The staff in the 3 shop in Kilmarnock have been more than helpful in assisting me with transferring data from an old mobile to a new one. David, Lauren and Emma were knowledgeable and supportive to an... See more
Company replied
Location
Switch location6 King Street, Burns Mall Shopping Centre, KA1 1LL Kilmarnock, North, GB
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Can't fault the service of Sheree, Declan and Emma. All 3 staff were so helpful as I'm a complete technophobe and they were patient, friendly and chatty. Great experience and solid knowledge on their... See more
Company replied
Got the broadband from 3 got it home didn’t work and found out it was a outside unit as my niece got one and turned out to be brilliant hence I wanted one to but never got one and returned to the shop... See more
Company replied
Lauren was really helpful today, after having been at Irvine this morning and them being unable to help. Kilmarnock store was fantastic the service they delivered and how friendly they all were was gr... See more
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Company details
About Three UK - 3Store Kilmarnock (Burns Mall)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
6 King Street, Burns Mall Shopping Centre, KA1 1LL, Kilmarnock, North, United Kingdom
- 01563549152
4.8
Excellent
65 reviews
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Declan and other staff were amazing n…
Declan and other staff were amazing n very helpful with everything a asked
10 October 2025
Unprompted review
Reply from Three UK - 3Store Kilmarnock (Burns Mall)
Thanks for your feedback, Tracy, and it's lovely to hear that you enjoyed great customer service from Declan and the team. We appreciate you taking the time to share this with us. -Michael
Libby was fantastic
Libby was fantastic. Very helpful and took our needs and budget into account
6 October 2025
Unprompted review
Reply from Three UK - 3Store Kilmarnock (Burns Mall)
Thanks for this amazing 5⭐ review. Well done Libby 🎉 -Jade
Fantastic 100% Kilmarnock in shop three…
Fantastic 100% Kilmarnock in shop three
In room women Laure help my mobile
Everything fine
4 October 2025
Unprompted review
Reply from Three UK - 3Store Kilmarnock (Burns Mall)
Hello.
That's great news, Derek. We're glad to hear it.
Thanks for taking the time to leave this feedback. -Pete
Lauren was really helpful and gave us…
Lauren was really helpful and gave us the best deal for our charity explaining everything really well thanks so much
1 October 2025
Unprompted review
Reply from Three UK - 3Store Kilmarnock (Burns Mall)
Thanks for letting us know about this, Wilma. We're really happy to see this was your experience, we'll certainly pass this on! -John
Friendly welcoming knowledgeable and…
Friendly welcoming knowledgeable and helpful staff
1 October 2025
Unprompted review
Reply from Three UK - 3Store Kilmarnock (Burns Mall)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
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