Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
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Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
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Fantastic service with a smile, answered alloy questions and saved me money on my account
Company replied
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
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Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
218 reviews
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Amazing service
22 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey there, it’s wonderful to hear you had a positive experience. 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team
Fantastic service with a smile
Fantastic service with a smile, answered alloy questions and saved me money on my account
21 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Andrew, thank you for your wonderful feedback. We’re delighted to know our team provided you with a great experience and handled everything with ease.-Three Social Media Team
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for your kind words, James! We’re thrilled to know Ebony made such a strong impression. 🌟 – Three Social Media Team
Sam was super helpful in getting my…
Sam was super helpful in getting my broadband set up,really friendly! Thank you!
18 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this amazing 5⭐ review, Chanelle. It’s wonderful to know Sam’s support made the whole setup feel easy and welcoming.
— Three Social Media Team
Very helpfull grom clare and muj
18 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you so much, Shirley! 🎉 We’re delighted Clare and Muj could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
Sam sorted a new phone and my 2 other…
Sam sorted a new phone and my 2 other contracts, excellent service.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Kat, it’s great to know Sam made arranging your new phone and two contracts a smooth experience. Thanks for taking the time to share your appreciation — Three Social Media Team
Reply from Three UK - 3Store Hull (St Stephens)
Hey there, it's wonderful to hear you had a positive experience. 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team.
Excellent
Excellent, sorted everything , fast great service , thanks .
10 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Your shout-out is WOW 🎯 Lizzie. We're pleased everything was taken care of so promptly and left you with such a positive impression 💙
- Three Social Media Team
Sam at 3 store Hull
Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL credit to your team!!! Thankyou Sam!
10 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for your wonderful review, Claire! We’re thrilled to hear Sam at our Hull branch gave you excellent support and helped you find the right offer with clear and attentive guidance. ✨ – Three Social Media Team
Wow!!!
Wow!!!
Excellent service
In and out the shop within 10 minutes!!!
Sales guy Sam …. Give that man a pay rise!!!
10 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Oh wow, Jayne! Thank you for sharing your thoughts about our staff. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Wonderful customer service
Wonderful customer service, great atmosphere in store and incredibly helpful staff
6 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for the kind words, Ben! We’re thrilled you enjoyed your experience and received excellent support from our team. 🌟 — Three Social Media Team
Clare was absolutley exceptional!!!
5 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you, Carol. We're so pleased to hear Clare make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. 😇 - Three Social Media Team
Reply from Three UK - 3Store Hull (St Stephens)
Hey Simon! We love hearing this. Jasmine brings a touch of magic that turns simple moments into something you'll remember. 🥳 - Three Social Media Team
Great service from Jasmine
Great service from Jasmine, upgraded phone and broadband
5 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Alex, we’re pleased Jasmine could help you with your contracts upgrade. Thank you for the 5 ⭐ review – Three Social Media Team
ive visited this store many a time…
ive visited this store many a time hence why im still a customer clare is an absolute star so helpfull & polite & also helped me she is so good at her job customer care feel like ive got a friend in her & not just a customer ian also was so helpfull thankyou 3 team
5 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for the lovely 5⭐ feedback, Sinclair. We’re so glad Clare and Ian made you feel supported and valued each time you came in. It’s wonderful to know their kindness keeps you with us.
— Three Social Media Team
My experience changing over my phone…
My experience changing over my phone and starting a new plan has been excellent, Mark could not have been any more helpful than he gas been ,excellent serially round ,many thanks m webb
5 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there 🎯 We're delighted to hear Mark made the switch to your new phone and plan so easy to manage, with support that stood out every step of the way 💙
- Three Social Media Team
Great lads,really helped me out with…
Great lads,really helped me out with the new phone,above and beyond thank you so much
5 August 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Darren, we truly appreciate you taking the time to share your experience! It's wonderful to hear that the team took such good care of you and made setting up your new device seamless. 😇 - Three Social Media Team
Big shout out to Three Hull staff
Big shout out to Three Hull staff
First of All I want to thank “Ebony” for been forthcoming and engaging me positively when I visited the store - she has the skillsets to manage multiple fellows and have her own flagship store - deserves not just a raise, But made a countrywide customer service ambassador
Secondly to an energetic and knowledgeable lady “Jasmine” who’s not just proactive, pays attention to detail but has a cheerful disposition is very much appreciated for not just attending to me today but providing quality advise and assistance to me whilst I made my purchase- she deserves to be a manager
To the man who made it happen , “Sam” on my first day of visit I came for an entirely different request but Sam not just advised me as a customer he pushed notch advise on three services and other value offering which motivated me to complete my purchase - he ought to have his own flagship store he deserves to be the face of “three” for top notch services
And to the other floor member Clare and Iain they’ve been fabulous and are the REAL MVPs
30 July 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Alex, it’s great to hear Ebony, Jasmine, Sam, Clare and Iain supported you so well during your visit. Thank you for sharing your 5⭐ experience. - Three Social Media Team
moving over from Vodafone
Great experience moving over from Vodafone
Mujahid and ebony were very friendly and made great conversation
30 July 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this amazing 5⭐ review, Lorraine! It’s great to hear Mujahid and Ebony made your switch easy and enjoyable. We appreciate you taking the time to share your experience.
— Three Social Media Team
Great experience
We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble.
We are new to the area and Iain gave us some brilliant local advice.
We were so impressed with our entire visit.
27 July 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Vicki, celebrating your wonderful visit to the store and the exceptional support provided by Jasmine, Mujahid, and Iain, it is fantastic to hear how welcome you were made to feel as you settle into the local area. — Three Social Media Team
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