Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

128
TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied

Rated 5 out of 5 stars

Gareth and Abdul were great at helping me sort out my phone issue and helped get a great deal for me and my son.

Company replied

Rated 5 out of 5 stars

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(128)

31,982 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Garth was great got me what I needed and wanted. Would highly recommend Three to all.

6 December 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Tom was very helpful and reasuring i…

Tom was very helpful and reasuring i would recomend this shop to family and friends

5 December 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for your feedback, Jans, and it's lovely to hear that you enjoyed great customer service from Tom during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great service

Gareth and Georgia were friendly and helpful. They also took the time to help me out with my issue.

Great service.

3 December 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this amazing 5⭐ review, Izzet. We really appreciate you taking the time to send this over to us! Great work Gareth and Georgia 🎉 -Jade

Rated 5 out of 5 stars

Very helpful and fast to help me find…

Very helpful and fast to help me find th deal I wanted. Thanks tom

3 December 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That's awesome! We're happy to hear Tom helped you get a great deal. Thanks, Jordan :) -Scott

Rated 5 out of 5 stars

Gareth was extremely helpful polite and…

Gareth was extremely helpful polite and understanding help me with everything and very knolagble very happy with service thankyou

3 December 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Colleen, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Staff are friendly and very helpful…

Staff are friendly and very helpful especially Rhianne

2 December 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Ray, this is what we love hearing from our customers, thanks so much for letting us know about this, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Fanfastic aervixw by tom

Fanfastic aervixw by tom

29 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Doncaster store

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different offers and phone contracts. This made the choice of getting a new phone super easy.

29 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Tom is very good

Tom was very helpful transfered my new phone for me

28 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That's very exciting, Hasan, we're glad Tom got you set up and connected :) -Scott

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

25 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for your feedback, Sandra, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Gareth from Doncaster three store in…

Gareth from Doncaster three store in Frenchgate, has tried absolutely everything single step to help me out with my eSIM. I’m very grateful because he literally tried everything to help me out and he succeeded!!
Thank you Gareth once again !!! 👊🏼👊🏼👊🏼

20 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Kacper, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Friendly staff

Gareth was nice, polite and friendly. Great service.

17 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this great 5⭐ review, Anthony. This is what we like to hear! Great work Gareth 😊 -Jade

Rated 5 out of 5 stars

Gareth was really helpful and helped…

Gareth was really helpful and helped getting the best deal possible would 100% recommend

10 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this fantastic 5⭐ review, Thomas. We appreciate you taking the time to send this over! Well done Gareth 🎉 -Jade

Rated 5 out of 5 stars

Tom was fantastic talked me through…

Tom was fantastic talked me through every aspect of my new contract and phone very helpful and efficient a job well done thank you x

7 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for your feedback, Angie, and it's lovely to hear that you enjoyed great customer service from Tom with your new plans. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, very polite and helpful

6 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this amazing 5⭐ review, Ter. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Rhianne was very verygood!

4 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this fantastic 5⭐ review, Byanka. We really do appreciate you taking the time to send this over! Great work Rhianne 🎉 -Jade

Rated 5 out of 5 stars

We were very impressed with Tom who…

We were very impressed with Tom who took my husband and I buying a new mobile phone. . He was very helpful and experienced and friendly .which is so important as we are both in our eighties.
,we are very satisfied with his service.

3 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this amazing 5⭐ review, June. We really do appreciate you taking the time to send this over! Well done Tom 🎉 -Jade

Rated 5 out of 5 stars

Fantastic great service.

1 November 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Rhianne

Rhianne. Doncaster Frenchgate. Absolutely fantastic service. Talked us through all options and offers very friendly and polite

24 October 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for the fantastic 5⭐ review, Sarah. We really do love to hear this! Well done Rhianne 🎉 -Jade

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Very efficient and informative, thank you for your friendly service Brett.

21 October 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Brett. I'm sure they'll be thrilled to see this -Maxine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look