Three UK - 3Store Glasgow (Fort) Reviews 

176
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TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB

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Rated 5 out of 5 stars

Went to 3 up the fort, Barry helped us a lot and made the experience so smooth as I was opening a new contract he explained everything perfectly and ordered the new phone for me. Would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Barry has helped me several times with issues with my phone, always been helpful and polite. Gave me the contact details and helped support my complaint with customer services. Eventually got everythi... See more

Company replied

Rated 5 out of 5 stars

Erin at Three branch glasgow Fort was a really helpful and very on point with the necessary information in order for my upgrade. Not only did Erin arrange a new phone she also sorted my other sim ca... See more

Company replied

Rated 5 out of 5 stars

Today both myself and my partner were served by Kaylyn in the Glasgow Fort branch. All questions were asked and answered professionally. Highly recommend further customers approach this store colleagu... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

34,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cameron

Cameron's customer service was outstanding.
Helped with leaving current provider and set up new phones.
Would certainly recommend him , and Three, to family and friends

10 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Barry. We really do appreciate you taking the time to send this over! Great work Cameron 🎉 -Jade

Rated 5 out of 5 stars

Kaylyn walked me through multiple…

Kaylyn walked me through multiple options and was very helpful and patient.

9 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Great

Great! Very helpful and takes the time to go through all the options.

Kaylyn

9 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Glasgow Fort

Kaylyn at the Glasgow Fort made the experience of buying our sims straightforward. She was patient, helpful and knowledgeable.

9 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Great service

Kendall was very helpful and took the time to go through all our options. Excellent customer service.

8 November 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Cameron is awesome

Cameron helped us in store and was a fabulous experience and so quick and easy could have spent ages with him 🥰

8 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Fab service

Fab service

8 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Good deal was offered by kayiyn

Good deal was offered by kayiyn. It was a lovely experience with her she was kind and helpful.

8 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Very helpful fulfilled my request

7 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, Libby, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Went in to store today in a panic as my…

Went in to store today in a panic as my phone wasnt working. Met by Michaela. She was very undrstanding and patient. Fixed my phone and even made me laugh. Thank you so much what a lovely girl. Can enjoy my holiday now x

5 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Wow, that must have quite a scare, Margaret! What a relief Michaela could fix it for you, that's brilliant. You've definitely earned a relaxing holiday after that one :) -Scott

Rated 5 out of 5 stars

Our experience was really great

Our experience was really great we dealt with a lady Kendall and she was really helpful our experience was really fast and she explained everything fully and made it very easy straight forward.

1 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Lovely experience with Kayla

Lovely experience with Kayla. Very professional and comprehensive sale.

28 October 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks for taking the time to leave a 5* review, Bill. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Kalyan was amazing and we left with a…

Kalyan was amazing and we left with a good deal. She’s an asset to your company. Thank you.

28 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, Sandra, and it's lovely to hear that you enjoyed great customer service from Kalyan. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great customer service

24 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Highly recommend

Within seconds of entering the store, I was greeted by a polite staff member. I told them what I needed and was led straight to a table with Kendall. The whole process, from start to finish, was quick and easy. Kendall was so helpful and listened to what I wanted and got me exactly that! Couldn’t have imagined a better experience or interaction. She was welcoming, friendly and took the time to speak to my daughter. The littlest things add so much to customer’s experiences. Straight forward and stress free. I have never had a bad experience with 3 - in any store, online or on a call. Always highly recommend. Thanks again Kendall!

24 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Kennels was very helpful

Kendell was very helpful, very friendly and great experience

18 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

David was really helpful

David was really helpful, my husband went in to replace his broken phone and I ended up with a new phone to

14 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Amazing stuff! -Maxine

Rated 5 out of 5 stars

Kaylyn helped me out right away and got…

Kaylyn helped me out right away and got me exactly what I needed.

10 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

We're really glad to be hearing that Kaylyn was so helpful and got what you needed. Thanks for the 5 star review. -Pete

Rated 5 out of 5 stars

Fans was very helpful got a new deal…

Fans was very helpful got a new deal happydays

10 October 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for your feedback, Andy. It's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

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