Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... See more
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Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... See more
Company replied
James was very helpful in branch. I was thinking of leaving 3 because speaking on the phone and being held on the phone for longer than needed and being in store with James, he was so easy to talk to.... See more
Company replied
I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. Th... See more
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Company details
About Three UK - 3Store Lowestoft
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
- 01502587611
4.9
Excellent
86 reviews
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James was very helpful in branch
James was very helpful in branch. I was thinking of leaving 3 because speaking on the phone and being held on the phone for longer than needed and being in store with James, he was so easy to talk to. Thank you
12 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Carol, thank you for the amazing review. We’re happy to hear that James delivered standout support in branch and made your visit feel reassuring.
– Three Social Media Team
Fantastic Customer Service
Wow wow wow
Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff & always go above & beyond.Highly recommended for your phone needs & beyond.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Simon, what an incredible review to read about your recent experience with us! We are absolutely thrilled to hear that James, Lewis, Jordann, and Chelsea provided such outstanding care, clear explanations, and totally professional support from start to finish. Thank you so much for sharing your lovely feedback.— Three Social Media Team
James was very helpful and polite
James was very helpful and polite . Happy with my purchase
6 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Sarah, thank you for sharing your experience. We’re delighted to hear James offered such courteous and supportive service. It’s great to know you’re pleased with your purchase.
– Three Social Media Team
Reply from Three UK - 3Store Lowestoft
Hello James, we are delighted that your interaction was efficient, smooth, and welcoming. — Three Social Media Team
Didn't realise a lot of my numbers…
Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by Lola, instore she sorted everything I was able to upgrade my tablet as well as the mifi, and all numbers updated. Thank-you Lola so much.
Alan
27 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Alan, we appreciate your review. It’s great to hear that Lola was able to guide you through everything and make your upgrades smooth and stress‑free.
– Three Social Media Team
Lewis was amazing
Lewis was amazing, helped me with everything i needed and was very quick to.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Hannah, we are absolutely delighted by this feedback! Lewis was brilliant at handling all your requests efficiently and ensuring you were sorted without any delay.— Three Social Media Team
Reply from Three UK - 3Store Lowestoft
Aw, we’re so glad James gave you the best support, Tori! Big thanks from our side. 😄 -Kashish
Reply from Three UK - 3Store Lowestoft
Hey Scott! Thank you for your feedback. We’re glad James was able to help, and we’re always here whenever you need us. ☺️ -Kashish
Reply from Three UK - 3Store Lowestoft
Hi there 🚀 We're glad James provided such stellar and dedicated care 💫 -Arvind
Good staff always available in town…
Good staff always available in town always helpful was served by Jordann great experience
17 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Robert, it is great to hear that you had such a positive experience with Jordann and that you always find our town center team so helpful and accessible. We really appreciate you letting us know! -Kishan
Staff are all very helpful and…
Staff are all very helpful and friendly. Thank you
13 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi John. Thank you for taking the time to share your feedback. We are really glad to hear that our entire team looked after you so well and provided such welcoming support. -Shivam
Quick
Quick, professional service.
Shop was well stocked.
Advice was very useful.
8 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Karen, it’s wonderful to know your visit was positive and handled with care. Thank you for the 5⭐ review! -Neha
Reply from Three UK - 3Store Lowestoft
Hi Lucy, thank you for sharing your feedback, we are glad that Lola went above and beyond to provide clear guidance and look after you! -Shivam
Excellent service james was really…
Excellent service james was really helpful and Lewis was was also very helpful
22 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Love hearing this, Jo 💫 It is fantastic to know that James and Lewis provided such stellar, prompt support to sort everything out for you 🥰 -Arvind
ThaNk you nakitA for amazing customer…
ThaNk you nakitA for amazing customer service
15 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Amazing, Trinity! Great to know that Nakita was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Lola helped me with everything everyone…
Lola helped me with everything everyone in store is so helpful such a nice experience
9 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
That's impressive, Christopher. We're super happy to hear that Lola gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Just popped in to enquire and saved…
Just popped in to enquire and saved myself over 6.50pcm.
Lola & Jordan were so helpful.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Great to hear, Heather. Saving money and receiving great support is exactly what we aim for. Lola and Jordan will be pleased to know they made an impact. Thanks for the lovely feedback -Maryalex
James was a very helpful young man
James was a very helpful young man, helped me with my problems and found me a better price
7 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Wow! Your review is next level awesome! 🎉 Huge shout out to James for making it unforgettable. Many thanks 😉 -Kashish
James was very helpful and did a good…
James was very helpful and did a good job at breaking everything down for you
7 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Tracey, it’s fantastic to hear how James made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
James was very helpful and friendly
James was very helpful and friendly
29 April 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Absolutely fabulous, Sheridan! We’re glad James was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
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