I needed help setting up a roaming package as a one off, Conor managed to talk me through and made the process stress free, I was made yo feel welcome in the store. I also managed yo buy a plug adapte... See more
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It's was amazing I came in to check my phone upgrade and Maz was very helpful and friendly apsolulty amazing experience
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Needed to cancel a contract which wasn't being used. Stefan, the assistant manager is an absolute credit to your company. I hope all this positive feed back is fed back to the team at the hasting... See more
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I have multiple contracts out with three for various family members and two of them were due for upgrade. Myself and my partner were seen to by Stefan and Frankie who were both professional and knowle... See more
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Company details
About Three UK - 3Store Hastings
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 Bank Buildings, station Road, TN34 1NG, Hastings, South, United Kingdom
- 01424201251
4.9
Excellent
71 reviews
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Good customer service
Good customer service, maz was great 5* all staff friendly and helpful
6 July 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hey Jo, that’s brilliant! It’s wonderful to hear Maz was fantastic and that our team made you feel welcome. Thank you for the lovely 5⭐ review! – Three Social Media Team
It's was amazing I came in to check my…
It's was amazing I came in to check my phone upgrade and Maz was very helpful and friendly apsolulty amazing experience
6 July 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Sophia, we’re thrilled to know Maz provided such friendly and helpful service during your upgrade. Thanks for taking the time to leave this review.
– Three Social Media Team
I went in today and got and upgrade…
I went in today and got and upgrade with Maz she was very helpful and lovely
6 July 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi there 🎯 We’re pleased Maz’s dedicated support made your upgrade a smooth one and left such a positive impression 🌟
- Three Social Media Team
Great customer service and support.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Anon, we’re really glad to hear you received great care and support. Feedback like this means a lot to us. -Three Social Media Team
Reply from Three UK - 3Store Hastings
Thank you, Adele! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Very good customer service I been a…
Very good customer service I been a customer 10 years now and always been great
3 July 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Carlos, what an incredible milestone! We are absolutely thrilled to have had you with us for a decade, and it is wonderful to hear that your experience has consistently hit the mark.— Three Social Media Team
I needed help setting up a roaming…
I needed help setting up a roaming package as a one off, Conor managed to talk me through and made the process stress free, I was made yo feel welcome in the store. I also managed yo buy a plug adapter for my trip. Fantastic
30 June 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Emma, thank you for sharing this. It’s great to hear Conor made the roaming setup simple and welcoming, and that you left the store fully prepared for your trip. We’re really pleased the experience felt so seamless for you.
— Three Social Media Team
Amazing service
Amazing service, the whole team work so well and helped us a lot
2 July 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Holly, what an incredible outcome from your visit! We are absolutely thrilled to hear that the entire branch pulled together to provide you with such exceptional support.— Three Social Media Team
Maz & Chris were so helpful at Hastings…
Maz & Chris were so helpful at Hastings Three today!
Great deals and so friendly!
22 June 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Charlotte ✨
Thank you so much for sharing this, it’s amazing to hear that Maz & Chris at our Hastings store gave you such friendly, helpful service and great deals. They’ll be so happy to know they made your day ⭐💗 -Ayesha
I saw Luke first to help with my…
I saw Luke first to help with my upgrade and then saw maz after to help finish my order. Both were great and helpful. Very happy! Great staff
16 June 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Your shout‑out is WOW ✨ Kelly. Luke and Maz delivered such attentive and well‑coordinated support, guiding your upgrade and order smoothly while leaving a strong positive impression 💫 -Arvind
Fantastic service as always!
Fantastic service as always! Went through the possible options onyy account and found the best outcome. Love the help I get from staff in my local store :)
10 June 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Felicia, it’s great to hear your local team guided you through all your options and helped you reach the best outcome. We really appreciate you sharing your experience. -Ayesha
Outstanding
Needed to cancel a contract which wasn't being used.
Stefan, the assistant manager is an absolute credit to your company.
I hope all this positive feed back is fed back to the team at the hastings branch.
Thank you for another positive experience
30 May 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Sarah, thanks for sharing your feedback. We’re glad Stefan made the cancellation process simple and left such a positive impression. Enjoy the rest of your day! -Neha
Im happy to happy to buy my products from here
Im happy to buy my products from here. The crew is so supportive.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Fantastic feedback, Foward—it’s great to know you felt well supported by the team, exactly the experience we aim to deliver. -Shivam
Frankie went above and beyond
Frankie went above and beyond. Extraordinarily helpful and understanding. Would definitely recommend to anybody. 5 stars is not enough
18 May 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Lovely! We absolutely love hearing this. We’re so glad you received the best support from Frankie, and we can’t wait to welcome you back soon! 😉 -Kashish
Excellent customer service thank you so…
Excellent customer service thank you so much
10 May 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Allison, hearing that you were so well looked after truly makes our day. Thank you so much for your lovely comment. -Manavata
Reply from Three UK - 3Store Hastings
Hi Margot, thank you so much for the 5 ⭐! We’re thrilled to know Maz looked after you so well and made your visit such a positive one. -Ayesha
The overall atmosphere was welcoming
The overall atmosphere was welcoming. The staff were friendly and patient, they took their time to explain my options without rushing me.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Amazing, Ethelly! We’re happy you felt welcomed and supported. The team loved taking the time to walk you through everything. 😀 -Ayesha
Relaxing atmosphere and i was served by…
Relaxing atmosphere and i was served by Conor,Hastings branch. He was so knowledgeable but spoke with with clarity and in words I understood!
Would definitely recommend anyone to use this shop.
Thank you Conor and all the patience you showed me!!
20 April 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Julian, thanks for sharing your feedback with us. It’s great to hear your visit to our Hastings store was such a comfortable experience. We’re glad Conor was able to explain things clearly and support you at your own pace. Your recommendation really means a lot. -Shivam
Frankie was Very friendly and helpful
Frankie was Very friendly and helpful , would definitely recommend going to 3
18 April 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for sharing, Kirstie! 🎉 Frankie clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Reply from Three UK - 3Store Hastings
Lynn, thank you! We’re delighted our team gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰 -Ayesha
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