Steve was great, mum had her phone stolen in London,came to Crewe branch and Steve managed to keep mums number and set up a new contract for both mum and dad Thank you so much for all of your help
Company replied
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Steve was great, mum had her phone stolen in London,came to Crewe branch and Steve managed to keep mums number and set up a new contract for both mum and dad Thank you so much for all of your help
Company replied
We recently purchased a new phone and received outstanding service from Ivona. She was extremely helpful, knowledgeable and patient, she made the whole experience easy and enjoyable. She took the tim... See more
Company replied
Staff member George assisted me in store and was extremely helpful and pleasant to deal with Everything went smoothly and all my questions answered clearly. Both young men in store professional wi... See more
Company replied
When upgrading my phone, I had no idea where to start and a staff member called Laura helped me every step of the way. She suggested different phones and plans based on what I wanted, amazing service!... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

14 Market Centre, CW1 2NG, Crewe, Midlands, United Kingdom
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James and George where brilliant, was struggling with signal but they sorted it swiftly

Reply from Three UK - 3Store Crewe
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