Three UK - 3Store Halifax Reviews 

188
TrustScore 5 out of 5

4.9

12 Woolshops, HX1 1RU Halifax, Midlands, GB


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Rated 5 out of 5 stars

My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more

Company replied

Rated 5 out of 5 stars

We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more

Company replied

Rated 5 out of 5 stars

I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more

Company replied

Rated 5 out of 5 stars

Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Halifax

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom

  • 01422320912

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

31,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Shah was super helpful and really…

Shah was super helpful and really informative - excellent customer service!

4 December 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Grace, and it's lovely to hear that you enjoyed great customer service from Shah. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Friendly & informative

Friendly & informative

4 December 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Shannon, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Adil was welcoming

Adil was welcoming, informative, polite and took time to show me how best yo use my appliance.
He is an absolute treasure to your company.

4 December 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

This is what we like to hear, Anna. Thanks for the 5⭐ review! Great work Adil 🎉 -Jade

Rated 5 out of 5 stars

Great service fro the store in Halifax

Great service fro the store in Halifax

3 December 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Patty, this is what we love hearing from our customers! Thanks so much for letting us know, we'll be passing on your feedback, -John

Rated 5 out of 5 stars

Shah

Shah, the gentleman looking after us today was incredibly helpful and knowledgeable.
10/10

2 December 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

That's terrific, Katharina. We're glad you were in good hands with Shah :) -Scott

Rated 5 out of 5 stars

Shah was great

Shah was very helpful in store helped me find a awesome too, definitely would recommend more customers to him

30 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great service from Advil and Mobin

Great service from Advil and Mobin. Merry Christmas

29 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Hi thanks this staff shah very good to…

Hi thanks this staff shah very good to speak and learning thanks

26 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Saeed, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very welcoming experience and very…

Very welcoming experience and very informative, would recommend for anyone who’s having phone trouble

22 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Helpful staff

Adil was very helpful setting up new phone and iPad and transferring all info from the old phone nothing was too much for him

21 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Adil was very helpful

Adil was very helpful. He set-up my new Mifi devices and could not more professional Great guy.

19 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Great experience in store!

Great experience in store so much easier than online. Online was so confusing so the help of the staff in the store was so good! Thanks again 🙂

16 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

That's brilliant, Natalie, we're glad that the store could help you out of a muddle. We're sorry there was any confusion but are very glad you got it all straightened out :) -Scott

Rated 5 out of 5 stars

Very helpful

16 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Absolutely delighted with the service…

Absolutely delighted with the service been coming to this store for years now, we always deal with Mobin and he has never let us down. Came in with issues with running out of data. He set us up with data plan that now means we will never run out of data. He's the best advisor and very friendly and knowledgeable. He honestly deserves to be recognised for his willingness to always help and keep us smiling. Thanks so much

15 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Mobin was extremely helpful

Mobin was extremely helpful
Happy with the service I received straight forward.

14 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for this fantastic 5⭐ review, Mike. We really do love to hear this! Well done Mobin 👏 -Jade

Rated 5 out of 5 stars

very friendly and helpful

very friendly and helpful

13 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Karis, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

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