Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
Company replied
We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
Company replied
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
219 reviews
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Great experience
Great experience. Experienced salesman. Genuine positive experience.
Sam in St Stephens
12 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Robert, we appreciate you sharing this. It’s great to hear Sam provided such knowledgeable and helpful service. 🤗 -Ayesha
Ebony was a pleasure to speak to and…
Ebony was a pleasure to speak to and really helped me with buying my phone 🥰
11 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Justyna! It’s wonderful that you had such a lovely chat. We're delighted Ebony could support you in choosing your brand-new device ✨ -Kishan
Got my new phone today I love…
Got my new phone today I love it..thankyou clare
9 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Lucy! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Clare for making it an awesome experience! -Kashish
Popped into store for assistance today…
Popped into store for assistance today , Sam was very very helpful and very professional. Excellent customer service , a credit to 3 uk store St Stephen’s
9 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you, Dianne. We’re happy that Sam was very helpful and professional during your visit. We appreciate you taking the time to leave this review. -Ayesha
Great costumer care
6 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Asante, thank you for the 5⭐ review. Great to hear our team gave you such supportive care. -Kishan
Amazing Marc and Mark hellloed me with…
Amazing Marc and Mark hellloed me with everything
30 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love hearing this, Shirley 💫 We’re delighted that Marc and Mark provided great support and got everything sorted just the way you needed. Here’s to great things ahead 💙 -Arvind
It was easy and convenient to get my…
It was easy and convenient to get my phone upgraded
28 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Sam, thank you so much for sharing this. We're thrilled to hear that you had such a smooth upgrade experience with our team. -Afaq
Ebony was very helpful today very…
Ebony was very helpful today very professional talked me through everything and give me choice for SIM only and family members would highly recommended ebony to anyone
28 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this wonderful feedback, Jayne! We’re delighted to hear that Ebony was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq
Had an issue with an old phone
Had an issue with an old phone
No problem at all fixed due to the amazing service I bought new phone anyway
Highly recommend this place
Far better service than I have ever had from EE
5stars
28 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for sharing this, Pete. We’re glad our team could sort out your old phone and that you chose a new one with us. Your recommendation means a lot. -Shivam
Your employe behaviour is very rude i…
Your employe behaviour is very rude i am very disappointed they said to me that i am fraud they use abuse language
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We truly regret that your experience wasn’t what it should have been, Jony. Every customer deserves to feel valued, and your feedback helps us understand where we need to improve. Please know that we’re committed to ensuring our team provides the supportive and respectful service you expect. -Manavata
Iain was great and very helpful.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Saw jasmine for a new phone excellent…
Saw jasmine for a new phone excellent and friendly service will definitely recommend
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Charlotte, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jasmine in the st Stephen’s hull store…
Jasmine in the st Stephen’s hull store was the most kind and caring person she was so helpful.We cannot thank her enough for everything she has done for us in sorting out my daughters phone. A really lovely helpful person thank you so much.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Alana, we’re really happy Jasmine at our St Stephen’s Hull store was able to support you so well and make the process easy 😊 -Neha
very helpful and chatty put you at ease…
very helpful and chatty put you at ease got everything I came in for more will definitely use the shop again
26 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Amanda, we’re delighted our team helped you feel at ease and find everything you were looking for. We look forward to welcoming you again soon. -Suhaas
Super helpful from ebony
24 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this feedback! Ebony will be thrilled to know his support made such a difference to you. ✨ -Veronica
Mark was excellent upgrading my…
Mark was excellent upgrading my internet thank you mark
22 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Billy, thanks for sharing your lovely experience 🎯 We’re delighted that Mark offered such outstanding support with your upgrade and handled everything with real expertise. Wishing you plenty of joy and smiles ahead ❤️ -Arvind
Fantastic support
After some weeks trying to get into my account I went in to see Iain at three store St Steven’s in hull and he fixed the problem immediately. 5 star service thank you so much. If anyone needs tech support they are really helpful
21 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
Thank you. We really appreciate your review. -Pete
Help with data
Ebony and iain helped with my daughters phone problem! With no problem. I'mreally grateful. Excellent team work. Thank you. X
21 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s wonderful to hear, Julie! 🌟 We’re so pleased that Ebony and Iain made everything straightforward and ensured you felt supported throughout. We truly appreciate you taking the time to share your experience. 💟 -Kashish
Staff are so friendly and helpful
Staff are so friendly and helpful, very knowledgeable about the products available.
21 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Mr Gray,
Thanks a ton for your review! It’s wonderful to know our team gave their best, and we hope you have a fantastic day 🤗. -Kashish
Reply from Three UK - 3Store Hull (St Stephens)
Hello Ademola! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
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