My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
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See what reviewers are saying
We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
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I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
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Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more
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Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
188 reviews
Asks customers to review
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Explained everything very clearly and…
Explained everything very clearly and was very helpful
19 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Wow, Gillian! 🎉 We’re so pleased the support you received was clear, and made the whole process simple. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Swift service by Mobin
16 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for sharing your feedback, Brian. It's a pleasure to receive such kind comments about Mobin. -Suhaas
Great help and reduced price
11 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Adil has been fantastic helping me with…
Adil has been fantastic helping me with my upgrade and has been great helping me as a customer and got a good deal. He
7 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey there! Happy to know that Adil made your upgrade smooth and rewarding. Thanks so much for the 5⭐ review! -Ayesha
Reply from Three UK - 3Store Halifax
Hey Munyaradzi, that’s superb! We’re glad everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica
Aaminah was excellent
Aaminah was excellent, very patient and helpful with a difficult situation
5 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Ruairidh, we’re buzzing from your feedback! 🚀 Aaminah’s knowledge and strength made all the difference. Thank you so much for the 5 ⭐ review! -Ayesha
Thank you for the help
Thank you for the help, could not have done this without coming into the shop, new contract and I am happy
2 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Laura! We really love hearing that from our customers. Thank you so much for the 5 ⭐ review! Wishing you a wonderful day 😊 -Ayesha
Great service
Great service , explained everything, got a great deal
2 January 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Sha, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Great service!
29 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Dawid! That shining 5 ⭐ review is pure celebration, and we’re sending you joy and brilliance all day long 🎊. -Ashifa
Jackie
Came to get an upgrade and was welcomed and attended to quickly, Mobin was very helpful explained and broke everything down for me and made the experience alot easier
29 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey there, this is what we love to hear! We’re so happy this is the service you received, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store Halifax
Hello there.
We are sad to hear that you've had such a poor experience with our service. We are always working to improve our processes and we appreciate you taking the time to share this feedback. -Pete
Mobin was great helped with new…
Mobin was great helped with new broadband connection. Polite and friendly
19 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Paul, that’s fantastic. We’re thrilled that Mobin made your experience seamless and enjoyable and we truly appreciate your 5 ⭐ review. -Arvind
Fantastic in store experience
Fantastic in store experience. Adil has been fantastic, his subject matter knowledge was excellent, and came away a very happy customer
18 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Jonathan, thank you so much for this incredible 5 ⭐ review! We're super happy Adil made everything easy for you. Wishing you comfort, peace, and joyful moments this Christmas season. 🎄 -Kashish
Welcoming and helpful
Welcoming and helpful. They listened carefully to my situation and sorted it out efficiently
18 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Cherril, we’re so heartened to hear that you had a great experience with us! Thank you for the lovely 5 ⭐ review. Wishing you a lovely Christmas when it comes! 🎄 -Ayesha
Not impressed
I had wrote a good review originally while i was in the shop but unfortunately this all changed before I left the shop , I went in with issues with my 5g router and was wanting to also add a sim only contact, I was assured this would be sorted by cancelling my current contract and starting a new contract this would include a better router and the sim only contract, my current contract was cancelled then they told me they couldn't infact set up my new contract and that as I've had issues with x3 of there 5g routers over the past 3 years it's probably best for me to go elsewhere, never the less im not impressed at all as a result, that been said im not blaming the staff at all they are very polite however im left questioning the three company as a hole and without internet as they cant reinstate my old contract and will not be returning to them in future at all ever
17 December 2025
Unprompted review
Experience was good
Experience was good, Adil was very helpful and knowledgeable
17 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Haigh, Thank you so much for the 5 ⭐ review! It’s great to hear that Adil was able to support you and make your experience a positive one. We really appreciate you taking the time to share your feedback with us. -Kishan
Very happy very helpful has I am 84 I…
Very happy very helpful has I am 84 I cannot do it myself, young man was really helpful.
11 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Adil was really helpful
11 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for this 5 ⭐ review, Viqar. We're glad that Adil made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. -Prabhjeet
fantastic service by adil really easy…
fantastic service by adil really easy to work with
6 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
Thanks! Your review is really appreciated. -Pete
Service was quick and easy
Service was quick and easy, was seen by the manager Shah and he ended saving money for me
5 December 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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