Three UK - 3Store East Ham Reviews 

129
TrustScore 5 out of 5

4.9

117 High Street North, E6 1HZ East Ham, London, GB


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Rated 5 out of 5 stars

I recently purchased an iPhone 17 Pro Max (Silver) from Three, and I had an excellent experience. A special thank you to Hasina for her outstanding customer service. She was friendly, knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

Everyone at the store was extremely helpful particularly Mahon who helped us deal with getting our new contract. Also as a wheelchair user the fact that the store had a ramp available to access th... See more

Company replied

Rated 5 out of 5 stars

JAKE DID EXELLENT JOB. GOOD LISTENING ,POLITE, KIND AND EVERYTTHING WAS EXCELLENT SERVICE . I RECOMMEND THIS STORE TO EVERYONE THANKS SO MUCH FOR YOUR TOME AND SERVICE

Company replied

Rated 5 out of 5 stars

Just want to say a big thank you to Jake for helping me with finding the phone i needed and also helped with transferring my number, Jake was polite well spoken and also a lovely smile. Please make... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store East Ham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 117 High Street North, E6 1HZ, East Ham, London, United Kingdom

  • 02084700267

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

29,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Jake gave us good customer service

Jake gave us good customer service

13 July 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Raheem, lovely to know Jake created such a positive experience and ensured you felt valued throughout your time with us. — Three Social Media Team

Rated 5 out of 5 stars

I recently purchased an iPhone 17 Pro…

I recently purchased an iPhone 17 Pro Max (Silver) from Three, and I had an excellent experience. A special thank you to Hasina for her outstanding customer service. She was friendly, knowledgeable, and took the time to explain everything clearly. She also helped me get a fantastic deal, making the whole purchasing process smooth and stress-free.

I truly appreciate her professionalism and dedication to providing the best service. Thank you, Hasina, for going above and beyond. I highly recommend visiting this store and speaking with her if you're looking for a new phone!

Thank you once again!

5 July 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi there 🎯 We’re delighted Hasina’s expert guidance, clear explanations and dedicated support made choosing your new device such a positive experience. Securing great value while earning your recommendation speaks volumes ✨

- Three Social Media Team

Rated 5 out of 5 stars

Hasaina was lovely and the service was…

Hasaina was lovely and the service was very good

20 June 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Thank you, Florian. We’re really glad to hear you had such a great experience, and it’s lovely to know Hasaina made things so easy for you. -Suhaas

Rated 5 out of 5 stars

JAKE DID EXELLENT JOB

JAKE DID EXELLENT JOB. GOOD LISTENING ,POLITE, KIND AND EVERYTTHING WAS EXCELLENT SERVICE . I RECOMMEND THIS STORE TO EVERYONE
THANKS SO MUCH FOR YOUR TOME AND SERVICE

20 June 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Monica. Knowing that Jake delivered such an accommodating and attentive service that you would recommend the store to others is a massive win. We are incredibly pleased that his polite approach and kind assistance left you with such an excellent impression. -Shivam

Rated 5 out of 5 stars

Excellent seevice provided by the staff…

Excellent seevice provided by the staff member Hasina. Happy with the service.

20 June 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Yogita. It is wonderful to know that you had such a pleasant experience and that Hasina looked after you so well. We always want our interactions to be helpful, and we are glad she left you with such a positive impression. -Shivam

Rated 5 out of 5 stars

Thank you to Sami and Hasina

Thank you to Sami and Hasina. Very helpful when I came into the store to get an upgrade for my son. Great customer service!!

15 June 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Sabrina, it is wonderful to hear that Sami and Hasina provided great customer service and were so helpful with your son's upgrade. Thank you for visiting our store and taking the time to share your lovely review! -Kishan

Rated 5 out of 5 stars

Accessibility 5*

Everyone at the store was extremely helpful particularly Mahon who helped us deal with getting our new contract.

Also as a wheelchair user the fact that the store had a ramp available to access the shop was amazing and made the experience that much better.

10 June 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Tiegh, thank you so much for sharing this, it’s wonderful to hear. We’re really pleased the team made everything straightforward for you, and it’s great to know Mahon gave you the support you needed while setting up your new plan. Thanks again for taking the time to leave such a kind review. 😇 -Prabhjeet

Rated 5 out of 5 stars

I came to store spoke mohon he took his…

I came to store spoke mohon he took his time went through all the sim deals and offered me good deals and help me sort out my issues I had with my sim and phone
Great service and help from him really happy thank you so much

3 June 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

We appreciate you, Alex! 🌟 So glad Mohon made everything easy, clear, and stress‑free. Hearing how happy you are absolutely made our day. Thank you so much! -Ayesha

Rated 5 out of 5 stars

The staff was friendly and helpful

The staff was friendly and helpful. Everything was done very quickly.

31 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi there,
So glad to hear the team was friendly and got everything sorted for you so quickly ⭐ -Ayesha

Rated 5 out of 5 stars

Tas at eastham the tas is a good…

Tas at eastham the tas is a good worker and i am happy to get the three's sim and happy with attitudes thank you

19 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Thanks for your feedback, Hamza 😊 We’re really pleased to hear Tas at our Eastham store made such a great impression and got you set up with your new SIM. -Samad

Rated 5 out of 5 stars

Very polite with me and helps me a lote…

Very polite with me and helps me a lote with my new purchase of three seam she is Tasleem, it very good experience.
thank you
Tasleem

16 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Lovely to hear this, Yash! 😊 We’re really glad Tasleem made your visit a positive one and supported you with your new purchase. We appreciate your kind words 💜 -Neha

Rated 5 out of 5 stars

Customer service is good

Mr. Sami. Superstar ⭐️

16 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hey Sabbi! We're happy to hear that you had a great experience with Sami. Thank you for sharing your lovely feedback 😊 -Maryalex

Rated 5 out of 5 stars

Tas is brilliant

Tas. she is very grateful and helpful, also very professional and confident member of the staff at East Ham 3 store 🫡🫡, Bless her 🙏

14 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Love this, Raducu! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ -Kashish

Rated 5 out of 5 stars

Customer Advisor Sami and Taz

Customer Advisor Sami and Taz are superb. Thanks for your good services.

14 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Mohammad, great to hear your experience with Sami and Taz — it’s brilliant to know they provided such supportive and high‑quality service during your visit. -Shivam

Rated 5 out of 5 stars

Served by Sami, David and Kish

Served by Sami, David and Kish in the store. Professional sales people. Intended to buy only iPhone but happily bought honor tablet as well.

12 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Qandeel, it’s great to hear your visit turned out so well. Sami, David and Kish took the time to guide you through the options and made your experience comfortable and worthwhile, even beyond what you first planned. Thanks for sharing your feedback with us -Shivam

Rated 5 out of 5 stars

Hasina

Hasina
Service
Customer Service

11 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Arige, nice to hear Hasina provided a positive and friendly experience during your visit. -Shivam

Rated 5 out of 5 stars

It was the good experience and good…

It was the good experience and good customer service and the store was really good . Hasina

11 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes! We’re happy to know Hasina was on point, thanks for sharing this with us!🔥 -Kashish

Rated 5 out of 5 stars

Im very happy with hasina service

Im very happy with hasina service

8 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Thanks for sharing this, Muthuvel—we’re pleased Hasina provided such a positive experience. -Shivam

Rated 5 out of 5 stars

Very good service

Very good service

8 May 2026
Unprompted review
Three UK - 3Store East Ham logo

Reply from Three UK - 3Store East Ham

Hi Avinash, great to know your experience left such a positive impression. -Kishan

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