Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more
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Location
Switch locationUnit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
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See what reviewers are saying
Really helpful in getting additional business SIM’s set up as well as renewing some contracts. Really great having a physical store to pop into a get sorted face to face!
Company replied
Excellent customer service! We were having a problem with our WiFi and took the unit to the 3Store in Harrogate where our problem was sorted within a short time by a very friendly and efficient young... See more
Company replied
Macdonald helped us with what we needed (new SIMs) and showed us really great options for longer-term contracts we might need in future.
Company replied
Company details
About Three UK - 3Store Harrogate
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom
- 01423709726
4.9
Excellent
127 reviews
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Useful and helpful
15 April 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Wow, we absolutely love hearing this, Graham! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Brody was fast and helpful
13 April 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hello Jill! We’re thrilled to hear you had a great experience with Brody. Thank you for the review! -Afaq
Darius was very helpful indeed
Darius was very helpful indeed. I renewed my contract in 5 minutes. Brilliant service. Thank you
11 April 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
We’re thrilled to hear this! 🌼 Darius will be delighted to know he made your experience shine. Thank you for sharing, it truly means a lot to us, Gail! 🥰 -Kashish
Reply from Three UK - 3Store Harrogate
Hey Krisztina! We’re happy to hear that you had a great experience with us. Thank you for sharing your lovely feedback 😊 -Maryalex
Brilliant advice
Harrogate store .....Brilliant advice . I'm not at all tech savvy so it was lovely speaking to Dario and Tamas who knew what I needed and provided it. Spot on. Thank you .
7 April 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
That’s fantastic to hear, Yorkshire! 🌟 We’re so glad to know Dario and Tamas made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Simple process, friendly team!
Really helpful in getting additional business SIM’s set up as well as renewing some contracts. Really great having a physical store to pop into a get sorted face to face!
4 April 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
We’re thrilled to hear this! 🌼 Our team will be delighted to know they made your experience shine. Thank you for sharing, it truly means a lot to us, Danielle! 🥰 -Kashish
Darius did a great job providing me…
Darius did a great job providing me with exactly what I wanted. He was helpful and efficient.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Claz, that’s brilliant. We’re so pleased to know Darius delivered such positive and supportive service. Thanks so much for sharing your experience 😊 -Neha
Reply from Three UK - 3Store Harrogate
We’re so pleased to hear Darius’s professional support ensured a positive experience. Thank you for sharing your valuable feedback, Louise. -Suhaas
Reply from Three UK - 3Store Harrogate
This is fantastic, Tonderai! 🎉 We're delighted that Darius gave you such a great experience, and thank you for taking the time to share it with us 😊⭐ -Veronica
Mcdonald served me today and all l can…
Mcdonald served me today and all l can say is the young mam is the best sales person. I got a very good deal today. Within my budget, l got more than l had planned for,all thanks your Harrogate team. Customer service 100%
28 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for sharing this, Musimbi. We’re delighted Mcdonald and the Harrogate team gave you such excellent service and helped you find the right deal. -Shivam
Great
Great, nice and easy. Phone transfer and new contract set up sorted
28 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks so much, Paul! Amazing to hear everything was sorted so smoothly for you. We’re thrilled the whole process felt quick and effortless. -Manavata
Macdonald helped us with what we needed…
Macdonald helped us with what we needed (new SIMs) and showed us really great options for longer-term contracts we might need in future.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Big shoutout to Macdonald for turning customer service into a truly positive experience, Douglas. Your feedback means so much, and we hope you enjoy the rest of your day ☺️. -Neha
Reply from Three UK - 3Store Harrogate
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Justin from Harrogate Three
It's always pleasure to deal with Justin from Three Harrogate. Been a multiple times he helped me and been great experience all the time.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Lauris, thanks for sharing this. It’s great to hear you’ve had such a positive experience visiting our Harrogate store, and we really appreciate the feedback. We look forward to seeing you again. -Kishan
Darius was very helpful in helping my…
Darius was very helpful in helping my son to end his contract with 3.
Made it so much easier for us.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for your feedback, Susan, and it's lovely to hear that you enjoyed great customer service from Darius with your son's contract. We're sad that he is leaving us, but we're grateful for his time with Three, and would love to welcome him back in the future. We appreciate you taking the time to share this with us. -Michael
Justin was patient and took me through…
Justin was patient and took me through the process.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Amazing, Kingsley! We’re glad to hear that Justin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Excellent customer service!
Excellent customer service! We were having a problem with our WiFi and took the unit to the 3Store in Harrogate where our problem was sorted within a short time by a very friendly and efficient young gentleman called Macdonald. He was understanding and sorted out our problem with a new and modern WiFi Hub.
25 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Yvonne! 🎉 We’re so pleased to hear that you received excellent customer service at our Harrogate store. It’s great to know Macdonald was friendly, efficient, and understanding, and that he quickly resolved your WiFi issue by providing a new and modern WiFi Hub. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Customer Service from Macdonald was…
Customer Service from Macdonald was excellent.
25 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Anthony, we’re glad Macdonald’s help made your experience so positive. Thank you for your valuable feedback. -Suhaas
Macdonald was great help
25 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey McKenzie, that’s superb! 🎉 We’re glad that Macdonald made sure everything was sorted out smoothly for you. -Neha
Darius was very helpful and provided…
Darius was very helpful and provided all the guidance I needed.
24 March 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Catherine, that’s superb! 🎉 We’re glad Darius made sure everything was sorted out smoothly for you. -Neha
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