Three UK - 3Store Halifax Reviews 

188
TrustScore 5 out of 5

4.9

12 Woolshops, HX1 1RU Halifax, Midlands, GB


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Rated 5 out of 5 stars

My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more

Company replied

Rated 5 out of 5 stars

We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more

Company replied

Rated 5 out of 5 stars

I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more

Company replied

Rated 5 out of 5 stars

Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Halifax

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom

  • 01422320912

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

31,105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Stars! Thank you!!

Visited the Huddersfield store today for two new SIM cards and was served by Aaminah. The service was excellent — friendly, efficient, and really helpful throughout. Everything was sorted quickly and clearly explained. Really good service, thank you!

12 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey Matt :) Thank you for a fantastic review, we really appreciate it. We're glad you were in good hands with Aaminah, and that everything was made pleasant for you in store :) -Scott

Rated 5 out of 5 stars

Mobin was extremely helpful with my…

Mobin was extremely helpful with my current purchase and advice on my next line that I wanted to port. The Instore experience is fantastic and I much prefer this than over the phone or online

7 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for this amazing 5⭐ review, Helen. We really do appreciate you taking the time to send this over! Well done Mobin 🎉 -Jade

Rated 5 out of 5 stars

Home broadband

Friendly staff

6 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for this amazing 5⭐ review, Ian. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Mobin was extremely helpful and patient…

Mobin was extremely helpful and patient when I was renewing my contract explaining to me what my options were.

5 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Lynn, and it's lovely to hear that you enjoyed great customer service from Mobin during your contract renewal. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Mobin was very helpful

Mobin was very helpful

3 November 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for this amazing 5⭐ review, Anthony. We really do appreciate you taking the time to send this over! Well done Mobin 🎉 -Jade

Rated 5 out of 5 stars

Excellent service again

Excellent service again. Came in for an enquiry and Mobin sorted out a fantastic deal for me. Really happy. Thanks so much. Great store and great advisor.

28 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Joseph. It's really lovely to hear that you enjoyed great customer service from Mobin at the store. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Mobin was great

Mobin was great, really nice and friendly. Helped me set up my home broadband. Also told me about an offer on Mifi which really appealed to me. Great guy. Love this store!!. Thanks again!!

25 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Mobin was excellent really went the…

Mobin was excellent really went the extra mile, helped me set up my phone, really happy overall. Thanks

25 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Shah was very helpful

Shah was very helpful, he has saved me money on my home broadband

19 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Great service

Great service. Mobin couldn’t have been more knowledgeable and helpful. Brilliant experience!

17 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Awesome stuff, Mark. Have a wonderful day -Maxine

Rated 5 out of 5 stars

Adult had time for me

Adult had time for me . Helped me to understand

17 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Katherine, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Fab service

Was served by saha
Found us a fantastic deal.
Was very polite and patient with us.
I am an anxious person when comes to upgrading phones

11 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey.

Wonderful stuff. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Great service

Great service
Mobin was brilliant
Explained everything and set up our broadband
Thank you !!

10 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for your feedback, Helen. It's lovely to hear that you enjoyed great customer service from Mobin. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great customer service from Mobin great…

Great customer service from Mobin great
Guy

8 October 2025
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for your feedback, Nigel, and it's lovely to hear that you enjoyed great customer service from Mobin. We appreciate you taking the time to share this with us. -Michael

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