Three UK - 3Store Grantham Reviews 129

TrustScore 5 out of 5

4.9

Unit 36 Issac Newton Centre, NG31 6EE Grantham, Midlands, GB


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Rated 5 out of 5 stars

I went into the Grantham store for help with my portable WiFi hub, as I was out of contract and wanted help with the process. Chris in store was an amazing help and he also helped me with making sure... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Chris – highly recommend! We had a fantastic experience at the Three store thanks to Chris. He helped us get a great contract deal on the new iPhone 17 pro Max and ma... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Grantham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom

  • 01476575666

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Kelly was fantastic went above and…

Kelly was fantastic went above and beyond to help me today.
Great customer service.

21 May 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Jane, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Kelly. 😇 -Prabhjeet

Rated 5 out of 5 stars

Chris was very helpful and explained…

Chris was very helpful and explained everything clearly very polite and very professional

21 May 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

That’s brilliant, Diane! We’re super happy to hear that Chris gave you all the support you needed. Thank you for sharing your experience with us. Have a lovely day 😊 -Maryalex

Rated 5 out of 5 stars

Chris did an amazing job

Chris did an amazing job,
Looked out and sorted the best price Avila le for my situation

20 May 2026
Unprompted review
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Reply from Three UK - 3Store Grantham

Hey, James! We're so glad to hear that Chris looked out for you and secured the absolute best price for your situation. Finding the right deal for our customers is exactly what we aim for. 😇 -Prabhjeet

Rated 5 out of 5 stars

Brilliant and fast service by Chris

Brilliant and fast service by Chris. Product was exactly what I wanted.

19 May 2026
Unprompted review
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Reply from Three UK - 3Store Grantham

Jake, thank you for such an amazing review. Chris’s dedication truly made a difference. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Ryan was great fantastic service all…

Ryan was great fantastic service all round.

19 May 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Alison! What a lovely 5⭐ rating, we’re really pleased to know you had such a great experience with us. Wishing you a wonderful day ahead! 😊 -Samad

Rated 5 out of 5 stars

Chris offers save some money.

Chris offers save some money.

19 May 2026
Unprompted review
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Reply from Three UK - 3Store Grantham

Hi Paul, thank you for sharing your experience. We’re glad Chris could assist with your account and help you make the most of your plan. -Kishan

Rated 5 out of 5 stars

I went into the Grantham store for help…

I went into the Grantham store for help with my portable WiFi hub, as I was out of contract and wanted help with the process. Chris in store was an amazing help and he also helped me with making sure that I got the right device for myself as well as helping me with my phone contract at the same time. He was a brilliant help, great and easy to talk to and an asset to your company, and I would highly recommend his support to anyone and the Grantham store overall. Will definitely visit store if i need support with anything else.

11 May 2026
Unprompted review
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Reply from Three UK - 3Store Grantham

Big wins start with brilliant people. Chris at our Grantham store delivered next‑level support. Smart advice, smooth sorting, and service that actually feels personal. That’s the Grantham magic. We’ll be ready whenever you need us again, Katie. -Ashifa

Rated 5 out of 5 stars

Chris was fantastic,he definitely knows…

Chris was fantastic,he definitely knows his job.

7 May 2026
Unprompted review
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Reply from Three UK - 3Store Grantham

Steven, thank you for sharing this. We’re delighted to hear that Chris gave you such excellent support and really showed his expertise. -Manavata

Rated 5 out of 5 stars

Chris made it a quick and easy process…

Chris made it a quick and easy process to get a new tablet that fit my needs. Cheers for the good service

6 May 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Edward. It is brilliant that Chris made finding the right device such a seamless and efficient experience for you. We are glad that you are happy with the support provided. -Kishan

Rated 5 out of 5 stars

Come to Chris for the best deals !

Come to Chris for the best deals !! 10/10

2 May 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hey, Natalia! Thanks for the shout-out for Chris. We’re thrilled he conjured up a great one for you. 😊 -Prabhjeet

Rated 5 out of 5 stars

Chris was very helpful and professional

Chris was very helpful and professional

2 May 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Those 5 ⭐ vibes say it all, Steve. Hats off to Chris for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa

Rated 5 out of 5 stars

Chris was very helpful in sorting my…

Chris was very helpful in sorting my phone and broadband package deals

29 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Gordon! It’s fantastic that Chris provided such excellent support while organizing your mobile and broadband connections. -Kishan

Rated 5 out of 5 stars

Jack Could not have been more help

Jack Could not have been more help - he went the extra mile

28 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Stewart! It’s great to hear that Jack did such a fantastic job looking after you and truly went above and beyond to make sure you were happy. -Kishan

Rated 5 out of 5 stars

Fast and friendly service,

Fast and friendly service,

26 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Thanks a ton, Wayne! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

My experience was easy and quick

My experience was easy and quick, Jack helped me and my parents out a lot.

17 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Mia, thanks for the great rating. We’re happy everything went smoothly and that Jack could support you and your family throughout the process. -Suhaas

Rated 5 out of 5 stars

Great service and saved loads of money

Great service and saved loads of money. Thanks

17 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi, Jane! We’re so pleased to hear you received great service and were able to save money. Your feedback truly brightened our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

New contract

Very please.

14 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi there, we’re thrilled you received exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Ryan and Jackson ware absolutely…

Ryan and Jackson ware absolutely brilliant to help me choose the best possible deal from Three at Grantham branch
Thank you guys !

12 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Thank you so much, Iwona, for sharing this wonderful feedback! We’re delighted to hear that Ryan and Jackson at our Grantham store gave you such brilliant support in finding the best deal. 😇 -Prabhjeet

Rated 5 out of 5 stars

I'm so happy with help which I got from…

I'm so happy with help which I got from Chris. He is so helpful, giving clear information. With pleasure I'm giving positive feedback for him.

10 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Creating smiles and delight is what we’re proud to bring to our customers every day, Sara. Chris made it happen beautifully. We hope you have a wonderful day. -Ashifa

Rated 5 out of 5 stars

Chris was great

Chris was great

9 April 2026
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hi Blazikin! Thank you so much for sharing this. It’s wonderful to hear that Chris service and guidance made such a positive impact on your visit. 🌺 -Ayesha

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