Three UK - 3Store Enfield Town Reviews 

142
TrustScore 5 out of 5

4.9

Unit 7, Palace Exchange, EN2 6LE Enfield Town, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my... See more

Company replied

Rated 5 out of 5 stars

Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly,... See more

Company replied

Rated 5 out of 5 stars

Sunny helped me get the new s26 ultra and explained all the details of my new contract. I'm very happy because nobody ever explained me how contracts worked with Three before.

Company replied

Rated 5 out of 5 stars

I came to the Enfield branch this afternoon frustrated because my phone was lost and someone's been using my number on WhatsApp. I was first attended to by Sammy who was very unhelpful and gave me a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Enfield Town

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 7, Palace Exchange, EN2 6LE, Enfield Town, London, United Kingdom

  • 02083637931

4.9

Excellent

TrustScore 5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(142)

29,745 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Klaudıa helped me set up my esım…

Klaudıa helped me set up my esım provıdıng a great servıce

12 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there, we’re glad Klaudia made your setup process smooth and ensured everything was ready for you. Thank you for taking the time to share your experience – Three Social Media Team

Rated 5 out of 5 stars

Customer service

great staff very good and Fast service
Especially Ms. Karen thank you

11 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Uygar, it’s wonderful to hear Karen made your visit so positive with her friendly and speedy support. Thank you for your lovely feedback.
— Three Social Media Team

Rated 5 out of 5 stars

I was very happy with the service that…

I was very happy with the service that I received from Holly. She was very friendly and very knowledgeable.
Great customer service

10 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Maria, this is brilliant to hear! We are so glad that Holly looked after you so well and shared her expertise during your recent interaction with us. Thank you for sharing your experience.— Three Social Media Team

Rated 5 out of 5 stars

Great service from Sunny

Great service from Sunny, excellent

10 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Simon, thanks for the lovely feedback. We’re delighted to hear Sunny provided exceptional support and made your experience seamless.
– Three Social Media Team

Rated 5 out of 5 stars

Sunny was amazing

Sunny was amazing. Very helpful

9 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thank you for your kind words, Nana! We’re thrilled to know Sunny made such a strong impression. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Popped in to Enfield Town branch and…

Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my daughter.Hollie also synced my old phone and transferred all the info and it was ready to use straightaway. That was always a problem for the old team and put me off from coming to the store however she managed it effortlessly.
I would highly recommend you asking for Hollie if you due to renew your contract or any other matter 🙂

9 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That’s wonderful to hear, Aleksandra! We’re delighted Hollie guided you through the offers and helped you find the right devices for you and your daughter at our Enfield Town store. Thank you for the amazing feedback and recommendation. 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Zahra was excellent

Zahra was excellent! Thank you for help me decide what phone to take

5 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Absolutely fabulous, Dimitar! We’re delighted to hear Zahra made such a positive difference to your experience 😊-Three Social Media Team

Rated 5 out of 5 stars

I am very happy with my new phone and…

I am very happy with my new phone and cheaper sim plan Zahra and César were very helpful I’m very pleased.

5 July 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Hulda, thanks for the great review. We’re delighted Zahra and Cesar supported you in finding the perfect device and plan. Enjoy your new device!-Three Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service from Holly. Ended up with two shiny new contracts for me and my son.

23 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Toby! We are glad that Holly could assist you today and help secure the perfect plans for both you and your son. — Three Social Media Team

Rated 5 out of 5 stars

She’s very kindly helpfully and smart…

She’s very kindly helpfully and smart girl 👧

22 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi there. What a sweet 5 star rating. Our colleague is truly exceptional, and we’re so happy to hear she made everything right for you. Thank you for sharing your lovely feedback. -Kashish

Rated 5 out of 5 stars

Holly provided exceptional service.

20 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi there, thank you for sharing your experience! We love hearing that Holly provided you with such exceptional service. -Kishan

Rated 5 out of 5 stars

Sunny helped me get the new s26 ultra…

Sunny helped me get the new s26 ultra and explained all the details of my new contract. I'm very happy because nobody ever explained me how contracts worked with Three before.

16 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That’s brilliant 🌟 Sylvanus, we are thrilled that Sunny provided such expert guidance to secure your new S26 Ultra and clearly break down your contract details 💛 -Arvind

Rated 5 out of 5 stars

Maria was very helpful to get my eSIM…

Maria was very helpful to get my eSIM done which

16 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Sandy. We are so happy to see your feedback. It is great to know that Maria looked after you so well and got your new digital SIM setup completed smoothly.— Three Social Media Team

Rated 5 out of 5 stars

Taha gave excellent service very…

Taha gave excellent service very helpful and everything was resolved !

15 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Victoria, it's good to know Taha made things clear and got everything sorted for you - Three Social Media Team -Suhaas

Rated 5 out of 5 stars

Amazing Customer Service

The customer service from Mahdi was amazing he made my experience seemlessly easy and enjoyable he also gave my son great advice

13 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Incredible to hear, Samuel ✨ We’re overjoyed that Mahdi provided such expert support to ensure everything went beautifully and shared spot‑on advice for your son. Sending you good vibes for what’s next 💫 -Arvind

Rated 5 out of 5 stars

I'm very happy with the service…

I'm very happy with the service provided by Klaudia. I had a problem with my phone and she helped me solve it with a smile

10 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Tony, it’s great to know Klaudia helped resolve your phone issue and made the whole experience comfortable and reassuring. -Suhaas

Rated 5 out of 5 stars

Taha helped me sort out my payment…

Taha helped me sort out my payment issues and also access my Three app. Very happy with him. He is the best!

10 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Kaio, thank you for your feedback. Pleased your account concerns and app access were sorted smoothly, with Taha making a strong impression throughout. -Suhaas

Rated 5 out of 5 stars

Sunny was very helpful with all my…

Sunny was very helpful with all my issues. Helped me cancel my insurance and explained it very well. I’m very happy :)

6 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Luciana, thank you for sharing your feedback, we are glad that Sunny took great care of you by resolving all your concerns and providing a clear explanation throughout the entire process! Your appreciation means a lot to us. -Shivam

Rated 5 out of 5 stars

Cameron helped me a lot with my phone

Cameron helped me a lot with my phone, lovely guy and very helpful Thank you👍🏻

5 June 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for the lovely review, Joy. It’s great to hear how much Cameron was able to help. His friendly manner and willingness to sort things out clearly made your visit a positive one. 🥰 -Prabhjeet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look