your family. - Three Social Media Team
Daniela provided exceptional customer…
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find the best option for my needs. Nothing was too much trouble, and she made the whole experience smooth and stress-free. A real credit to the 3 Chatham store—I highly recommend asking for Daniela if you visit! Thank you again!
Richard
31 July 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Richard , we're delighted to know Daniela's support and clear guidance made such a positive difference. It's wonderful to see the time and care she gave helped you feel confident in your choice, and we really appreciate your recommendation of Daniela and our Chatham store. — Three Social Media Team
Ryan was great.helpful and knowledgeable
Ryan was great.helpful and knowledgeable
31 July 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Love this, Tia 💫 We’re pleased Ryan’s expertise and support earned such wonderful praise 🌼
- Three Social Media Team
Excellent service in setting up my…
Excellent service in setting up my broadband and sim thank you to david and the three store Chatham
22 July 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Temitope, thank you for the 5⭐ review. We're thrilled to know David made your experience seamless at our Chatham branch.
Three Social Media Team
Brilliant service
Brilliant service - Ryan was wonderful spend the time to talk me through all my contracts and streamlined the info so I could choose upgrades and cancel the ones I no longer need. Highly recommend - he is a credit to your organisation!
22 July 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey, Donna! Thank you for sharing your experience. We're thrilled to hear how helpful our team was in simplifying your account details. It's wonderful to know that you received such clear guidance to help you manage your plans effectively. 😇 - Three Social Media Team
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