Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more
Company replied
Gareth and Abdul were great at helping me sort out my phone issue and helped get a great deal for me and my son.
Company replied
We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more
Company replied
Company details
About Three UK - 3Store Doncaster (F'gate Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom
- 01302349959
4.9
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chris was very helpful when I had…
Chris was very helpful when I had trouble activating my E-Sim had me sorted in minutes, top man
18 October 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Pauline was the most wonderful person
Pauline was the most wonderful person. She stood with us and helped us with phone upgrading.
Thank you so much Pauline for your help
9 October 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for your feedback, Ana-Maria, and it's lovely to hear that you enjoyed great customer service from Pauline. We appreciate you taking the time to share this with us. -Michael
Great service as always Craig was more…
Great service as always Craig was more then helpfull
8 October 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Daniel, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
We been to frenchgate store three we…
We been to frenchgate store three we met carla she is a lovely person and is helpful she explained everything perfectly with her patience and we are very happy with her service
6 October 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for this amazing 5⭐ review, Vedat. Well done Carla 🎉Keep up the amazing work! -Jade
great and efficient service
great and efficient service, very quick and understanding
excellent experience
2 October 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for taking the time to leave such a positive 5⭐ review, ayo -Jade
Hi Tom in Doncaster branc staff very…
Hi Tom in Doncaster branc staff very good and helpful for everything thanks. Tom
1 October 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
This is fantastic, Volkan.
Thanks for taking the time to leave such a positive experience with our team 😊 -Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.