Three UK - 3Store Eastleigh Reviews 

50
•
TrustScore 5 out of 5

4.8

47-49 Market Street, Eastleigh, SO50 5RF Hants, South, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff were really helpful and friendly. They sorted my broadband issue and found great mobile deals for me and my daughter. Definitely recommend the Eastleigh store.

Company replied

Rated 5 out of 5 stars

Outstanding customer service from The manager Jon. He solved a problem that nobody else could fix

Company replied

Rated 5 out of 5 stars

Process went smooth, had all the information sent to my email. Fiza communicated clearly and made what could have been an ordeal, quite seamless. very happy Edit* Spelling

Company replied

Rated 5 out of 5 stars

Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Eastleigh

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 47-49 Market Street, Eastleigh, SO50 5RF, Hants, South, United Kingdom

  • 02380642235

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(50)

33,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help and advice

Great help and advice

21 December 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

10/10 customer service from Lucky in…

10/10 customer service from Lucky in store today. Really clear explanations, very understanding and patient with my mum and I. Feedback was given to the manager while in store as it’s so rare to get the level of service received today. Lucky couldn’t have been more helpful. Based on the experience today I would consider transferring to Three!

20 December 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Profesional service

Profesional service

19 December 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hello Giulia, thank you so much for this lovely 5 ⭐ review! Wishing you a wonderful day 😊 -Suhaas

Rated 5 out of 5 stars

Wonderful staff

I came into three, and was met by wonderful staff, they were all very helpful bless their cotton socks, im a 67 year old woman and they all made sure i got the help i needed and was very kind, it melted my heart

6 December 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

I was made to feel very comfortable and…

I was made to feel very comfortable and my problem was dealt with and solved immediately. Thank you very much

12 November 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Wonderful, Jenith :) We're so glad you found it welcoming and easy to discuss your problem :) -Scott

Rated 5 out of 5 stars

Lucky at eastleigh was polite

Lucky at eastleigh was polite, kind, knowledgeable and 100% the best customer service sales person I have ever had the pleasure to deal with.

8 November 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Phone purchase

Top notch great service by Hemant

27 October 2025
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

That's amazing, Peter. We're pleased Hemant was there to help with your purchase. Thanks for leaving a review. Happy new phone! -Scott

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look