Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
Company replied
We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
Company replied
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
219 reviews
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Incredibly knowledgeable
Incredibly knowledgeable, friendly and understanding customer needs. Smiled all the way through. Thank you !!!
18 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Boom 💥 Telisha, your kind praise for our team’s friendly approach and expert care truly brightens our day, and we highly value your excellent feedback 😊 -Arvind
The customer service of three is very…
The customer service of three is very good and to the point. The staff is just there for whatever you ask and your query is they just assist you to the point. The service and everything was very good. Today I and my friend met one of the customer advisor named jasmine, she assisted my friend in the most satisfactory way and provided all the necessary details and advised him.
17 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s brilliant 🌟 Rimsha, we are glad Jasmine and our team provided such prompt, spot-on assistance and shared all the necessary details to resolve everything in the most excellent manner 💛 -Arvind
Great staff great service very helpful
Great staff great service very helpful
16 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love this energy 🎉 Matthew. We’re glad our team delivered such attentive and supportive care that left a strong positive impression ✨ -Arvind
New sim/broadband
Came in today due to dealing with broadband issues from another company and the bloke and lady that served me were absoloutly amazing I could not fault them at all, the service was quick and everything was set up within 10 minutes I could not reccomend the two people enough and I hope they have an amazing week.
15 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Your shout‑out is WOW ✨ Zac. Great to know the team delivered decisive and attentive support, setting everything up with speed while stepping in confidently where you faced issues elsewhere, creating an experience others would be keen to choose 💫 -Arvind
Brilliant service
Walked in as two old people who shouldn’t be allowed mobiles lol
Walked out with new contracts and cheaper too
Everything explained clearly
Thank you
11 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this lovely review. We’re so pleased to hear that your visit left you both feeling confident and well looked after. It’s wonderful that the team were able to guide you through everything clearly and help you secure new plans that offer even better value. 😇 -Prabhjeet
Fantastic service from Jasmine today
8 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Zohaib, really appreciate you sharing this! 😊 Great to hear Jasmine gave you such brilliant service. -Ayesha
I'm very satisfied with the service and excellent service received by the staff
I'm very satisfied with the service which received by the staff today.
7 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wonderful to know 🌼 Waruna. We’re glad our team delivered such attentive and supportive care that left a positive experience 💫 -Arvind
Fantastic customer service from Mujahid…
Fantastic customer service from Mujahid in St Stephens. Thanks for the help!
7 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Oscar, it is fantastic to hear that Mujahid provided such great customer service and help during your visit to our St Stephens store. -Kishan
Very professional and helpful.
7 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Woohoo 🎉 Andy, we’re thrilled that you received such spot-on and expert care 🌟 -Arvind
Made my day easy
Made my day easy, very quick and helpful with sorting my SIM upgrade
7 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing your experience, Mathew. It’s wonderful to hear your SIM upgrade was handled so smoothly. We’re happy we could make your day easier. 🙌 -Veronica
I LEARNT A LOT FROM MUJAHID
I LEARNT A LOT FROM MUJAHID, VERY HELPFUL AND PATIENCE
4 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wow, Linda! Your review is next level awesome! 🎉 Huge shout out to Mujahid for making it unforgettable. Many thanks 😉 -Kashish
Very helpful very chatty 😊 job was a…
Very helpful very chatty 😊 job was a good un
4 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love the energy and feedback, Nicky! Chatty is truly a champ. See you again soon! 😉 -Kashish
Every part of the process was explained…
Every part of the process was explained to me in adequate detail, and the staff were very friendly!
1 June 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Fantastic, Connor! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha
Buying a pay as you go phoneI was not very confident about…
I was not very confident about purchasing / setting up a Smartphone. I needn't have worried. The Three store assistance, Sam, couldn't have been more helpful. He not only talked me through the process step by step but also set the phone up for me. Top notch service and less than a hour later I am able to write this review. Thanks again!
30 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Ian, we’re really pleased Sam was able to guide you through the purchase and setup of your new phone. It’s great to know you left feeling confident and ready to use it. -Ayesha
Same was really honest and professional…
Same was really honest and professional what a lovely man
29 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Christine, your shout‑out is WOW ✨ We're thrilled that Sam showed such stellar integrity and prompt expertise while looking after you 🌟 -Arvind
The man (Sam) fixed my phone when I…
The man (Sam) fixed my phone when I thought it was broken.
Great customer service will go to again.
29 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Garry. Thank you so much for taking the time to share this, as it is wonderful to hear that Sam was able to get everything sorted out and working perfectly for you. We really appreciate your feedback and look forward to welcoming you back in the future. -Shivam
Ebony was great and help me get…
Ebony was great and help me get everything I asked for.
26 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s fantastic, Cody! We’re so glad Ebony was able to provide the support you needed. Thank you so much for the 5⭐ review! -Neha
Absolutely brilliant
Absolutely brilliant, very helpful amazing girls in the three store. Happy customer
26 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Deanna, thank you so much for the ⭐⭐⭐⭐⭐ love! We’re delighted to hear the our staff in store were so helpful and made your visit such a brilliant experience. -Ayesha
jasmine at three was amazing
jasmine at three was amazing. she was very friendly and made sure she did the absolute best for us. we are extremely happy
26 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love hearing this, Emma 💫 Jasmine’s prompt care and stellar dedication clearly made a massive difference for you. Your lovely praise brings the biggest smiles to our team 🌻
Great staff
Great staff, always very helpful, would recommend every day of the week 👍
25 May 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Ian, thanks for taking the time to leave this. We’re glad the team made things easy for you, and we appreciate your 5 ⭐. -Suhaas
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