I went into 3 shop in gravesend to ask about using a Huawii app, when I explained my problem to Alex he asked me if I had my connecting device with me, he done everything for me while asking questions... See more
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See what reviewers are saying
Thank you Alex for helping renewing my contract! I choose a roaming option which was just a little bit more than what I was paying. Plus, I have received paramount plus included, which will be perfect... See more
Company replied
Sherry was very helpful, explained everything very clearly so I could understand, very patient and saved me money with Black Friday deals. Face to face is brilliant please help to keep these shops ope... See more
Company replied
Been to the storee today to get iphone on my contract, I was served by Harman and explained well about the contract and the price that increases every year.
Company replied
Company details
About Three UK - 3Store Gravesend
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
82 New Road, DA11 0AF, Gravesend, South, United Kingdom
- 01474355463
4.9
Excellent
96 reviews
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I was there yesterday and I was due for…
I was there yesterday and I was due for an upgrade and then I meet Ajay there he helped me there for upgrade and he gives reasonable price for my next 2 years plan I am very happy with the service.
22 March 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for sharing your experience, Jaideep 🙌✨. We’re delighted that Ajay was able to guide you seamlessly through your upgrade 🎉📱. -Neha
Got my new s26 ultra from Alex today
Got my new s26 ultra from Alex today. Finally replaced my s20. Also got a samsung tableta for an amazing price. Just a tenner extra.
21 March 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello Petre, it’s great to hear you’ve upgraded to the S26 Ultra. That sounds like a brilliant deal on the tablet too, and we hope you enjoy getting to grips with all your new Samsung tech! Thanks for taking the time to share your experience with Alex. -Kishan
Nav is good person to talk and help us…
Nav is good person to talk and help us to solve our enquiry nice to talk with her and very helpful nature
19 March 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thanks so much, Rupinder! Nav will love this. She’s always kind, patient, and happy to help, so we’re glad you felt that :) -Ayesha
Service was excellent
Service was excellent! Made sure I understood everything correctly
4 March 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Liam, we’re delighted our team explained everything clearly for you. Thank you for sharing your experience. -Suhaas
I was informed by email of the new s26…
I was informed by email of the new s26 series. Came in and was greeted by Alex. He got me the s26 ultra for an amazing price. Gave me a quick run of the device aswell,very well explained. Thank you Alex and the gravesend team.
27 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I am very happy with the service i…
I am very happy with the service i received in store by Alex. I have got a new phone and a watch and i am happy with the deal I got.
22 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Anries! We’re absolutely buzzing to hear how happy you are with your new phone and watch and it’s great to know Alex was able to help you throughout. 🥳 -Ayesha
we visited Gravesend store today to…
we visited Gravesend store today to renew our sim contract and we meet to Ajay there and he help us to move our contract to business and give us better deal. thank you Ajay.
14 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for taking a moment to share your experience. We’re glad to hear that Ajay at our Gravesend branch provided helpful guidance and assisted you in moving to a business contract with a deal that suited your needs. Here’s to smoother days and great experiences ahead. Raja 😊 -Arvind
Good experience with three contract
Good experience with three contract. The staff there are very hard working and support to everyone. Amazing …..
14 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Komalpreet! We’re delighted our team’s dedication and attentive care made your agreement experience so positive. Thanks for sharing. -Kishan
Outstanding service provided by Navi
Outstanding service provided by Navi. Thanku so much for everything.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Gagandeep, knowing that Navi supported you with such dedication and made your experience feel genuinely special is truly uplifting. -Manavata
Alex was amazing
8 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thanks so much, Cherie! 🎉 We’re delighted Alex was able to help you exactly the way you wanted. Enjoy your day!☺️ -Kashish
Reply from Three UK - 3Store Gravesend
Zak! It’s wonderful to hear Alex handled everything with care and helped you secure an offer you’re happy with. We appreciate you taking the time let us know about your experience. -Afaq
Alex solved the problem I had with my…
Alex solved the problem I had with my internet connection. Thank you
8 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Ion! Thank you for letting us know about your experience. It’s great to hear Alex quickly identified the issue and got everything running smoothly again. Have a wonderful day! -Afaq
Sherri was excellent
Sherri was excellent. Listened to what I needed and found me a deal which was comfortable for me. This is the reason why I have stayed with Three for so many years, they listen! Thank you Sherri!
6 February 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
That’s impressive, Sunny! We’re so pleased Sherri took the time to understand your needs and found the right deal for you. Moments like these brighten our day. ☺️ -Prabhjeet
I had a very positive experience at the…
I had a very positive experience at the phone store. The staff was friendly, helpful, and professional. They answered all my questions and helped me choose the right phone.
Thank you Sherry
23 January 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Woohoo 🎉 Alicia, we love hearing feedback like this 🌟 We’re glad Sherry and the team were able to make your visit enjoyable and support you in choosing a phone that suited you. Wishing you a fantastic day 😊 -Arvind
Alex gave me good advice
Alex gave me good advice. Thank you for the broadband and good customer service!
17 January 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
What a sweet 5 ⭐ rating, Ija! Alex has been exceptional in his work, and we truly appreciate you sharing such lovely feedback. It means so much to us! 😊 -Kashish
Service was amazing and Alex was…
Service was amazing and Alex was extremely helpful
13 January 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for taking the time to share your feedback, Gary! We’re delighted to hear that Alex provided such helpful service and that your experience was amazing. Wishing you a wonderful day ahead! -Ayesha
Reply from Three UK - 3Store Gravesend
Hey Madinah. We're glad to hear you were well attended to by Sherry. Thanks for your 5 ⭐ review! -Suhaas
best prices
i visit Three today got broadband and a sim with a very good prices hosted by (sherry) really kind and helpfull person she is, Thankyou will recommend others
9 December 2025
Unprompted review
Reply from Three UK - 3Store Gravesend
Thanks for the 5 ⭐ review, Muzzammil! We’re delighted you got a great deal on your broadband and sim, and it’s fantastic to hear Sherry took such good care of you. -Kishan
Shelley was very helpful and got the…
Shelley was very helpful and got the best deal for my use of the phone
3 December 2025
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Rajinder, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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