The staff were really helpful and friendly. They sorted my broadband issue and found great mobile deals for me and my daughter. Definitely recommend the Eastleigh store.
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Outstanding customer service from The manager Jon. He solved a problem that nobody else could fix
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Process went smooth, had all the information sent to my email. Fiza communicated clearly and made what could have been an ordeal, quite seamless. very happy Edit* Spelling
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Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our... See more
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Company details
About Three UK - 3Store Eastleigh
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
47-49 Market Street, Eastleigh, SO50 5RF, Hants, South, United Kingdom
- 02380642235
4.8
Excellent
50 reviews
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I came into store for a sim…
I came into store for a sim replacement, I was greeted & served by this lovely cheerful young lady called Fiza. She was very helpful & swift with helping me. I was in & out in a matter of 5 minutes.
2 June 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi there 👋 Thanks for sharing your experience. Fiza gave a lovely warm welcome and used her stellar expertise to get that SIM card swapped with prompt efficiency within five minutes. Enjoy your new connection 📱 -Arvind
Very welcoming
Very welcoming, really excellent service and a great deal thank you both
29 May 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Colin, thanks for sharing this — really glad to hear you felt so welcomed and well looked after. Sounds like the team gave you great support and helped you walk away with a deal you’re happy with. -Shivam
Quick service, knowledgeable and helpful staff
Quick service, knowledgeable staff, very helpful and supportive
20 May 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey Ben! 🎉 That’s awesome to hear! A huge shoutout to our team for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Samad
Amazing customer service
My experience at three was amazing, I was served by Walter and Fiza and they provided me with excellent service allowing me to find the best device with the best deal for myself.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Thank you for the review, Edwin! We truly appreciate you sharing your experience. It’s wonderful to hear that Walter and Fiza helped you secure a deal that met your expectations. -Neha
Great service and help from Hemant
Great service and help from Hemant. Great service and help from the whole team at Eastleigh
18 May 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Thank you, Paul. We’re really glad to hear that Hemant and the whole Eastleigh team were able to support you so well. We appreciate you sharing your experience. -Ayesha
Walter provided a great service helping…
Walter provided a great service helping me with both my personal and business SIM cards. Can't fault the help they provided in showing me the options available and finding the right plan for my requirements. 5 stars all the way.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That's brilliant, Rob! We're super happy to hear that Walter gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Reply from Three UK - 3Store Eastleigh
Hey Pauline! 🌷We’re thrilled to know our team made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Excellent
Excellent, incredible service above and beyond, very impressed
14 April 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Julia, we love providing a fantastic experience that exceeds your expectations. We are so glad you are happy! -Kishan
Came in to the three store in Eastleigh…
Came in to the three store in Eastleigh and was greeted by Walter. He helped renew my mobile and broadband contracts with ease and was really friendly and made it a really easy process. Would definitely recommend visiting this store
13 April 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That’s fabulous! 🎉 We’re delighted that Walter made your visit smooth and seamless at our Eastleigh branch. Thanks for sharing your feedback! 😊 -Veronica
Very helpful and achieved what needed…
Very helpful and achieved what needed to be done
7 April 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That’s phenomenal! 🎉 We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas
Truly Excellent service
Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our phones swapped from a different provider.
11 March 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Thank you for sharing such wonderful feedback, Anna. We’re delighted to hear that Walter and Fiza made everything clear and easy for you. It’s wonderful to know you left with more than you expected and felt supported throughout. We can’t wait to welcome you back again! 😊✨ -Neha
Great service from Hemant and Walter in…
Great service from Hemant and Walter in the Three store at Eastleigh.
8 March 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey, Emma! We’re so glad Hemant and Walter made your visit to our Eastleigh store such a positive one. It’s great to know their support left you feeling well taken care of. Your feedback means a lot to us! 😇 -Prabhjeet
Great deal on newest Honour phone
Great deal on newest Honour phone. Good knowledge given. Was a no brainer
22 February 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey Neil, buzzing to hear you grabbed such a great deal on the new Honor. Nothing beats walking out with the perfect phone and a smile. ⭐ -Ayesha
Excellent customer service by Walter
Excellent customer service by Walter
8 February 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Samantha! It is brilliant to hear that Walter looked after you so well and provided a high standard of support. -Kishan
Extremely competent
Extremely competent, helpful, friendly & they got me a very good deal!! I thoroughly recommend the 3 team in Eastleigh!! Excellent service ,
8 February 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Thank you for the feedback. It’s great to hear the Eastleigh team provided excellent help and made everything feel easy. Enjoy the rest of your day! -Afaq
Walter was great this morning in…
Walter was great this morning in helping with my new WiFi. He was great at explaining everything very clearly and offered us other promotions/offers to consider.
He was very helpful and informative, I will definitely recommend ‘3’ to family and friends due to the customer service received from Walter.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Billy, we truly appreciate your feedback. It’s wonderful that Walter made your setup effortless. His attentive approach really stood out, and we’re happy his support left such a strong impression. -Manavata
Walter was very very helpful and…
Walter was very very helpful and explained everything about my new WiFi box in detail! Such a good price as well! Thank you very much 😊
2 February 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Mia, we’re happy to hear about the help you received with your Home Broadband. It’s great that everything was explained clearly and that you're pleased with the price. Thanks for sharing your feedback and welcome to Three! 😊 -Kishan
Amazing customer service
Amazing customer service, the guys in store where great, so helpful and friendly. Very happy indeed 😊
14 January 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Hayley, we’re delighted to hear that our team made your day! 🎉 Thank you so much for your kind words, and we truly appreciate your feedback! -Neha
We had a problem switching from another…
We had a problem switching from another network to three, having come in to store we had excellent service from Walter who was very patient and went to great lengths to help us and we got it all sorted.
6 January 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That's really great to hear, Lisa. We're glad to hear Walter was able to help you with your switch over, welcome to the family! -Maxine
Great helpful staff quick and efficient…
Great helpful staff quick and efficient always a good store to visit when unsure on upgrades etc
5 January 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Wow, Lauren! Your 5 ⭐ review made our day. We're delighted you had such a wonderful experience, and we can't wait to welcome you back again! -Suhaas
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